Address: | 335 Providence Hwy, Westwood, MA 02090, USA |
Phone: | +1 781-461-6800 |
Site: | aaa.com |
Rating: | 4.7 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–1PM Closed |
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Hardik patel
Me and my wife went to get passport size photo done at this location for my 5 week old son and the lady who took photo was nice but very racist i thought. After she took photos she was telling my son not to turn in to a terrorist and dont shoot people and dont smuggle drugs in to country when he grows up. I was surprise at that time and thinking why is she saying this to my son who is only 5 weeks old. Is it because we are from india? Just so she know we are vegetarian, we dont smoke or drink so why would we have anything to do with drugs? this country is dividing because of people like her who are racist, but anyway it doesnt make much difference to me because i know we dont do wrong, we dont harm people, we contribute in our town which we live in as much as we could every year. Also Respect and decipline our parents has thought us is way better then she probably teaches to her kids. even if i am about 40 yrs younger then her id like to advise to her please be a better person.
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Reb L
I used AAA to get my car towed from just south of Montreal down to Natick MA. I have AAA Plus, which entitles me to 100 miles free towing. AAA and CAA (Canadian AA) were kind enough to combine and tow me for 196 miles total for free, and then charged me $3/mile for the last 140 miles. The down side is that it took multiple phone calls, as well as hour long waits for three different drivers: One(CAA) to tow me to the border crossing near US 91, one (CAA) to cross the border, and one (AAA) to drive the rest of the way. But even with tipping each driver, it was less than a long distance car transport company was going to charge to get the car just the last 140 miles, with no guarantee that theyd have a driver available on the day that I was free. Many thanks to Maron, Pat, Maggie, Jordan and Matt, the supervisors and dispatchers involved. All in all, the towing charge I saved paid for seven years of Plus membership!!
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Jillian Frasca
My family and I met with Anne to start the beginning phase of planning our Disney World trip and when I checked in we were told we had to wait a little while to meet with the "Disney Expert" and while we really didnt want to wait that long, it was totally worth every minute. She knows absolutely everything there is to know about Disney! My family and I havent been in about 15 years and so much has changed since then! I sort of thought that I would be able to plan this on my own and not need any advice from a travel agent but my dad insisted we at least hear what they have to offer and boy was I wrong! I would have missed out on so many great things and deals that we wouldnt have had nearly as good a time. We are meeting with Anne again in July to finalize plans and Im so happy we decided to use AAA!
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Lexa Iantuono
I love AAA. Aside from the sense of security it provides in the event something happens to your car, it has so many other benefits. I take advantage of the discounts as much as possible and when I go to a musuem, aquarium or a hotel, one of my first questions I as is "Do you give a AAA discount?". Most times the answer is yes! I love it so much, we gave AAA memberships as presents. I also took my daughter there for her passport pictures which were free. The staff is wonderful and extremely helpful. At Christmas time, the line was long, but it moved quickly and the customer service was the same high level it always is!
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Yevgeniya Zastavker
If all of my interactions with service/support/sales staff were similar to the one I had at the Westwood AAA branch, I would be one happy camper. We purchased tickets to Six Flags, found information about tickets to cinema, received directions to various places, coupons and more. Much more than we came to ask for! Thank you for a great experience and for the day of fun for myself and my 8-year old who had so much fun, we will be going to Six Flags many-many-many more times!
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Norman Alpert
I had the most wonderful l experience at the Westwood AAA office. Renewing my drivers license was easy and conducted by very experienced and kind, cheerful providers. It is a joy getting this done at an AAA site. We are so lucky to have this so close to our home. Going to the RMV is a nightmare and if it can be avoided by using AAA, it is well worth the annual fee for membership. Thanks yor team for a ob well done and greatly appreciated. Judith B. Alpert
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D Berg
First let me say that I found the staff to be very friendly.I found two issues that could be remedied easily. Place a prominent sign at beginning of line that there are forms that need to be filled out before you wait in line. The other issue for me was finding out that the AAA RMV Office do license renewal,as listed on the mobile website,but they do not do C,or CDL Commercial licenses which is not mentioned under what the office does do.
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Martha Zeolla
Staff are always pleasant and respond quickly to questions and needs. Recent visit for a trip to Orlando for help for airline tickets, automobile and hotel. Hertz car was a good deal. Few airline times were offered, without explanation. She used the AAA book to find hotels, did not have recommendations for hotels and activities. I was hoping such a popular destination would be well known to AAA staff. Overall, we got a good trip plan
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Carol Donovan
When I go to AAA in Westwood, I am usually buying movie tickets. They make great gifts, and are nice and lightweight for mailing. I also love to get a "location" book when I am planning a trip out of state. When I asked for a California book recently, I was also offered a map, which will come in handy when I visit, and already has helped with my planning. The people at AAA are always friendly and helpful.
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Carol Dupre
I have been a member of AAA for many, many years and never had a problem! Nothing but helpful, knowledgable and courteous people. AAA has made our traveling to Disney, Indiana, Pennsylvania, Carolinas and so many more wonderful places happy and memorable with great advice and detailed trip tix, maps and books. Thank you AAA Westwood!
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kyle johannessen
I went to renew my license. I was prepared for it to be an all day affair, just like the DMV. Not even close. I was in and out in five minutes, served by an incredibly pleasant woman (whose name I wish I got) and was just amazed at the speed and level of service I received. This service alone makes the AAA subscription worth it!!
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Rebecca F
AAA Westwood was wicked convenient. I went there to renew my over 21 drivers license and was able to retake my picture, do my eye exam, and skip out on the RMV lines! I am extremely satisfied with the customer service. The woman I worked with was very friendly and kindly let me retake my picture until I was happy with it. (:
CA
Carol C
Recently got stuck at a location away from home area. AAA was prompt (within 1/2 hr) with courteous service and was provided with the battery service. Price was very reasonable and I am extremely satisfied. Thank you AAA for now having the batteries available with Road Service call, and not involving towing, etc.