Address: | 45 Storey Ave, Newburyport, MA 01950, USA |
Phone: | +1 978-499-4200 |
Site: | aaa.com |
Rating: | 4.7 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–1PM Closed |
JE
Jeanne Petrillo
We were told and given a pamphlet that there is a 24 hour number to call when you are on a road trip and get tired but havent reached your destination and need to find accommodations. The agent said you could call this number and tell them, "Im in such and such a place and I need a hotel room with a whatever-sized bed, non-smoking and under $???" and that the agent on the other end of the line would find you the options near you.....24/7. Well guess what" We tried it and the agent said that, in fact, NO, AAA does not do that and the department that could have helped us closes at 5:00. We were caught in torrential rain in Delaware and it was 11:30 at night. Bad move AAA agent.
IR
Iris Walker
The staff was friendly and courteous. When I arrived, there was only one person in line ahead of me. One of the staff came over to inquire as to why I was there. When I told her, she let me know Id need to fill out some forms in advance and told me where they were and how to fill them out. I had to leave the line, but realized this would save me time in the long run. By the time I finished the forms and got back in line, there was a family there who took a long time (imo). When it was finally my turn, the staff person was great, and the transaction efficient. I would go there again, if needed.
RU
Ruth Duncan
I recently went in to renew my license (I just found out they offer some registry services). I was in and out of there in no time...went on my lunch break and didnt have to wait at all. The person who took my picture/worked with me to do the eye exam, etc. was extremely patient and friendly. I then moved down the counter to pick up some new maps which, again, was simple and quick. I even popped my head in on the travel agent to ask about getting a Triptik mapped out and found the process would be quick and smooth once I had the destination address I needed.
KE
Kevin Tremblay
This experience for renewing my drivers License is HOW it is SUPPOSE to be done. I was in and out in less than 10 mins. Friend recently did her drivers license renewal at the DMV and was 1hr + to get done. Thank you AAA for having this service, I will go here for all I can for any DMV things needing done going forward.
MI
Mike Cavarretta
A true pleasure using the services offered at the AAA Newburyport. I recently visited the office for a license renewal for my son. The employee that helped us with the license renewal was so exceptional that I drove out of my way to return for a passport photo. I highly recommend this office.
CH
Christine Spalding
What great experience, I was traveling to Virginia and wanted a set of maps to become comfortable with route. The route was highlighted for me and I was given a book for restaurants and hotels. In the past Ive gone in for currency exchange and pass port photo. The staff is always very helpful.
AN
Anne Page
Always a great experience when we use the Newburyport Office. We have worked with several of the agents to plan vacations and each experience was handled professionally and ended with a great trip. Also, the registry services are very convenient and can save a lot of traveling and time.
TA
Table Saw
Needed to renew my license with a new picture. Went to Wilmington RMV and the line was out the door. Next day went to Newburyport AAA. No line. Took less than 5 minutes for picture, eye test, etc. Great service. I have told others about my experience and I wont hesitate to return.
JO
Joanne Mansur
Associates very nice, patient, helpful. The office was neat, clean. Registry services VERY nice - no lines, no waiting! Definitely worth the price of admission, but even better, now we get free identity theft protection too! Very happy we are back in AAA.
MA
Marisa Stevens
Excellent staff here. Well worth the fee for travel, passport, license. So much better than going to the registry for renewals. (*funny-best license pic ever taken-maybe because did not wait an hour in the dreary RMV-!)
EA
earl Doliber
Quick and easy photo/license renewal with pleasant staff. After 42 years as an insurance agent, I advise members to avoid the Registry whenever possible. I spent less than 15 minutes on the renewal process.
SC
Scott Smith
I am thrilled (really!) to find the RMV registry services at my local AAA! I was able to do a plate/registration operation without driving to Haverhill or Beverly! Friendly/helpful staff! Very pleased.
GA
Gabriel Kasper
They were able to renew my license and do my vision test within 10 minutes. There was no wait and the facilities were clean. They also updated my license picture. A great experience all around.
JA
Jacqui Finn
Everyone who works at this branch is super friendly and professional....always go above and beyond, especially Connie!!! Cant say enough about her and how helpful she has been!!!!!
LE
Leslie Aisner Novak
My time spent at AAA is always good.. and this time, on insurance, was no different. Thanks AAA in Newburport, I appreciate your help and the good staff on board.
CE
Cecile Peck
Dale Fernald always makes our travel planning a breeze. She really knows her stuff and is always friendly and courteous. We love dealing with AAA.
JO
Joseph Mansell
No line and no waiting for my license renewal. The staff were all friendly and helped me with information for our family trip to Washington DC.
JO
Joanne Chevalier
Very fast & friendly service. It was great not having to go to the RMV and wait & wait & wait. I hope AAA continues to have this service.
CH
Cheryl Langlais
Great experience renewing my drivers license. The staff was friendly, helpful, and very fast. It was much easier than going to the RMV.
KA
Kathleen Langone
They were absolutely fantastic in helping plan our trip to Florence, Italy. Especially in getting us the needed flights with Air France.
CY
Cynthia Rozzi
Everyone was helpful, knowledgeable and compassionate during a difficult time. Was able to get a lot done in very little time.
RO
Robin Moore
Thanks AAA for helping us again with our vacation maps and tour books! Always a pleasure to walk into the Newburyport office!
JO
John Clemens
Excellent experience! Courteous service, no lines, fast. Great alternative to the RMV. Highly recommended!
RE
Reta Pelletier
Excellant service,(as I cant stand very long, so no line) & great people thanks Newburyport AAA
CH
Christina Neilson
courteous and quick service. AAA offers a lot more than road service. Check it out!
LY
Lynne Grayton
It is impossible to try and call and talk to an actual human being.
EL
Ellen Quintal
experience was ok but price was very high for a regular customer
AN
ann donovanann
As always, my experience with AAA was most rewarding.
KE
kevin jam
fantastic job on the trip tic
TE
Terry Kuhlmann
Pleasant, fast service!