Address: | 107 Massachusetts Ave, Arlington, MA 02474, USA |
Phone: | +1 781-214-1145 |
Site: | eastcoastchipkeys.com |
Rating: | 4.6 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
RI
Richard Gelicame
I went there to get a spare smart key (the type that wirelessly enables the car to start without insertion into an ignition key slot) for my 2008 Toyota Highlander. I bought my vehicle used off warranty and it came with only one key. Toyota dealerships wanted about $500 for an additional key and I wanted to see if there were more affordable options to getting a replacement key. I decided to try this auto locksmith based on the previous positive reviews on google, and I can vouch that Tim (the locksmith that helped me) provided good service and a very good deal ($170 total for the spare smart key, programming, and troubleshooting). Normally the process to reprogram the smart key takes about 20 minutes, but it took a bit longer because it was discovered that there was a problem with my ignition system - Despite the issue, Tims in-depth knowledge diagnosed and figured out the fix (he took apart the area under the steering column to get to the problematic wires) and was finally able to program the new smart key for me. (For those who are curious about the technical details - Tim found that my car was originally equipped with a remote keyless starter which had been improperly removed and some of the wiring wasnt put back the way it was preventing a new smart key from being programmed for the vehicle) Ive witnessed first hand how dedicated Tim is to making his customers happy and I would highly recommend his business to others.
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Shey M
If i could leave zero stars i would. I had called regarding getting a key made for my car, unfortunately i lost the only key i had. I had called early in the morning and got an estimate quote before entering work and let them know I would be calling back after work. which i did but this time when i asked if i could only get one key made instead of the two which was the only option they had gave me he answered with an awful tone that the two were already included. I asked about the quote again since i didnt really recall the exact price he gave me so i could go withdrawal the money he yelled on the phone "if you are just calling around trying to get the cheapest price available I already gave you the quote i am not giving it again!" i explained i was at work and needed to know the price again and he hanged up. All i have to say is worst customer service ever. There is no reason he should have assumed anything in the first place second talk to a potential customer in that way.
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Steven MORTELL
First off let me just say that before I found Tim and East Coast Chip Keys, I had been put through the ringer with a number of other "so called" automotive locksmiths. Little did I know that there are a bunch of "Scammer" locksmiths out there, that are all intertwined in some way or another and they gave me a very hard time with no help. I was about to give up and go to the dealership, (which is extremely overpriced) when I found Tim via Google. Tim was extremely helpful and knowledgable! He answered my call at 9pm on a Wednesday and was at my house within 45 minutes to solve my problems. He was able to program and cut new keys right on sight and did it in a very timely fashion. This guy knows customer service and knows exactly what he is doing. I was happy with the level of service as well as the price. Could not recommend this guy highly enough.
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Daniel Schwartz
If you need your car keys duplicated or reprogrammed, talk to Tim at East Coast Chip Keys. Hes your man. My wifes car keys were stolen the other day, meaning that both her car AND mine were at risk. Ray of RF Locks -- hats off to you, Ray! -- pointed me to Tim, who took care of BOTH cars that same day. He reprogrammed each car (so that the stolen keys would no longer work), reset my keys, and provided two new keys each (one for my wife and one spare) -- all for under $200 per car. (The dealers, I believe, would have charged me something like $750 per car for the same thing.) In each case, we were done within twenty minutes. Hopefully I wont need Tims services again for a while. But if I need new car keys, hes the one Ill use -- period.
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Mary Salcedo
The unthinkable happened, we lost the only key to our car! Luckily we had a key to turn on the power, just didnt turn in the ignition. East Coast Chip Keys came to our car in Cambridge and within a half hour, we had three keys made for an incredibly reasonable price. The car is 10+ years old so the Ford Dealer didnt even have the key code on record, but East Coast Chip Keys does. Theyll even keep our key on record in case the unthinkable happens again. Excellent service. Kind, quick and efficient.
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Sam Sheppard
Excellent job - mysteriously lost my all keys last weekend, including my only car key! East Coast Chip Keys was prompt to communicate with me, and came out to my apartment in UNDER three minutes to make a replacement. Fast forward to this week, found my original key, and their excellent staff is able to reprogram it so both keys will work with the car. Highly reccomended!
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Anonymous User
I lost the ignition key to my 2005 CorollaS and needed a replacement chip key. I got prompt, courteous, professional service at a much lower price than a dealership wanted to charge.
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David Galvin
My dealership wanted to charge me nearly $500 for a replacement fob key. These guys came in under $200, and were fast and friendly. Id use these guys again.
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John Kerins
Went to get a copy. Locksmith told me Appointment only. Probably would have taken him 2 minutes. Went elsewhere.
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Peter Denham
I needed to get a spare key for a Mazda. Very polite and friendly service. Would recommend them again.
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Elaine Goddard
The one and only locksmith that answers his phone after 5 and is willing to help
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Prashant Sable
Excellent service and rates !