Humboldt Storage and Moving

100 New Boston Dr, Canton, MA 02021, USA

Address:	100 New Boston Dr, Canton, MA 02021, USA
Phone:	+1 781-821-8777
Site:	humboldt.com
Rating:	4.4

Location

Photos 100

Reviews 11

Jonathan Pas

My family used Humboldt to move from Boston to Georgia. It was a full service pack and move. The packing crew did an amazing job. They were everything that I could have hoped for, staying late into the evening to get the job done. Everything arrived during the window provided, unloaded well, with only a few items damaged. That is were the very disappointing experience began. Every step of the claim process was difficult and delayed. Of the 4 items that I had damaged, 1 was repaired to my satisfaction, 1 was paid out to my satisfaction, 1 I repaired myself and didnt file, and the 4th I received compensation worth only 10% of the item value (of an expensive item). This particular item I had inspected by a repair tech, he noted the damage and I have clear documentation of the pre and post move condition and overwhelming evidence it was damaged in the move. Humboldt was unwilling to accept responsibility, delayed payment for months, and made me feel if I didnt accept their low offer I might get nothing. I was particularly disappointed in the move manager, Dave McDonald. Daves commitment to me when selling the move was I would never have to deal with others like I would at a large company, that I wouldnt get the run around. That couldnt have been further from the truth. The claims adjustor was unprofessional at best and I had to have all ongoing discussions with him, when I could get him to respond, which at times took weeks or a month at a time. Despite the initial very positive experience with the packing, I couldnt recommend Humboldt to my friends or family.

Mal Watlington

We recently used Humboldt to make a move from Boston to North Carolina. Our experience was excellent from beginning to end. The estimation process was quick, thorough and painless, with a guaranteed "do not exceed" quote as a result. The scheduling was simple,and we were assisted along the way with an assigned representative. The packing process was the most careful we have ever experienced (we are veterans of 5+ interstate moves), with special care given to high-value items. We were particularly impressed with the special crating for glass tabletops, and the treatment of valuable antiques. The moving day crew showed up right on schedule (despite the snow), and moved us out of a penthouse condo efficiently and safely. They took particular care to safeguard walls and doorjams. The move-in crew at the other end (North Carolina) was excellent. Weve experienced poor service at delivery from other movers using pickup crews. Nothing like that from Humboldt/United. We were served by a professional crew used by United on other occasions, and the move in was wicked fast. Further, the crew assembled all the tables and furniture disassembled by the packing crew, and did not leave until everything was to our satisfaction. We would recommend Humboldt without reservations for anyone making a major cross-country move.

John Myers

The entire experience was excellent! The companys president & CEO made the first visit to the location we were moving from. He gave us several hints about moving - what to take, what to think about taking and what we might consider leaving behind or selling. These hints reduced the total cost of the move by more than 50%. The president, Howard Goldman, came back to do the re-estimate. When that was done, we picked a convenient date for the move. There were two outreach follow-up phone calls just to check in to make sure all was still on schedule. The day of the move, the crew arrived on time - three very nice, polite, sociable, capable young men. They went right to work loading the truck. Done in plenty of time to get to the new destination in time to unload before dark. Moving approximately 120 miles. 2 hours after departing the crew arrived at the new location. All of the goods arrived without any damage and were unloaded with the same efficiency with which they were loaded onto the truck. All-in-all a great move - on budget, on time, very pleasant and helpful people all along the way and they all treated us and our possessions as if they were their own! Humboldt Moving and Storage - the company and its employees get my highest personal recommendation!

Nick Bennett-Zendzian

We hired Humboldt for our move into our first home and we could not be happier with the experience. From the estimate with Dan to scheduling with Michele on the phone to the crew that showed up the day of the move, everyone was a pleasure to work with. The crew was incredible. They got the whole move done in four hours and we came in under the estimated price quote! All of our valuables arrived intact as if we had handled them ourselves. I will absolutely reach out to them whenever we have to move again. If youre planning to move soon, call these folks. You will not be disappointed.

Sherry Chevalier

I havent finished unpacking but Ive seen enough to say Im not impressed. My guitar was packed in a wardrobe box with an olive branch (sharp pointy branches)..Anyone else see a problem with that? We had so much going on the day they were packing I didnt see that one. I wouldnt think anyone would need to be told thats not a great idea. Our antique Snoopy figure was smashed on arrival because it wasnt wrapped in anything and in a very large box with an old wooden crate, also not wrapped in anything. Im sure there will be more like this.

Judi Beatty

Humboldt sets the highest bar for standards in our industry! They are attentive, great communicators, thorough, dependable, and just awesome to deal with. I dont work with a better agency than this one! I book over 500 moves a year, mostly using an agent from another city, Humboldt is always my first choice if I have a move anywhere near Boston! Liz has never let me down! She is an amazing asset!

karol mcgee

Humboldt was our second estimate, after the first movers estimate was way too high. The whole process was great. Very friendly, efficient staff. Communication was topnotch. I would highly recommend these movers and they did it all for half the price! They even credited us for the actual shipment weight being under the estimate. It was refreshing to deal with an honest company.

Bruce Arons

Excellent experience working with Humboldt to move across country from Massachusetts to Seattle, Wa. All aspects of the move were professional and friendly. The moving schedule was right on the dime and all our belongings arrived safely. I would recommend their service to anyone getting ready to move. P.S, their pricing was lower than several other moving company quotes.

Liberty Ebright

We had a great moving experience. The team that coordinated our move across the country was very helpful and very organized. I especially appreciated our driver. He called me several times while driving to our new home in NH, just to check in. He also made sure that the arrival date to unload our furniture and household items would work for us.

Dannae Sewell

Amazing experience! Emmanuel and his crew were awesome. I came home to find all of my items had been boxed and shipped within a reasonable time. I would highly recommend them. My company paid so I was not sure what I would have been getting but it has honestly changed my perspective about moving and I will never do it with out them again!

Dana Weintraub

Humboldt moved my family out of two homes and myself out of an apartment. They were very resourceful and accommodating with moving and storing. Everything went perfectly, and they packed/ wrapped/ and moved all furniture and other items carefully without breaking anything. I would 100% recommend them for both moving and storing purposes!