Sullivan Tire & Auto Service

225-237 Boston Post Rd W, Marlborough, MA 01752, USA

Address:	225-237 Boston Post Rd W, Marlborough, MA 01752, USA
Phone:	+1 508-485-4075
Site:	sullivantire.com
Rating:	4.2
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7:30AM–5PM Closed

Location

Photos 16

Reviews 20

Arashk Norouzpour

My experience goes back to 2013, because unfortunately what they did to my car broke my transmission a year later. I was traveling back to Atlanta, and just needed a check-up on my car to make sure things are okay. There was a young tall man who instead of a simple check-up, came up with a list of random stuff (for up to $1,500) to change on my car, among which he mentioned my transmission fluid needs to be changed asap, or I may get into trouble driving back. When I came back to Atlanta, after a year my transmission broke completely, which later I realized was because they used the wrong transmission fluid for my Honda Civic, and was not the original Honda brand, as it should have been. It cost me about $1000 to fix my transmission later. So I suggest, dont do anything but tires and oil at this place, and be careful about their comments/suggestions on other types of repair. The older man was usually very gentle and helpful the previous times that I had gone there, but the young guy unfortunately did not act really ethical, at least to my car.

Benjamin Brault

My wife and I needed 4 new tires in a hurry on our family vehicle. I called Sullivan Tires in Marlborough on the recommendation of a friend. Mike, the manager, went out of his way to get us tires as quickly as possible. He was even willing to get us a happy spare (you know the tire that tides you over until your service). Unfortunately for us, the tire size we needed was so limited in availability, not only was there not a happy spare but the tires needed to be shipped in. The prices couldnt be beat so we ordered them. Mike made the service price beat the dealership special and then some. His going above and beyond attitude won me over. I had requested an e-mail estimate and it was promptly received. I never had the pleasure of meeting him, but phone service and the in person service with the wife and knowledge of my particular vehicle was outstanding. The tires arrived on time, and the service was done promptly and correctly. The vehicle rides better than it did coming from the factory. Thanks Mike!

Kyu Jeong

I just have been there and the guy at the front is really helpful. I was there for wheel alignment but they couldnt do the rear wheel due to the condition. I was kinda expected this but the guy at front explained what is going on mechanically and explained the options that I have considering the mileage of the car. Well...... It is simple. Fix it or just drive it as it is. Since my car is about 7 yrs old and it has 140K mileage on it, it is fair advise. I know the guys out there who try to just get the money but this place is honest and they know what they are doing. My knowledge about the car is moderate. I do break pad replacement, oil change, drive belt change and so on by myself and I can say that this place is the one that you can trust.

Ashley Palumbo

Ive had rotten luck with tires lately - four flats in a year and a half. Every time, Ive gone to Sullivan Tire and the service has been amazing! I had to actually replace the first tire, but they offered me an incredible deal - lifetime warranty on all four tires! Clearly, it was a good investment. The workers are efficient and thorough. I went in on Saturday with a slow leak in the passenger rear tire, they fixed that and another slow leak in the other rear tire that I didnt know about. I was in and out in less than 2 hours! The waiting area is spacious and clean, with a large, flat screen TV. The staff is friendly and knowledgeable. I hope I wont have to go back soon, but I wouldnt go anywhere else!

Pete Jones

They keep their appointments. The service desk guys are friendly and helpful. The last time I was there, they were behind schedule so I walked around back to see what was going on. They guy working on my tires was also very friendly, and apologetic for taking 45 minutes longer than forecasted. Now I live 30 minutes away but will return here because I trust them to do a good job and finish on time 80% of the time (which is very good in my experience). The longer drive is worthwhile for reliable tire service.

Pat Amiot

Great service... Mike did a great job taking care of me, the waiting area was much nicer than others I have been to in the past (nice big seating area, coffee, big flat screen TV with cable, WiFi bench area, TV with PlayStation and DVD/vhs player for kids). Will definitely go back next time we need tires, etc.

Shane Larkin

Weve had minor and major work done here. They are very communicative and reasonably priced. When an unexpected additional repair interfered with my commute, they offered a rental free of charge.

Brian Beauvais

Got my state inspection done blazingly fast as a walk-in. Ive been here for tire balancing as well and they crew helped me diagnose a clicking noise I was getting in my car too.

Matt Noon

Horrible service and the Marlborough location has the rudest staff I have ever dealt with in service. After using them for 20 years I am done.

Nicholas Nigro

FAIR WARNING: If you get any tire work done, check your own tire pressure and lug nut torque settings after you get it back.

James Silver

The front staff are really nice, good warranties, however I always feel fd when I leave for some reason.

john graham

All the staff at Sullivan Tire Marlborough Mike And Gails team are top-notch. Get her done

Rob Grenier

Always happy with the service . Mike and Gail are friendly and professional. Two thumbs up!

J Liotta

This place was wonderful...they were so nice to me and tried hard to meet my needs