US Post Office
| Address: | 119 Industrial Dr, East Longmeadow, MA 01028, USA |
| Phone: | +1 413-525-8855 |
| Site: | usps.com |
| Rating: | 2.8 |
| Working: | 8AM–4:45PM 8AM–4:45PM 8AM–4:45PM 8AM–4:45PM 8AM–4:45PM 9AM–12:30PM Closed |
Location
Photos 1
Reviews 9
OC
OCT413
I havent received my package in over a week. I called and the guy kept cutting me off while I was explaining my situation. He transferred me to another line that ended up hanging up on me after 10 mind of ringing. I called the main line again only for someone to tell me to call back in a half hour. Called back and the phone has a busy signal. I have constant issues with my mail lady who refuses to place large packages in my door. But, will use a large rubber band to stuff an obviously large package in my mailbox. What is going on over there!!!!! Update: called and spoke with the supervisor by the name of Mike. He was completely rude and kept interrupting me. I will be filing an official complaint and I WILL be getting my money back. Mike is a poor excuse of a supervisor and no one is helpful.
PA
Patricia Marrow
This post office is horrible. The mailman refuses to deliver my mail saying my dog is running loose. Im at work when the mailman is on my street delivering and have PROOF that my dog is not out, but they will not listen. I was told I could only speak with the post master to settle the issue. I have called almost every day (sometimes multiple times) for the past 3 weeks and every time Im told the post master is not in. I have written a letter with my contact information and two weeks later still no response. When I go in to pick up my mail still the post master is not there. The 2 supervisors I have spoken with were very rude and made snide comments when I said that Im still trying to reach the post master, almost like they know I wont ever be able to.
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Lance L.
Counter staff always helpful and fast as they can. This post office is also one of the latest collection points around the area to get stuff in mail and postmarked that day. I think last blue mailbox collection is at 5:30. Much later than most of the mailboxes around, which cut off at 2 pm.
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Lisa Caputo
The new post master really needs a lesson in customer service and professionalism since I asked to speak with her and did not introduce herself to me or even try to help with my issue no wonder the post office is having trouble
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Busbettis Polamalu
Friendly and efficient, called in for help - didnt have to wait long and a friendly man gave me the information I needed very quickly and accurately.
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Nicholas Dukes
Outstanding service over the phone. Had a couple changes of addresses and he was very helpful. Thank you!
CA
Carol Lynch
Its 6:46pm...wheres my mail? I had a delivery scheduled for today....where us it?
KE
Kevin Kavanagh
Like any other USPS post office, but the folks here are very helpful and nice
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Beverly Gomes
Need help. No mail delivery on Monday and Tuesday. Hire me. Lol