Address: | 2405 W Stadium Blvd, Ann Arbor, MI 48103, USA |
Phone: | +1 734-369-6787 |
Site: | stadiumautoservice.com |
Rating: | 4.8 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed |
MI
Mike Miller
A bit of a long story, short version is that these guys rock, and my BMW will have a new caretaker after this story. Was working on a busted up truck. Fixed the brakes, plugs, trans filter, and got it running nice and smooth. Took it to stadium for help on a trans bolt and brake flush. They stopped work after the trans bolt and Scott wouldnt take any more of my money advising that I had another $3000 to go (gas tank wasnt secured anymore, some rusted parts were going to pop the tires, all legit that I missed). So, sold the fireball death trap F150. Bought a 1998 Jeep Cherokee. Stadium inspected it giving me a nice detailed report. I turned the wrenches on a 3" lift myself and brought it to Stadium for an alignment and full maintenance to make sure some qualified experts did the right thing. They knocked it out of the park, for a very reasonable price considering they replaced a bent tie rod and two door locks. In the end they delivered a great value advising me on the vehicle, inspecting it, telling me honestly where I was, and getting it where I wanted it to be. As it stands, I now have a great running Jeep ready for action, and haphazardly dont need two keys anymore! Knowing how wrenches turn on vehicles, and how much stuff costs in general, I probably would have still smiled at the end if they had taken more of my money, because they would deserve it. Thank you Stadium Auto!
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Stu Andrzejewski
Just recently I went to Stadium Auto Service after noticing that my front brakes were grinding on my 1990 Buick LeSabre. I schedule a morning appointment online (~8AM), dropped my car off, received the information about the work needed, okayd the fixes and pick my car up by the end of the day (~5PM). I specifically worked with Eric. He was very helpful and courteous. He also brought to my attention other things to look out for future repairs on my vehicle in a very respectful manner and did not try to push additional costs onto the original reason for bringing in my car which was the brakes. I was very pleased with my visit and greatly satisfied by the work complete by the team at Stadium Auto Service. As much as I dislike bills for car repairs, the guys at Stadium Auto Service made it a bit easier to fork up the cash to keep my car in good working order. Some may say their prices are high, but the quality of work and customer service greatly exceeds many other repair shops I have been to in the past.
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Jon Hradsky
I needed to have the air conditioning system in my car fixed, so I chose this place due to its high Google rating, and they certainly earned it. When I brought the car in, they explained to me in great detail exactly what they would do, which is not something Ive experienced at other automotive repair shops; usually they just take it in, do the work, and give my vehicle back to me later. It took them longer than they estimated to get the car done, but that was because took more time testing it to make sure everything was in order, which is definitely a good thing. When I got my car back, they again explained to me in great detail everything they did, almost to the point of being annoying (to be clear, that is in no way a complaint, I very much appreciated it). The cost was much lower than I had anticipated, and they even fixed my rear brake light at no additional cost. Excellent service and polite employees make this place special. I will certainly be back when I need future repairs.
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Brooke Serotkin
Horrible. Were having the same problem with our car as the folks with the other bad experiences. Our car is running worse than before we brought it in, and the problems started as soon as we drove away from the place. We brought our car back in and theyre saying that it had problems that they failed to mention to us after they explained our cars faults concluding an over $200 inspection. Mike the "expert" was rude and incompetent along with his other staff. He kept repeating himself and did not understand or acknowledge the issues. Instead he slammed the car door in my face and told me to shut up while I was communicating with him. Ive had experience with other mechanics including specialty diesel and VW auto services.....stadium is unprofessional, rude, and runs a corrupt unjust establishment in which they take advantage of people. We were hesitant to come here and should have gone with our gut feeling. DO NOT take your car here.
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Melvin LeFlouria
My 2011 BMW 335xi was repaired by Stadium Auto Service on two occasions. Overall, my experience was fair. I can positively say the mechanics are highly qualified professional technical experts and your vehicle will be properly fixed, PERIOD. After my first visit-- $5300 and six weeks later I thought they were going to be my shop of choice for a very long time to come. However, my second visit, one month later and $1500 was much worse. It all boils down to communication and trust. Two very valuable constants in all relationships. If you are not too concerned with loyalty, customer service and even an occasional apology for mistakes or oversights, youll be very satisfied with this shop. Also, if you can bear paying competitive prices for vehicle maintenance and repairs yet receive marginal appreciation for your business--this is your place to go. Good Luck!
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Dhivya Srinivasa
These guys did a tremendous job. Had taken our car to another shop before bringing it to Stadium and the estimated price from the other shop was ridiculous. Not only that but the other shop said they wouldnt have the car fixed for at least a week. Needless to say we called Stadium Auto the next morning and had our car towed from the other shop. Stadium not only fixed the car the same day, they did it for a fraction of the price of the other shop. It was totally worth the added expense of having to tow the car to them. Even all said and done with the added towing expenses we still came out ahead compared to our initial estimate. Wish we had taken it to Stadium in the first place. Definitely a very satisfied customer and will be back if our cars need service in the future!
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Nina Alexeev
Coming to Ann Arbor from another state I discovered that break lights on my car would not turn off. I arrived at the Stadium Auto Service five minutes before they close at 6 PM. Jim came out to ask me what my problem was, discussed the situation with me, tried to figure out if it’s some simple thing that can be fixed right there. It wasn’t, but he managed to turn off the lights taking out the broken part. He didn’t rush though I am sure it took him well past 6 PM. The next morning I got my car fixed and everything checked. Jim gave me detailed information on the state of my car and even pointed to a small bulge on one of my otherwise good tires that I would never notice myself. I was very pleased with the service and attitude I received at the Stadium Auto Service.
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Lonnie Lee
Dealing with an auto repair shop may in many cases require a leap of faith. Having knowledge about a shop as provided by a customer can be very helpful. My experience with Stadium Auto Service was outstanding. I must say having owned several makes of cars domestic and foreign and having dealt with several auto repair shops, to include automobile dealerships, they proved to be the absolute best in all the categories that I like to measure; diagnostics, repairs, thoroughness, trustworthiness, professionalism and customer service. The folks at Stadium rate Excellent (A+) in all categories. And to top it off, as a customer you come away feeling like they sincerely care about you and your automobile.