Meineke Car Care Center

Address:	119 Rantoul St, Beverly, MA 01915, USA
Phone:	+1 978-522-3193
Site:	meineke.com
Rating:	4.4
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–4PM Closed

Location

Photos 10

Reviews 21

Lex Len

Service was good. People were nice. Parts are faulty. Went in for service in July of 2016 and had rear brakes and rotors replaced. 12/16 the car starts vibrating so i go into another meineke and they tell me the brakes and rotors are bad. They comped the brake pads but the rotors which cost 178.00 plus labor were only covered for 90 days. My last set not from Meineke lasted me 2 years. I cant keep spending that kind of money on faulty parts. Its a shame cause everyone was nice and the service was quick. Even the main customer service didnt help. I can not recommend or return to Meineke anymore. Update Upping my review to 5 stars. I spoke to Tim, the manager from Meineke in Beverly. My fault for not reaching out to the shop directly and going through corporate instead. Corporate took 2 weeks to get to Tim with my issue and if i spoke to the shop directly this would have been cleared up much faster. Tim was great. He explained to me his location extends Meinekes warranty on parts. We cleared up the situation and im very happy and grateful for Tim reaching out. I no longer live close to Beverly but will bring my car there for any service Meineke provides. I was just there for a car inspection today and everyone there was very helpful just as they were when i was there before. Finding an honest shop to do work on a car can be a challenge. This is one place i will return to when its time for my car to need work. Thank you again Tim.

Patrick McNeill

Ive been going to Meineke in Beverly for years, and dealt with different individuals managing the location. Some were better than others, some were a lot worse. I squeezed my car in the other night just as they were wrapping up shop asking to have them take a look at my flat tire when their schedule permitted, knowing for sure they were already full the next day. Tim without hesitation said "No problem!". The next day I received a call no later than 10:30 am telling me I was all set and going over some recommendations for future tire purchases based on my make & model. No sales pitches, just honest information that you could tell comes from years of experience. Havent felt better about doing business with Meineke in a LONG time.

Rob Fortado

I feel Meineke in Beverly should be investigated by the Better Business Bureau... On separate occasions they did the following: Failed to properly inspect my truck, thus making the fact it needed new ball joints, on my expense and not the sellers. Then denied that ball joints were needed, when the right front one was nearly gone completely, making the truck unsafe to drive at all. Mislead my wife when she went in for a noise in her front wheel, telling her she needed all new rotors and pads, front and rear... $800 job, when the rotors and pads that were on were only a year old, and had less than 10,000 miles on them. All she needed was a new brake pad clip.

Tori Proctor

I called Meineke today at noon regarding a strange noise coming from the front end of the car. They were able to see me at one oclock (despite being very busy) and correctly access and repair the problem. The service was fast, friendly, and quality. I would certainly recommend Meineke to any family member or friend. I worked with Tim, the manager, and he could not have been more professional. He took me into the garage and pointed out to me the specifics problems in a courteous manner. Great experience overall and will certainly get future maintenance requirements done here.

Jamie Newlon

I came in early in the morning on my way to work when my car started to breakdown. The staff were professional, welcoming and attentive. They took a look at my car that day even though they were busy, and even gave me a ride to work! They diagnosed the problem and fixed it in time for me to pick up the car after work. The shop was clean and the service was fantastic. I will trust my car with them again!

Chrissie Eastin

Great experience! We heard a rattling in the rear of our van. We were sure it was a suspension issue. The guys at Meineke found out very quickly that we just lost two bolts off the rear brake caliper. They had replacements, fixed it and we were on our way in 10 minutes. We were super impressed with their customer service and friendly and knowledgeable staff. We will return and highly recommend them.

Brian Triger

Tims a great guy with a sense of humor youll definitely appreciate, and the mechanics take their time to efficiently diagnose any issues that your vehicle may run into. The waiting room has an ample supply of caffeine, and you really cantake go wrong by bringing your car here.

Claire Campbell

I took a few used cars to them to get inspections before purchasing a car. They couldnt have been nicer or more helpful. They answered all of my questions, were incredibly gracious, and made the tedious process of buying a car much more bearable. I highly recommend them.

Hayley Miller

Went in for a window repair and Tim and his guys were extremely kind and helpful. He helped me through understanding the whole process and even went beyond to connect me with insurance etc. 110% recommend coming here, I will for every car related need from here on.

Andrew Zgrablich

Meineke is trustworthy and are experts at what they do. Two rare qualities in an auto repair shop! I worked with Tim on an A/C issue that my 2005 Acura has and he was patient as he explained different options. Ill definitely be bringing my cars back here.

Abby Raspallo

Nothing but good things from me. I had my breaks done on my 2012 Honda Fit for the first time (70,000 + miles) at this location. Tim and his crew were very helpful. I brought my car in at 8 am and I was on the road by 9. Convenient and efficient!

Ben Mays

Went in for my yearly inspection. They failed me on a bogus story that I needed new ball barrings on my front right tire. $800 job. Went down the street to get a second opinion. They couldnt find a problem.

nicole klink

Meineke in Beverly is the best. Paul is great. We recently moved across the country and I cant go there anymore. Im so sad because I cant find any other auto places as good as Meineke in Beverly!

Rosemarie Sciaraffa

The prices here are reasonable and they handle all kinds of car repair. Oil chsnges, tires, brakes etc. Were here monthly for oil changes on our company vehicle.

Sarah Julien

Ive been to this Meineke on several occasions and have never been disappointed. Their service is always excellent and they get you in and out quickly.

Leonard Bertaux

If youre looking for honest, capable car maintenance, you can trust the people here to give good advice, good service and fair prices.

Larissa Doronina

Its honest and reliable service. We use it for oil changes (last 4 years), and almost any other car need. Highly recommend.

lisa sungy

Amazing customer service. Shout out and thank you to Tim for taking such good car of me and my car. Highly recommend.

Christopher Knapp

Love this place. The guys are trustworthy, nice and respectful.

Scott Rule

Honest

Sharon Westrick

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