Address: | 550 Washington St, Stoughton, MA 02072, USA |
Phone: | +1 781-573-3221 |
Site: | meineke.com |
Rating: | 4 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–5PM Closed |
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Jeff Babbin
I brought my 2004 toyota tacoma in to have the forward catalytic converter replaced specifically with an aftermarket one, which was to be welded in. They told me they could order an aftermarket one and weld it in for about $300, and that they needed a deposit of any amount, so I put $200 down. After ordering the wrong part three times (they realized each time, only after I dropped my truck off) they are now telling me they cant do the job they originally agreed to, and that they need to order and install a bolt-on direct fit converter for $800+ (which is out of the question as it is 6 bolts that I can turn myself!). When I asked for my deposit back (as they could not do the job they originally agreed to do) they told me that was not an option. They said I can have a credit, but I only brought it to them so I could have the part welded in. I reached out to corporate Meineke (at the direction of the stoughton shop), who explained that it was up to the owner, Charlie, who is not returning any of my phone calls. I am really disappointed with how this all went down. I dont see how Meineke can guarantee customers anything, if they do not have any ability to enforce policies. At this point, I would not recommend this shop to anybody, especially if you dont know your vehicle. They tell you they can do something within your budget, accept your deposit, and then tell you it is going to have to be done another (much more expensive) way. They should have ensured that the job was possible before ever accepting my deposit.
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Edward Murray
No problems ever with this shop anytime I need something done I bring my car over and they take care of it no questions asked
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Hansel Taveras
Excellent service and great personal, found what I was looking for at great price
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Junior Pierre
The service is wonderful and I dont have to wait too long for an oil change
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Douglas Tepe
Charles is a real honest guy. You cant go wrong with this garage.
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Gregory Davidson
Prompt service and easy to work with.
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Pierre Milo Janini Francois
Great shop. Nice Service
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Marco Cuentas
overpriced!