Address: | 383 Main St, Rowley, MA 01969, USA |
Phone: | +1 978-208-2055 |
Site: | maffeiservices.com |
Rating: | 4 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Plum Hunter
We just installed a new sink in our kitchen and realized afterward, that the pvc drain pipes did not line up with the drain holes in the new sink. The pvc pipes would have to be moved so they lined up with these new sink drain holes. We called Maffei and he came by telling us it would be $50.00 to walk in the door. He came by, looked at the new sink and pvc pipes, went out to his truck to do his calculations. He returned quoting us $963.00 to do the work. We said that was way too much and that I would do the work myself. He was helpful and gave me a few hints and said it should not take more than 2 hours or so. I paid him his $50.00 and went off and purchased all the pvc connections I needed to do the job for about $45.00. So, according to my calculations, that leaves over $900.00 in labor Maffei was going to charge us : over $450.00 per hour !!!! What is this - an MIT doctor engineering a rocket engine!!!!! Just outrageous. So if you are looking for a plumber who will charge you a reasonable rate (dare I say a Christian rate? If this is not gouging, I do not know what is), Maffei is not your guy!
JA
James Harvey
Maffei does an outstanding job every time they work with us. Most importantly, I have confidence in the people that work for them. When I call the office, Dave is friendly and effective at getting the right people on the job - often the same day. For the last few years theyve done all of our HVAC maintenance and repair work. For the first time today, we needed some plumbing work done - a leaky tub I couldnt figure out. Aaron Welcome was polite, friendly and efficient. He asked good questions to pinpoint the problem, showed me what he was seeing and walked me through the best options. Did the work quickly and effectively. Great guy. Great service. Highly recommend Maffei.
DA
David Noyes
Maffei recently installed a split system in my house. It was a pleasure working with them from the begining to the completion of the work. Dave in the office was very helpful with the scheduling process. He was knowledgeable and he was able to answer all of my questions. The installation could not have been done any better. George (aka Gator) and Anthony are true professional they worked without breaks or lunch until the job was completed and the area cleaned up. This is the first time I had Meffei do any work for me. I will use Meffei for all of my future needs...
PA
patrick herndon
Dave was great getting someone out but I spent $401.95 to fix my furnace and one day later it is not working again. Its Christmas Eve and I have to spend an additional $150.00 bucks to have them come back to fix what they were suppose to fix to begin with. With 4 kids in the house we made the choice to just put more blankets on for the night. I am in the wrong business, if I dont fix it right the first time i get to charge you for coming back out to fix what I already charged you to fix. Not much confidence in this firm. Patrick
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D Cov
We called because of a leak from the garage ceiling. A young man named Jeremy came immediately to address the problem. He was very courteous, professional, and knowledgeable. He identified the source of the leak and provided options for rectifying it. We also had some new bathroom faucets installed at the same time. We will be doing some additional plumbing work in the near future and absolutely will use Maffei Services again - maybe Jeremy will be available! We definitely recommend this company.
MA
Mark Thayer
We had just purchased a new home and the central air was not working at all. Jeremy from Maffei diagnosed the problems and recommended services to get the system running. He was professional and courteous, and patiently explained the problems he discovered, the actions required and what was optional. We were so happy with the service that we signed a heating and cooling service contract. And thanks to Dave for setting it all up in short order.
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Joan Walton
We recently needed emergency service on a Saturday. Anthony, the technician, called me back immediately and told me when he would be able to get here. When he arrived, he was very polite and professional. Bottom line is that the issue was solved in a timely manner. We really appreciate that Maffei Services has technicians on call on the weekends. They are very reliable!
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Brian Herdman
Gene the sales guy was very quick to put together a quote for our oil to gas conversion. he returned all phone calls and emails in a timely manner and was a pleasure to deal with. The guys who did the job , Matt and Rick, were very professional and did great work. We are glad we chose Maffei and will use them again in the future
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Natalie Hildt Treat
The Maffei team is reliable, knowledgeable, and rescued us in a hurry when an emergency struck! We appreciate the service and good communication from the office. Its great to know help is only a phone call away when we have plumbing or HVAC needs. And the service plan gives us an extra layer of comfort.
PA
Pat Bashford
The services provided by Maffei in installing a new water heater in my home were done with efficiency, quiet courtesy, and expertise by Aaron who patently explained options, and costs helping me to make the appropriate decisions. I would recommend Maffei (and Aaron) for plumbing and care in your home.
PA
Paula Wright
Although my furnace installation was very reasonable, the plumbing work is for other things is outrageously priced. It is a flat rate fee, not per hour. Which means, if your job is straight forward and doesnt take too long, you are paying for someone elses less efficient job. Not good!
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Bean Krystina
Charged us for a quote. Did not communicate this when we called. The quote was $393 to instal 1 bathroom faucet. That was Labor ONLY. I bought the faucet that I wanted ahead. He tried talking me out of the faucet I bought.
MA
Madchillmojo
Their service was quick, professional and efficient. Great first impression such that we even signed up for their service program. Id definitely recommend them to any of my friends or family.
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Bruce Wollen
Outstanding service, our plumber went out of his way to please. Be warned, however, that charges are book-rate based on task, and can be sky high. The price of quick response I guess.
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Ronald Missick
Being in hot water may not be desirable but when your water heater goes down in the winter in Newengland. Thats exactly where you want to be! Great work delivered as promised!
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Monica Bruno
Quick service. Polite, knowledgeable, respectful and timely. They arrived within 30 minuets of my call and took care of everything quickly and efficiently.
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Pamela M
We are very happy with the central air conditioning service we received. Highly recommend Gator, who was prompt, professional, nice and efficient. Thank you
SH
Sherrie Feffer-Thoman
Maffei is a very honest and reliable contractor. They replaced our aging boiler in a timely manner. They are customer focused and were great to deal with.
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john mcqueen
Jeremy does excellent work, thorough, informative and well trained. Thanks to all at Maffei. I must add Dave to the list, great coordinator/manager JM
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beth gosbee
Excellent service and came out FAST to help us with our plumbing issue. No complaints and we couldnt be happier with the service.