Planet Fitness - Malden, MA

Address:	795 Eastern Ave, Malden, MA 02148, USA
Phone:	+1 781-322-3200
Site:	planetfitness.com
Rating:	3.3
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours 12AM–9PM 7AM–7PM 7AM–7PM

Location

Photos 43

Reviews 32

M H

I dont know where to begin. The manager is very snappy to most questions. The water fountains and refill station has not worked properly in two months, everyone is frustrated and complains with no resolve. They keep saying the filters are clogged and defective but just get them fixed. I am tired of the stories with no results. On a hot day the whole place stinks. On any given day the bathrooms smell like nothing I have ever smelled in my life with NO ventilation. Most people take showers in there bare feet, I wouldnt step in those showers. The four sinks are always desisting, sopping wet, covered in germs and bacteria, people do the farmers hanky quit often. Urinals have been clogged for 5 months and it takes 4-5 flushes to get rid of the yellow, so I walk up to them and they are yellow from the previous person who might have flushed it once. If I have to take a dump I would never use those disgusting toilets. I know its a cheap alternative for working out but we should be able to breath clean air, drink from a water fountain and speak to a manager who is a problem solver and is not rude. Corporate should step in. Even with all these nasty / unhealthy conditions they dont budge on letting anyone quit or get a pass to attend another planet fitness if you payed for a year up front. As to Planets response. The issue with your manager doesnt sound right? e-mail you and take a look? You know the issues with this manager just read the reviews. I am sure you have had mega complaints but cooperate lies at usual and denies. If you want to take a look get in your car and drive over and hang out in the bathroom for an hour.

Therra Chhay

Lol Manager Kristen acts like CEO of this location. I attended this location being that my main Black Member account is with Dracut. She will treat you like an outsider using HER gym... I thought I was a PF customer to all locations. PF Malden needs to get rid of her. The only reason for my visitation was to show my boss who owns a company right down the street the gym. My boss is thinking of implementing a wellness program for the employees at this location and would have covered the cost of each employees membership. Because of Manager Kristens attitude and lack of knowledge of machines "The Red Machine" Specifically. We are looking a different direction.

J S

I usually like to review a place after going there for a while, that way i can supply my most honest observation.For the most part, customer service is up to par. It would be ideal for the bathroom to be cleaner. I understand that not all PF have the same equipments and the reason why. However, a successful gym is one that has a little for everyone (first timers, regulars, bodybuilders etc..). It would be awesome if all the PFs have the same up to date equipments. Overall, this gym is good. I am sure it will someday get better in terms of equipments and cleaniness. ☺In the meanwhile,expand your horizon from time to time if you are black card member.

Matthew Mijares

I went into the gym expecting a lot. Super let down. Literally half the room is cardio and anything that involves weightlifting is done in cable machine form. They heavily lack gear. Theres no power racks, bench presses, squad racks or T-Bars. The only thing they got are Smith machines and those promote terrible form. I was trying to transition from the cramped YMCA gym but would rather have a fully featured gym than a boat load of treadmills.

Paul Valery Simo

I dont know why people complain for no reason. You pay $10 a month and you want a 50 stars gym ? come on people, you guys should travel to planet Mars, youll find what youre looking for. This gym is good, communication is absolute, employees are friendly, if youre not happy meeting people, you can purchase home equipment and workout in the non-stinking environment (your house). Ill recommend this gym to anyone.

Dylan Mann

everyone one here complains about the manager/staff but when i go there theyre nothing but nice and respectful. i just go there for cardio and the gym is always clean. PSA if you go up to an employee with an additude and expect the world in return dont be butt hurt if you dont get a1 service treat people with respect to get respect back.

Tim Michaud

The gym is poorly ventilated and hot. The manager is a stickler for what she calls "corporate policy", except that this gym has its own set of rules that no other planet fitnesses have. I would not join this particular gym, especially when there is a much better experience available at the pf in the next town.

Sunder Singh

Its near to home. Its more of a fitness center . Lack of free weights, no barbell rods. Good for Cadio but not for serious body builders. One more thing I would like to mention that they take a lot of time to fix the broken machines. Overall its OK

mansoor pervaiz

They have good pricing options which i liked but if you are into serious weight training felt that the place needs more. Treadmills and other cardio options are at par. But for me gym should also attend to heavy weight training equipment.

Michael Telzrow

No free WiFi, no exercise matts, old & limited weights, dirty bathrooms & worst showers I have ever seen at a PF. I travel for work & this is the worst planet fitness Ive been to in the US. Pick another Boston location.

Yawkey Way Report

street people hanging around , makes it hard to turn in a workout. worst run gym ever , and Im a black card member . Just not a well run place , plain and simple !

Alexander Ortega

Friendliest most helpful staff you can ask for. Great equipment and I also like the fact that people arent there to socialize theyre there to put in work.

鱼加尾

地方比较好找，里面缺点就是洗澡水可能不怎么热

tia lynn

Its a great affordable gym. Its also a clean gym, dont go there if you are looking for classes. It does not offer classes

Joseph Constantine

Decent gym, has all the PF amenities. The machines take up a lot of room, free weights are in limited supply.

Catherine Bernier

Easy Going workouts! Friendly staff and Helpful Members. Amazing experience ! NO JUDGEMENTS HERE!..Thank You.

Mery Day

Great if you go after 8 evening, since is 24/5. If you go early feels as if you are at a meat market

Dieunise Cheryne

Worst gym ever... There a girl that works there... So rude and disrespectful