LA Fitness

2916 Festival Way, Waldorf, MD 20601, USA

Address:	2916 Festival Way, Waldorf, MD 20601, USA
Phone:	+1 240-530-8102
Site:	lafitness.com
Rating:	2.6
Working:	5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–10PM 8AM–8PM 8AM–8PM

Location

Photos 68

Reviews 29

Jasper Bengal

I am a member at the Capital Clubhouse Gym. I was looking to check this place out for a new place to workout and meet singles. After reading the reviews I decided to try. Walked in, employee at the desk was so rude and full of apathy. He wouldnt make eye contact with me. The first thing I said was "Hi I was looking to check this place out! Do you offer day passes? His response "Uggh yeah" while holding a phone to his ear. Then he proceeded to take a call that was waiting because I heard him say "welcome to ..." Then a customer came in and he reached for their pass from beside me to scan it. I couldnt believe what was happening here. I looked around, turned my head, grabbed my things and left. This place is a complete management FAILURE. I will NEVER return.

G F

I am currently a member and it has not been the best experience. I signed up for the personal trainer and was rip off they draw and write things on paper . Which makes it hard to follow . the price that they tell you will be different then what your charged. You will pay all this money for 26 minutes of personal training at least 4,000. We have No hot water for showers as 3/6/17 and today is the 11th of march . Nothing works properly they dont give you proper cleaning supplies to clean the equipment after work out . Most ppl dont even do it .

Rhonda McLaughlin

The WORST customer service! My husband and I had a 7pm appt for a tour. When we arrived the guy at the desk was on his cell phone and acted as if we were invisible. When he finally said "may l help you" we we told our tour person left for the day. He never offered to help us or find someone who could. Another guy came over and said he and his female coworker was busy we can wait a while or come back tomorrow to see the guy. Horrible, we will NOT be back!

Jason Reid

BUYER BEWARE read this review before joining manager and staff are extremely rude, unprofessional and inconsistent. Even though manager (Deirdre. P.) signed me up personally she told me I was trespassing during my workout and when I asked her to print my membership card she proceed to create a scene and embarss me all this after being a member for only three weeks will not be returning ever.

L T

I just called to speak to a membership consultant about signing up. I asked about the initiation fee online. She tells me that shes unfamiliar with the online process and told me to come in person to sign up. She was rude and uninterested. Then I asked to hand the phone to someone who is familiar with the process. It was ridiculous. Ill just stick with my gym.

Eric Shisler

Went in to tour the gym and check membership prices. We got the "hard sell", you must sign up tonight or the deal will be gone .Every time we told him that we were not interested, he came up with another deal that "ends tonight". After he trash talked all the other gyms in the area, we were done. I will not be joining LA Fitness.

Tee Warren

I just walked out of LA Fitness. I was unable to get any information on the facility. I was told to come back in an hour b/c there was no sales people currently working. I was very disappointed to get any good customer service. What do you expect, look at the,a re a I live in.

Everyone Loves Amber

Rude employees, packed gym and once again horrible staff! It was one guy that worked here when they first opened up, he was very nice, caring and attentive to all of the gym members and people in general. They need to bring him back!

chantye Ellis

Gym eqipment good front desk usally mot so good not sure why yheu hassel you about getting in when you give them your info...first LA that gave that type of problem..class instructors are good though

Tosha H

If something is not done with there terrible management, they will not stay open long. Even the employees will tell you how bad management is.. I refuse to join

Wesley Jefferson

The sauna says down for service. Its been down now for a month. And when I ask the front desk. The answer I get is they have no clue. They are really bad.

sweet free

UZMA the zumba zombie she doesnt know how to dance .what a terrible waste of time .I didnt get up and left because I didnt want to be rude

Emma Ruffin

Love the Aqua fit Class on Saturday morning with Vanessa. She knows how to make you work! Her Zumba class must be the bomb!

Phylicia *Felicia* Pronounced as

Classes are packed, people always just sit on the machines and dont do anything unorganized but others its ok I guess

Prince Powell

It has everything, but not quantity of everything! The pool does not have enough equipment for a competitive swimmer

Francesco Rodriguez

Fantastic gym! Everything is well cleaned and the locker rooms are awesome! No wifi though, thats the downside

Alauna D

I love the indoor pool and spa. Definately a nice workout and easy on the muscles.