Address: | 1900 Main St, Tewksbury, MA 01876, USA |
Phone: | +1 978-851-9966 |
Site: | fantasticsams.com |
Rating: | 4 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM 11AM–4PM |
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Ashney Saint
WORST SERVICE EVER!! My friend went in to get a simple wash, cut and blow dry and I have never seen something so greasy and uneven in my life!! The cut was choppy and huge chunks were taken out of some sections while other sections stayed long. They didnt tell us that drying would be extra money until after putting copious amounts of unnecessary products in her hair. My friend was too shy to say how terrible it was until further inspecting it after getting back home. When she called they were rude and gave attitude saying "I dont have time for this, come in and talk to the manager tomorrow".. AND THEN HUNG UP IN HER FACE!! When we went the next day they said they would not refund due to the fact that we tried to fix it and theres no proof they cut the hair. Which makes no sense since we called before we even did anything! The service is awful, the people are rude and its not worth wasting time and money to be disappointed.
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Christine Waddell
WORST service ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The girl that started my hair was very rude. She took so long to color my hair that she had to leave befor it was done, leaving another girl to finish my hair color and cut.the second girl left me alone with product in my hair, the timer went off and noone came to check my hair for about15 minutes. I asked for 1 inch to be cut off. She cut off about 8 inches. my bangs do not even touch my eyebrows. When I called to complain about my expierence the manager said she would have the owner Mike Boudreau get back to me. I left my phone number with her and shortly after i started recieving hang up calls from the salon. The manager finally called me back and he did not think any of this was a problem. BAD CUT, WORSE COLOR, WORST CUSTOMER SERVICE
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renee85wit
I love Fantastic Sams ,the people there have always been very nice to me. When I want to make my hair easier to do it so keep it want they did exactly how I wanted it and now my hair actually looks better and healthier. I have MS and it was important to me to make sure that my hair was done in a way where it would be easy for me to do. So we decided on a haircut and its the best haircut I could say that I ever had thats why I have been going back to Fantastic Sams for many years. I would recommend them to anyone and I usually do. This is just my opinion and I hope others go there as well and have the same Experience that I have had
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Mabs Noway
Had my long straight hair cut and permed a couple weeks before having brain surgery. The perm looked beautiful, I received tons of compliments, and the curls lasted a long time. It was probably the best perm Ive ever had. Thanks.
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Anonymous User
Been seeing Kissandra for 2 years, never a bad haircut, as a matter of fact better than the $50 haircut I used to get. Doug
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Donna Crockett
Friendly staff and for what they had to do for my hair was at a great price, not one bad thing to say about any of them
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Waranya Dejongh
Worst service I will never go back again.