Address: | 316 Boston Post Rd, Sudbury, MA 01776, USA |
Phone: | +1 978-443-2001 |
Site: | alexanderautomotiveservice.com |
Rating: | 4.6 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed |
MA
Martina Ladd
Rarely write reviews but Mark has been so generous with his time and expertise, that I feel compelled... My first experience with Mark was on the phone. I was calling from the Volvo dealership because I had a feeling I was being taken for a ride and Mark patiently went through my options with me. In the end, I realized I was indeed paying a premium at Volvo but I wasnt getting as taken as I had thought. He could have been less honest to get my business but he wasnt. That led me to go to him when I had a flat tire. I explained that I was a New Yorker, hadnt had a car for long (basically didnt know what I was doing...). He could have told me the tire was ruined and I needed a new one, charged me a lot of money and I would never have known the difference. But he didnt. He took my tire off, fixed it, had it done in no time, and put it back on for me... for $26. That was definitely worth a positive review in my opinion. Thanks, Mark!
MI
Mia Hayes
I rarely leave reviews, but had to share my experience working with Mark at Alexander Automotive. Talk about going above and beyond! Although I needed a battery change (even though AAA told me it was my starter), the service was excellent - Mark was a pleasure to work with and expenditious in getting my Pilot back to me! He was professional, conscientious and really did go the extra mile for a simple battery change. He took the initiative and called the Honda dealership to get some reset code that was needed. Sudbury and surrounding towns are lucky to have Mark and his stop in town! I am so happy to have found my shop for any car problems/issues going forward. Highly recommend and prices very fair.
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Corey Dahill
Wasnt sure what to expect had no other option but to go here because my car broke down. But honestly I cant imagine any other place I would have rather gone. They are so nice, assessed my car the day I brought it in and within a day I was driving it home. Never met a friendlier mechanic in my life. He is realistic and prices you cant beat I had a quote from a few other places around and his estimate knocked the others out of the park. Most importantly my car feels amazing. Drives perfect. Bravo guys keep it up!! Corey, 2002 Ford Taurus ses
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Justin Watanasiri
I brought a used vehicle to this shop for a pre-inspection before purchasing it. Besides some minor complaints, it was given a clean bill of health. On this advice I purchased the vehicle. Within 3 months I had discovered roughly $2,500 dollars worth of repairs, none of which had been caught by the pre-inspection performed by Mark. Id love to give this place a good review, as Mark was very friendly and took the time to answer quite a few of my questions, but I simply am unable to do so based upon the service received.
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Erik Deede
Excellent service, I highly recommend. Mark spent a long time trying to diagnose and fix a problem with the gear selector of my automatic transmission (which the Audi dealer had previously failed to fix properly). He is very conscientious and his prices seem reasonable. I have an older vehicle Im just trying to keep going for another year, and he has not tried to "up-sell" me on products or services which werent really necessary, and offered a fair assessment as to whether it was safe to skip some repairs.
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Chase Manning
This shop is what all mechanics should strive to be like. He was very personable and friendly. After I dropped my car off to get the brake pads changes, he even offered to give me a ride back to work! Definitely coming back with any problems I have in the future as well.
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Seamus Okelly
Mark is an excellent, thorough automobile mechanic. Great service.
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Alana Lipkin
Thorough and honest. I wish all tradesmen were this good.
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ira montague
Honest and reasonable. Go here for sure.