Address: | 300 Andover St, Peabody, MA 01960, USA |
Phone: | +1 978-535-5300 |
Site: | aaa.com |
Rating: | 4.8 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–1PM 9AM–5PM |
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Stefanie Rogal
Excellent experience from the minute I walked in the door. I went to this office to order Canadian currency for an upcoming trip. The associate I dealt with was friendy and explained the procedure for completing my transaction in a detailed succinct manner. I received a courtesy call from another associate advising me my money was available to be picked up and a reminder of the office hours. When I arrived to pick up the money I was once again greeted immediately upon walking through the door and treated with respect. Fabulous customer service!
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Elizabeth Anthony
I FELT THE INFORMATION THAT I RECEIVED WAS GREAT AND KNOWLEDGEABLE. THE PLACE SEEMED MORE LIVELY THAN USUAL WITH THE REGISTRY THERE EVERYONE WAS ON THEIR TOES. RECENTLY I TOOK MY GRANDDAUGHTER ALL THE WAY TO HAVERHILL TO THEIR DECREPIT HOLE IN THE WALL. IT IS SHAMEFUL THAT THE REGISTRY HAS TO HAVE AN OFFICE THERE IN THAT GLOOMY PLACE WITHOUT ANY SIGNS, THEN WE FOUND ONE AFTER GOING AROUND THE BUILDING. HAVERHILL SHOULD BE ABLE TO GET FEDERAL FUNDING AS IT IS AN OLD BUILDING PROBABLY COULD BE IN THE NATIONAL ARCHIVES.
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Justin Daigle
They have a DMV terminal here, so u can get mist common DMV tasks done....without the 1 to 4 hour wait of the DMV! I got my registry renewed, printed , and sticker. in and out in 15 mins. (including filling out paperwork) I have also used this location to give me free trip books for my vacations. helping me with directions, ideas for this to do/try and info on the area. (with the maps of all highways and areas)
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Vici Riel
Had a last-minute-in-a-hurry need for help mapping out travel within New England. Could not have had a better experience. My AAA customer service person was delightful and knew her stuff. She was very kind about my total lack of technological know-how and my pitiful sense of direction. She was of great assistance. AAA is a great service and my experience at the Peabody branch was great as well.
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Priscilla Maher
We are planning a trip to the Eastern Provinces in Canada. Didnt have a clue where to begin. Our travel agent, Rita, was encouraging,enthusiastic and practical. She mapped out wonderful places not to miss. She helped us with places to stay and booked them. She met with us several times, even found churches for us along the way. I am amazed at the extent of help AAA gives. Congratulations!
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Steven Smith
I needed a trip tic for Florida and the group at AAA Peabody were right on the ball. Everything we needed for our trip this winter was nicely mapped out for us. And when I picked up the "Tic," maps and tour books the person behind the counter had a few personal tips for me based on a recent trip to our ultimate destination. Love that personal touch!
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Mahesh Munavalli
May 18 and 19th 2017, my car engine stalled on route 62, road side assistance came in about 1 hr and half after had to tow it from another time next day from obe garage to other with stalled engine one more hour and was told they had another pickup And they expect u to stay with car all time when I had leave my job and baby sit my car. Thanx guys
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Maureen Cotton
Thursday I was dismayed while joining a 100-person line at the RMV when I wondered if I could do my task at a AAA location. I made a quick phone call to confirm I could and planned my trip to Peabody the next day. The line was so short and each person so friendly and helpful. Best and most simple RMV experience! Thank you!!
MA
Mary Palinski
I went to the AAA office in the TJ Max Plaza, Peabody, MA to purchase 10 American Express Gift Cards and the young woman who waited on us was so delightful, and helpful, it surely made our time in there, wonderful and a positive experience. We will certainly return for what we need in the future.
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Linda MacGregor
My friend planned a vacation to Niagara Falls with April and she did a fabulous job - we had a great time and very organize thanks to April & Jane!! I went to ask questions about Newport, RI and also had a very nice women help me and give me some tips keep those wonderful employees!! LindaMac
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Darren DiStefano
Had a recent problem which turned what could have been an ugly experience into a very positive one due to a delightful driver named Carmen. He came immediately, was extremely friendly and helpful and really made my day. Thanks so much for your service and keep up the good work!
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Rory D
I came in to get the ball rolling on my passport and the branch associate was very friendly and informative. She took my passport photos, explained the rest of the process to me and was quite personable. All in all a very pleasant experience.
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Hernando Olivos
I recently went to AAA Peabody to get my international drivers permit. The service was very professional and friendly. I dont remember the name of the lady that helped me but they all seemed very nice people. Thanks!
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mary ann skinnion
My car needed to be towed to a local repair station, and when I called AAA they arrived quickly. The tow truck operator was friendly and professional. I was very happy with the service provided by AAA.
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Felicia Berman
The service was perfect - MUCH more efficient and far less time-consuming than going directly to RMV. The people who processed my information were thorough and professional. Thank you!
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Camille Keaton
I have been a long time customer of AAA. They have many different services to offer. Wouldnt do without their services again. Dont forget the great discounts they have for members.
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Jim Grace
We are taking a trip soon and stopped by to get some maps. We spoke to Rita and she was both knowledgeable and helpful in hotel options, things to do, and transportation in the area.
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John Heliotis
We had a very good experience here. Im so glad we are members. We needed a notary for some documents we were signing and they were welcoming and accommodating. Highly recommend.
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Tom DiMartini
Sooooooooo much better than the RMV! What a great idea to align with the state on renewing licenses. Worth having a membership just for that.
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mikegastonguay
Branch Manager went above and beyond to ensure our questions were answered. Looking forward to having them help plan our Disney vacation.
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Maria Gildea
I went in to get a passport photo and tickets to the Big E Fair no problem at all in and out. Great experience
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Samy Baldwin
It was quick, easy, and actually pleasant. Everyone working there was incredibly nice and helpful.
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akeem barry
The wait wasnt long and the employee was professional, kind, and informative about my questions
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Jeffrey Watson
The AAA rep was extremely helpful in getting me needed info, maps, and travel cards.
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Donna Dixon
very good visit....not much wait and friendly representatives and very helpful...
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Melinda Rotondo
Great experience. The staff was exremely helpful, friendly and knowledgeable.
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Noah Erikson
Fast and friendly service! Great experience at this AAA office! Thank you.
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Bahar Uttam
Great customer service, responsive and prompt follow up. It was a pleasure.
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Daniel Ferrin
Fast, courteous service. The staff is very pleasant and knowledgeable.
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Roger S
Extremely friendly and helpful...great experience you cant get online!
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Nick Bias
The service was great simple and easy but the wait was ungodly
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U Videira
Very responsive, little wait time, and very welcoming.
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Maureen Moynihan
Fast courteous experience. Staff was very helpful.
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Carmine Gorga
Effective, courteous, fast people. Thanks.
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charlie alcorn
Quick and easy and worth membership.
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Koe Joe
Fast customer service.