Address: | 3880 Jackson Rd suite F, Ann Arbor, MI 48103, USA |
Phone: | +1 734-662-9099 |
Site: | a2advancedautomotive.com |
Rating: | 4.4 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed |
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Laura White
I chose this place for the five-star reviews, and the experience was so good that Im leaving a five-star review. Stopped in the other week for an oil change and tire rotation, and asked the guys to take a look at an issue Id had with the trunk latch not opening on my 2008 Scion tC intermittently. They work by appointment only, and had me in and out in 40 minutes, but asked me to come back for the latch issue the following week, because theyd had trouble replicating it (like I said, intermittent). Set up a time, came back, and they diagnosed it in 15 minutes, realized it was a common issue, called the manufacturer, determined it was a part that Scion would fix for free, got me a case number, called me back over, and told me that I should go across the street to the Toyota/Scion dealership to get it fixed rather than pay them lots of money. Were only in Ann Arbor for another year, but these guys will be my go-to shop as long as were in the area.
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Ken Clark
I had three jobs done on my truck - transmission swap, exhaust system replacement, front U-joints replaced. I had planned to do some of the work myself, so I had bought many of the parts and priced the rest. I also wrote up a detailed description of the work I wanted done and which parts I had already bought and were in the cab of the truck. I think they did pretty good work, but I have a new check engine light coming on thats probably related to the work they did. More importantly, I had two U-joints in the truck, and said that on the write-up, and they just forgot to use them. But the U-joints I got for $13 each at the parts store changed to $40 each when the shop charged me for them. Im glad I priced the catalytic converter myself. It was a small part of a decent job, but getting charged triple-the-price, for parts I told them were in the truck, really sours the whole thing.
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Anonymous User
Ive been going to Advanced Automotive for about a year now, for everything from oil changes to warning lights to major repairs. The service is always quick and professional. The mechanics explain each service they recommend, and are consistently cheaper than other places Ive patronized in Ann Arbor. This was the only place Ive ever gone where an oil change didnt result in a laundry list of "emergency" problems that needed to be addressed immediately. When there has been a problem, they communicated what was necessary, what was going to need to be addressed in the near future, and eventual issues to be aware of. Almost as important to me, they stayed within the quoted budget, AND have a student discount. I feel very comfortable going to them with any questions or problems, and recommend them without reservation.
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Martin Peters
Bottom line: Go here. Jason and Cameron are awesome and you can trust them to do you right. I am pretty mechanically inclined and typically do all my maintenance on my own vehicles, but since moving to Ann Arbor and not having a garage at my current place, in 10F to 20F my desire to work on my Ranger in winter has decreased significantly. Jason, Cameron, and team are actually the first folks in 10 years who I have let touch my truck, but again, working outside in winter in Michigan kind of sucks...and I cant think of anyone else I would entrust my truck to. They both are honest, non-pressure sales mechanics who take the time to explain things to you and arent trying to pull a fast one. Good people who will do you right. Awesome, honest, genuine folks.
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Gavin Crawford
About a year ago, our dealership told me we needed new brakes. I decided to take our vehicle to Advanced Automotive for an oil change, and have them check the brakes while it was there. They told me the brakes still had good life on them, and there was no reason to replace them at that time. I have been going there ever since with all 3 of our vehicles, and have been met with honesty, quality, and professionalism each and every time. They are up front with their estimates, and will prioritize your repairs if you have any that need to be done. Assuming they keep this up (and I have no reason to believe otherwise), they have a customer for life!
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Garrett Thompson
Not your typical take advantage of customer place. Good repairs better prices overall great place for repairs. Cameron (the owner) is the most fair, knowledgeable and friendly auto mechanic I have ever known. Weve taken everything from a Dodge Grand Caravan to a Chevy Silverado to a old Pontiac Formula to him. He has proven an expert on every make and model I send him. He is also always fair with the amount of work he does - only what is needed - never anything extra. He will let you of any obvious issues you may expect to need repaired in the future. I
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Paul Robelen
Im traveling through from out of town. Shortly before I got into town, my A/C quit. Based on recommendations from the church Im helping this week, I took it to Advanced Automotive to have it looked at. They worked on it for about an hour and a half, checked it for leaks, and refilled the coolant. When this didnt fix the problem, but rather identified a different problem, they didnt even charge me for what they had done! I fully expected some charge, and if I was going to be in town long enough to get the parts, I would definitely have them do the work.
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Ross Rhizal
While very friendly on the phone and in person, in both of my visits for basic services (alignment, injector service, tire balancing), they have *vastly* under-estimated the time commitment, upon which I make a decision to wait (with children) or have the car dropped off. Their rates for tire balancing are double what they charge at Belle tire down the road and the tech wanted to put directional tires on incorrectly. I make time estimates in my own work and it always better to overestimate so the customer can plan appropriately.
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Joe Gavorek
The first time I took my truck to Advanced the guys took a look at it and found that there was actually nothing wrong and told me so. You cant beat that kind of honesty from a mechanic. The second time they replaced my breaks, rotors and did a full synthetic oil change. They have a great warranty program that covers you for the part of your vehicle that they preform a fluid replacement on if youre under 100k miles. The price was fair and scheduling was easy. Ive never had a better experience with a mechanic. Thanks guys!
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Pete Granneman
Got some clutch & flywheel work done here recently. Everyone I worked with and talked to was very friendly and professional. Huge thanks for all your help! Their labor rate, and time to complete repairs was excellent when compared to several other garages. The actual labor bill was spot on with their estimate. They fixed what I asked them to fix, and advised me of any possible issues that they noticed without trying to strong arm me into getting it fixed now (since it wasnt pressing). Highly recommended!!!
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Zack Wujcik
Over the phone they said they would do a free inspection but charged me in the end anyway. They seem to be knowledgeable but didnt point out that I have seatbelts strips installed instead of bushings, (not by me but by the expletive I bought the car from). Im assuming that it was just misinformation, and that they were not so incompetent not to see my bushings missing. Would not listen to a word I said about my car problems and then charged me for the time they took inspecting unrelated issues...