Address: | 1416 Fall River Ave, Seekonk, MA 02771, USA |
Phone: | +1 508-336-2170 |
Site: | newenglandtire.com |
Rating: | 5 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–5PM Closed |
MA
Mark Roy
Yesterday my work day ended in my driveway with a flat tire. Needless to say, I wasnt in the best mood when I called to explain my situation. With it being the end of the business day, I figured I would receive "okay" service but that was not the case. Instead, Mark was a great help, energetic and explained my options after I told him I had an early morning meeting the following day. First thing this morning I received a call from Tim T. Besides being called and not having to call them, another thing I thought was great was the fact that I didnt have to repeat my situation to him. Reason being, he had been updated by Mark (great teamwork). Tim explained that he will be able to go pick up the exact tire needed and would have my car repaired before Noon. This was crucial for me as I use my car for business. Since moving to the area, my wife and I have dealt with the NE Tire Car Care Center (Seekonk) team two times prior to today and each time the team exceeded expectations with both customer service and job performance. Thanks and keep up the great team work!
MA
Mary Nystedt
I just had a lot of work done on my car (whole exhaust system changed). When it was finished I asked for my catalytic converter back and they were hesitant in giving a reason and they eventually said its because in the area theres a rule about holding parts for 30 days. After hearing that I asked my regular mechanic about not returning a catalytic converter and he said he has never heard of such a thing. Eventually I asked the guy if I could come in 30 days for it and if i needed a receipt or paperwork to pick it up, and he said nope and that i could just come get it. He seemed hesitant and all his answers was very sketchy. I believe he was just trying to take advantage of me and my friend cause we seem inexperienced wih cars.
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Anonymous User
Ive been going to New England Tire for almost 5 years now, and they have never disappointed. Their business model is clearly to keep customers coming back. I now drive an extra half an hour because Ive come to trust their clear communication, fair prices, friendly counter service, and dependable mechanical skill. A few times, I have requested a particular routine maintenance, only to have them let me know that the "service can wait, XXX is looking just fine." The little things matter...if you buy wipers there, they insist on installing them free of charge. Ask for a Lube/Oil/Filter, and theyll top off your windshield wiper fluid free of charge, without even noting it on the bill. Highly recommended with no reservations!
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Chris Taylor
I really dont think you can have a better experience buying and getting tires installed than here. I have brought my vehicles here for awhile, and I now recommend them to friends and family as well. They even give you a follow up call, no one does that. Cant recommend these guys higher. Pretty fast too, not the fastest but they do it right thats why. Very straight forward, it genuinely seems they have your best interest at heart.
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Keri Senecal
Great customer service- its not every day you find such a straight-talking, nice group of people! David and Mark were very kind to me and gave me honest, knowledgable feedback with prompt responses that I really appreciated. Id recommend this business based on the service they provided- thank you guys!
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Giacomo Striuli
A very busy place but Dave does his best to provide good service, recommend it!
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David P. Teixeira
Great Professional And Curtious Attitude