Midas

Location

Photos 35

Reviews 13

Sugata Dandapat

One fine morning I got a coupon in my mailbox which says Midas Acton will change my oil for $19.99. So I called up them and wanted to understand if I can bring my own Engine Oil and oil filter. They said yes! Next day early morning I went to their place and produced my coupon and told them I am carrying my engine oil and oil filter as we discussed. The guy inside the workshop denied to do the work because he told the oil specification written on the engine is 0-20W and I am carrying 5-30W. I told them that this is the oil what was told by you guys! So I asked OK, I can bring the oil that you want, will you do the job? The receptionist consulted the workshop guy and told me the offer of the coupon is for the engine oil they will supply (though that is not mentioned anywhere in the coupon!). So they told me they will change my oil and filter for around $30-35. What a disappointment!!! I went to their place early morning so that I can get this thing done early and then I had to find out another place, who will do this job for me. My point is if you guys cant honor your own commitment, why do you commit something?

Bill Crossen

Ok, coldest day of the year - in Boston at hospital with my daughter and a little stressed. Come out to move my Acura TL to pick her up at the front door and bang ..nothing. Engine running, car shifting, but nothing moving. Asked a local friend who to call and he said called Midas in Acton. John answered the phone and I explained what was happening and he advised me to shut the car off and have it towed in for a full checkout. AAA was able to drop the car after hours (they had a key drop box). Got the call from John the next day expecting to hear I needed a new transmission. John explained I broke my axle and it was a good thing I didnt try reeving car as the broken piece would have chewed up my brake lines and wiring. Ended up being about $250.00 out the door ...checking 3-4 places I usually use in Hartford, CT..and they said that was a bargain for an Acura! AAA towing gives me 150 mile radius - if Im in that circle and having car issues Id give Acton Midas another call. Bill C. Manchester, CT

Anonymous User

Went in for front brakes that were squeaking. Had a coupon for $25 off per axle, which I presented at time of service as they require. As per usual for this place, they found "other issues" with the car and recommended work on the rear brakes as well. (two other times Ive been there for oil changes, theyve found other issues, including an air filter they tried to charge me $60 to replace). I agreed to have all brake work done, and when I came in to pick up the car, the coupon was mysteriously missing, not remembered, and not applied. Shop closed in 10 minutes, not quite enough time to bicycle home, print another copy, and bring it back. Bummer... this place is just a couple miles from where I just moved to, for the next 20 or 30 years. And theyve lost my business to save a measly $50 one time.

Chad Nivens

DONT WASTE YOUR TIME Took a tire with a nail in it to them to get it fixed, and they told me it would take several hours and cost 46 dollars for a simple patch. Wanting to fix it right I reluctantly agreed, and they would call me when it was done. Thirty minutes before closing and not having heard from them, called THEM and the guy told me "uhh sorry the tire guy had to leave early today, maybe we could fix it by noon the next day". I told him that "you could rip me off, but not rip me off and jerk me around." Dont waste your time folks this shop charges too much and wont deliver.

Acton CarUser

They repaired one hole on my exhaust pipe ~ 4 years ago. They cut off a piece of pipe and welded a new piece on. Although they charged about double price as a nearby garage, I still chose them assuming they could provide higher reliability. Now the same place has a hole again, exactly on the place they fixed last time. When I took my car to the same Midas store, they took it as granted, saying the repair typically lasts for 4 years. Even ridiculously they gave a new repair estimate even higher than last time. Finally I fixed it at a nearby garage at 1/3 of the estimate from Midas.

Joe Mulcahy

Local shop which always has time to fit you in. Betsy keeps the guys in line and Rich and John are always there to answer all your questions. Ive had them do tires, oil changes and a battery in the last 3 years. No complaints - fair pricing. Joe

Chris D

Top quality work and service at the Acton Midas! They give me thorough evaluation and follow though with a top-quality job. I would definitely recommend this shop to everyone I know. Chris D

Anonymous User

Been in Acton 30+ years & have had some work done @Midas. Brake work quotes higher than other places. Ive used Acton Brake - better prices, good quality work. Less atmosphere though.

Marti Varney

Been going here for years. Excellent service by friendly service staff.

Ramona hoell

Same person explained problem and estimate. Very nice!

D L

Good shop fair work, dependable, been going for 8 yrs.

Paul Joseph

Good honest work. Chris is awesome!

Andrew Brown

Great service. Expensive prices.