Hair By Trios

Reviews 3

D.

D. Masterson

I was in town from Chicago and decided to get some blonde highlights. Boy do I regret that decision. I went to Hair by Trios and had Lynette do my hair. First glance it looked fine so I left. When I got home, my dad pointed out my hair was orange in the back. To my horror, he was right. Upon further inspection I noticed the highlights were tracky on the side and not even close to my head. I immediately called the salon and made an appointent to have it fixed. The next day Lynette, instead of fixing the problem, did even more highlights on top of the previous ones. Again, they were not close to my head and the top half of my head was a blur of bleach. I held back my tears and left. Luckily the following day I went elsewhere and had my hair repaired without issue. While I am very upset about the damage to my hair, I am even more disturbed at how the issue was handled by the owners. I stopped by Hair by Trios and emailed them requesting a reimbursement. In my email I even included the photos of the terrible job Lynette did on my hair. The owner Cindy responded by sending me a gift certificate to her salon only redeemable by me. When I asked her to call me she responded by saying the matter was taken care of end of story. Well Cindy clearly it has not. I will never return to your salon, and if you recall, you mailed my gift certificate to Chicago, so I dont even live in MI. Thanks for nothing. And apparently the photos I provided were up to your standards? As an owner, I would be mortified. But I guess that speaks to your low standards. Word to the wise: Stay far far away from Hair by Trios!!!!

AN

Andy Koha

Go all the time and this is a great salon. Unpretentious and do a great job. Can even book online

TE

Teri Szcodronski

Reasonably priced, consistently good haircuts and color.

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