Address: | 296 Mishawum Rd, Woburn, MA 01801, USA |
Phone: | +1 781-933-9999 |
Site: | 24hourlocksmiths.com |
Rating: | 4.7 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Endre Toth
Today I had a terrible problem with my car lock. I called AAA, and they referred me to Locks & Keys, Inc. Locks & Keys assigned one of their staff members, Mr. Jake Kaplan to help me. Prior to this point, AAA did a terrible job servicing my needs. I explained my problem to them and requested a locksmith. They promised me one, and after 2 hours sent me a towing company guy, who didnt know anything about locks. He thought I needed a tow, because AAA was negligent and didnt send me the locksmith they promised. Mr. Jake Kaplan called me, and was ready to come help me immediately. Unfortunately, because of the hours of delay caused by AAAs poor service, I wasnt able to receive Mr. Kaplan at that time. I had to go to take care of other problems away from where my car was parked. By the time my schedule freed up, it was hours later. I contacted Mr. Kaplan on his cell phone and arranged for him to come then. By the time he arrived it was late in the day. He did not complain about having to wait for me for hours, and having to start the job in the dark on a Saturday night. He worked hard and long, did an excellent job, and showed great care and patience. Mr. Jake Kaplan was friendly, polite, competent, enthusiastic, and a real gentleman. He worked steadily, with great attention to detail, and to the highest standards of quality. I appreciated that he explained exactly what the problem was and what exactly he was going to do to fix it. I dont know anything about the other locksmiths of this company, but Mr. Jake Kaplan was of the highest quality, and he way exceeded my expectations. If I ever have a problem lock again, I hope to be able to have Mr. Kaplan work on it for me. I was very lucky that he worked on my car today, and Locks & Keys is very, very lucky to have a man of Mr. Kaplans quality to work for them! I am telling all my friends to go to Locks & Keys with their lock problems, and try to get Mr. Kaplan to do the job. Thank you Mr. Kaplan and thank you Locks & Keys! Endre Toth
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Danielle Bedard
Just got a divorce and needed my locks changed immediately. Called a few places and nobody called me back then I called Locks & Keys the gentlemen that i spoke to was so helpful and knowledgeable that i knew I was talking to the right company. He managed to get someone to my house within an hour. I need 5 locks changed. They had a van with everything they need so they didnt have to run out and leave the job at all. They did excellent and i was pleases with the service and price. They also gave me a lot of good advice on security which was very helpful..
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keith dennehy
Thank you LOCKS & KEYS, I went in for a extra key to be cut & I was talking to the owner JOHN CASEY I mentioned to him about getting a trophy for my sister, BOOM he showed me a display of all kinds of trophies / Plaques & more, I made the order less than 24 hours later I had the Trophy with an engraving from LOCKS & KEYS thanks again Keith M. Dennehy
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Ryan Levering
Have not actually used their proper locksmithing service, but I stopped by here to see whether they could help me change the battery on my heart rate monitor. The salesperson was super-friendly and did it without taking the money I offered him. Wont hesitate to call when I need a locksmith.
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Chris Riley
My family has been doing business with Locks & Keys for over 20 years. The staff is very friendly and knowledgeable. We have purchased everything from basic key duplicates to safes. We find their prices very reasonable. I would recommend them for engraving services as well.
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Chad Darling
I had to have my locks rekeyed as they were tough to use. Locksmith showed up on time, did the job in 20 min and was cheaper than what they originally quoted me. Hopefully wont need to use again, but would highly recommend them.
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Jeni DaCosta
Thank you Locks & Keys once again. I lost the keys to my home and needed several locks rekeyed. I received fast and excellent service at a reasonable rate. I highly recommend them!!
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Frank
Awesome service. The certainly know their stuff. Rich is awesome! These guys know locks and keys like no one Ive ever met before. Thanks guys.
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Sean Leach
Great prices, friendly service. I will definitely come back here.
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Arthur Padilla
Perfect guys running a good shop. Quick and to the point!
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Anonymous User
these guys are also real and do AAA work aswell