On The Spot Computer Repairs

819B Cambridge St, Cambridge, MA 02141, USA

Address:	819B Cambridge St, Cambridge, MA 02141, USA
Phone:	+1 617-652-0484
Site:	onthespotrepairs.com
Rating:	4.7
Working:	12–6PM 12–6PM 12–6PM 12–6PM 12–5PM Closed Closed

Location

Photos 40

Reviews 9

Kelly Brock

I found out about On the Spot Computer Repairs by reading a bunch of stellar reviews of the business, and all of the 5-star reviews are definitely well-earned. My Dell laptop display started to have contrast problems to the point where I could barely see what was on the screen. I panicked because Im a student and rely on the computer for research and classwork, and I brought it in to OTSCR expecting a grim, expensive prognosis. OTSCR is run out of the owners house, but the place itself is very easy to find and is a short walk from Central Square. We talked about the problem and what was likely causing it (the converter box in the screen), and I kid you not, he literally started pressing the bottom of the screen and my display reverted back to normal. The man literally has the magic touch! Instead of charging me to replace the LCD screen, he showed me a viable workaround and even spent the time to show me videos of how to remove the bezel from the screen so that I can go in and play with the bad connection myself. He was incredibly nice, patient, and above all honest - other computer repair shops would have just charged me an arm and a leg to run diagnostics and replace the screen. He is a bona fide computer whisperer that is a godsend for poor grad students with computer problems in the area, and I am definitely going to recommend him to anybody I know having computer problems.

Khai Booker

On the Spot Computer Repairs resurrected my laptop from the dead!! When I spilled soda into my Macbook air the screen flickered and then went completely black... When I tried to charge and turn it back on, I heard a scary sizzling sound :( Obviously, I assumed my laptop was done for, but a friend recommended On the Spot, and they ended up COMPLETELY fixing my laptop. David and Iris were incredibly pleasant and patient and they consistently called or emailed me with new information. They removed the damaged battery, installed a new one, and prevented the soda inside from corroding my computer. They even worked on my laptop when the store was supposed to be closed for the holidays! And when my Mac took a little longer than expected to fix, they took $30 off of my total. I got the impression they werent trying to scam/rob their customers, but genuinely want to give you the best experience possible. I would HIGHLY recommend taking your computer here if youve had any trouble!!!!

Daniel Thompson

Exceptional service, exceptional speed, exceptional price. Dave quoted me an exceptionally low price for the installation of a hard drive, then ended up actually charging me less when he was done. What repair person does that, actually lowers the quoted price after a hands-on inspection? Speaks volumes to Daves integrity, and is exactly the type of service that prompted me to leave a glowing review, and will insure that I come back for all my repair and upgrade needs. David works out of his home (which I imagines allows him to keep costs down), but all phone calls were handled promptly, he accepts credit cards on site, and has an extremely professional in-home shop. Top-notch local operation from soup to nuts - exactly the type of honest, professional, local businessperson that gives the neighborhood a good name. Customer for life.

Max Johnson

While not exactly a true Luddite, I possess more than passing knowledge of their core beliefs. I sheepishly admit to owning a computer laptop, but no cellular phone, television, car, etc., so when my machine stopped functioning just prior to Thanksgiving, I decided to take it as a heavenly mandate, and do without. Approximately two months later, I reluctantly admit to missing access to this font of instant information, and want to rejoin at least the 20th, if not the 21st, century. Where does a technological neophyte turn ? Enter David Matthews and his On The Spot Computer Repairs. David, without ever visibly rolling his eyes, solved my problem, both efficiently and economically. He had both the skill and the patience to fix my computer and my ability to access it...no small task. David is great, and I heartily recommend him.

Benjamin Burkholz

As a potential customer coming over the first time, I would expect that a new shop (and definitely not a premium shop) would understand the market. Thus my experience here was negative since the shop did not address my issues, which was their pricing. I came here to get some work done on my computer. Disregarding the fact that the operation is out of a second floor apartment, the labor prices are extreme. The work needed to be done on my computer should take not more than 30 minutes AT MOST. On the Spot quote = $120 @ 4-5 hour wait time Microcenter = $80 @ 2-3 day wait time Professional Geeks = $75 @ 1 hour wait time Needless to say, I chose one of the other Cambridge options. Its important to make sure customers know when a place is excessively charging. $120 excluding parts is a RIDICULOUS rate.

Ted Ioakimidis

David helped me and my son troubleshooting a new motherboard for a gaming system we are putting together. Not only did he recommend a workaround to the motherboard issue he went further by suggesting a different and more effective hard drive storage architecture based on a Solid State hard drive a layout that he has setup on one of his systems. He helped us even identify the part we needed. Granted it didnt take him long to do these recommendations and at the end when asked what would his tome cost us he sent us away with a smile!! I still think he should charge something nominally because at the very least baby...diapers arent free these days! Thank you David!! We are recommending you to all our friends ...very knowleagable and a great human being!! Alex and Ted Ioakimidis

Amogh Srivastava

Found out about On The Spot via Google. I had recently returned a custom game/work PC to the company that made it because it was dead on arrival. I discussed with David what I wanted, bought the parts I was particular about (Video card, motherboard, power supply) and left the rest to him. After the frustrating experience with another company, this was a walk in the park. After dropping off the parts, I had a working PC in a couple hours! Ive been using it now for the past week and its great! Works flawlessly just like a new PC should! If youre interested in custom builds, but dont want to build it yourself, this place is perfect.

Dashira Mangual

They did a phenomenal job getting my old MacBook running smoothly again. It was really slow and it was painful to use. I didnt have the funds to go out a buy a new MacBook and didnt think it was possible to fix mine. I brought it in to at least get my important stuff off it and expected the worst. David explained to me what would make my MacBook work faster and told me it was definitely workable. He upgraded me to a SSD and backed up all my data for a reasonable price and it only took two days, wow! Im so happy with my improved MacBook. Look no further than OTSCR!

Patrick Mcdonel

Not open on weekends and they charge $65 to tell you how much they want to fix the computer, even if you already tell them whats obviously wrong with it. It wasnt very comforting that the guy was looking the repair up on youtube -- *I* can do that! I have no intention of giving my money to a SERVICE business that is closed on weekends and charges for an estimate when there are plenty of other choices.