Address: | 5 Middlesex Ave, Somerville, MA 02145, USA |
Phone: | +1 617-628-4272 |
Site: | assemblysportsclub.com |
Rating: | 3.8 |
Working: | 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–9PM 7AM–7PM 7AM–7PM |
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Hannah Mosqueda
My wife and I have been going here for about a month. We selected it because it is close by, and it has some elliptical trainers; it does not take a lot to make us happy. And we were, for a little while. despite the fact that the gym doesnt have a lot of equipment for serious trainers (if you dont go for cardio or machine circuit training, dont even bother), and despite the constant loud, bad music (much louder than in other gyms Ive been to, weirdly), the bottom line was, hey were getting a workout, its close by and who cares - for the fairly low price of 50 bucks, we can be happy about it. And then I started eating garlic. Now, I realize that the sulfurous compounds in garlic react in the blood, releasing H2S gas and that this is unpleasant for some people. And this would be fine, except for the way that one of their employees has been dealing with it. On two occasions now, the same employee (who I believe is new?) has come up to me and started to tell me she thought i stank. Then, about 15 seconds in, as I listen politely to her position, she begins to turn to my wife and publicly scream at HER for stinking. My wife doesnt stink- *I* and I alone ate the garlic. Now, the first time I thought she was mildly crazy so I didnt think about it, and I didnt change my behavior. But the second time, she stood up in front of the front counter and scolded my wife for five minutes about HER body odor, exactly as before, having walked by visibly sniffing ME, and in the beginning, (for about 15 seconds) talking to ME about MY odor. This happened right in front of the management and a number of counter employees by the massage chairs, so I can only conclude now that, even though she is new, this attitude reflects on the management and staff of the facility. I decided, you know, I should probably stop eating Garlic then. But when I walked out of the facility, I discovered that my poor wifes feelings had been seriously hurt (which seems obvious now, of course). Despite the gyms other problems, I wouldnt have given them a BAD review, but the fact that the management and staff stood by while this weird, creepy old lady bullied my wife on their apparent authority (she mentioned that the owner, who was behind the counter I believe, had asked her to say something) is just terrible, in my opinion.
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Calvin Pradhan
The worst customer service ever (the lady working today)! I had been asking about a promo offered for over a month and she still had no idea about it. I was a member at this club for a year until I got a gym-bud and he signed up for platinum. The worst option ever! Forget about the lady at the front desk, the Manager himself could not explain the terms of the contract when I questioned him. "I dont want to argue about it" is what he says. I have respect for the personal trainers here, jerry and steve. But the customer service and the management today made a big disappointment!
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Sherley Jules
Wonderful clean gym. The best part about it is that, its never crowded. Which makes my workout go by faster. The staff is simply amazing. They honestly build a close relationship with their clientele, which you dont find to often. I just pray that they consider putting a sauna portion at least in the ladies bathroom in the close near future. I know its a lot of upkeep but the Sauna would be such a great asset to this gym. I hate going to the YMCA just to pay 5 dollars.
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Skand Yadav
My friend wrote an honest review. Now the lady at front has the authority to cancel my contract! They have a waiting room and my friend waited there. "Thats entering the gym without premises" is what she says and brings out the form to cancel my contract! However, shes not able to answer my payment information!!Unbelievable!!
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Daniel Crookston
They have reasonably priced membership options, but their free weights only go up to 60 lbs and they dont have squat racks, only smith machines. Staff is friendly, polite, and helpful.
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Nicholas Antunes
Lots of equipment. It is a glorified planet fitness. Very clean and equipment is usually in great shape. Can get pretty busy after work though.
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Wicked Guides
Cardio and machine circuit is all your getting. Very convenient location and price! You get what you pay for... great experience every time!
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Francisco de Jesus
Im not even a member of this gym and I just figured out they are charging me 19,99 every month. Thats ridiculous!
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Troy Wormwood
Parking lot security guard is out of control… Park at your own risk of being berated and sworn at.
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Ella Paija Sherpa
Very friendly staff, much more clean than before, I like coming to this gym.
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Corina Dosreis
Worst staff they never make me feel welcome there
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Nansy P
Rude customer service
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Terry Yin
Great experience here