Address: | 15103 Kercheval Ave, Grosse Pointe Park, MI 48230, USA |
Phone: | +1 313-681-5075 |
Site: | grossepointeautorepair.com |
Rating: | 3.9 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–3PM Closed |
SE
Sean V
You have to be able to trust the people that are working on your car, and that is the last thing you can do with these people. If you do not know much about cars they will take advantage of you at every turn trying to squeeze every penny they can out of you. They take days working on your car and say they will communicate the problem with you only to blow you off and wondering what the hell is going on. I brought my car in to fix an electrical system problem. A week after they said they fixed it the problem continued so I brought it back. They charged me again saying they found more problems they didnt see the first time. I was charged almost $800. Fast forward 6 months later and the problems are still there. If this review will stop one person from going there than it has done its job. This people are crooks.
SC
Scott Dellas
I took my car there for a carburetor rebuild and other work. They would not let me test drive my car until I paid them $2,100. That should have been a red flag. I now have a car in the street that will not even start! They left not a drop of gas in the car. After putting a quarter tank of gas in with jiffy cans the car still would not start! The mechanic said, " I do not put gas in cars." Not enough for a customer to even get a vehicle to a gas station? I called a tow truck for a jump. It still will not start. Mechanic said he may come after work. After work? Their work is not done until my car starts and runs! I will update this review if they finish the job as required. Be very careful there. I have had to contact an attorney.
BR
Brian Killian
Dwayne is a straight shooter and has never let me down. I recommend these guys for sure. My suggestion would be to have him do your initial price quote rather than one of the mechanics. He is the man in charge so it just make things smoother if he is aware of the issues up front and throughout the process. I have probably been there about 10-15 times over the years. I have only had one time where I felt like the work was a little off. However, he told me bring it back in and made it right the very next day. His same mechanics have been there for years so that is also a great sign. I will continue to use these guys for sure.
A
Anonymous User
Good- fixed the problem, are pleasant, close to home and at $80/hr labor I guess they are cheaper than a dealer Bad- At the check-in they said that the diagnostic charge ($75) would be deducted if they did the work to fix the car. At check-out (with another person) they wouldnt deduct the $75.
NI
Nicholas Henderson
Been taking my car here since I got it. They do amazing work and are very conscious about people trying to save money and will offer different options when it comes to fixing what you need fixed.
A
Anonymous User
Ive taken my old Ford Focus there twice and service was friendly, efficient and fast. Highly recommend this place!
CH
Chris Conner
They guys are great and have helped me every time Ive had an issue with my car, always good service.
GR
Gregory Dettloff
Been working on our cars now for almost 10 years. Great service.
A
Anonymous User
Happy with the service . Car runs great now .
RI
Rick Stafford
Great pricing great work only place I go