All-Star Remodeling & Design

Address:	3535 Lake St, Kalamazoo, MI 49048, USA
Phone:	+1 269-342-6356
Site:	allstarmi.com
Rating:	4
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–12PM Closed

Location

Photos 6

Reviews 7

ERIC THOMPSON

A FIVE STAR/“A+” REVIEW!!! All Star Remodeling remodeled our main floor bathroom to provide a "Barrier-Free Shower Enclosure" and an ADA-compliant elongated toilet, as I am a housebound disabled Army Veteran with many special needs. They removed our tub and shower enclosure and all established plumbing and fixtures; under-flooring; and toilet and its components, and replaced everything as described below: After having a very professional, polite, and friendly visit with the owner of the company, Dan Tyler, we were so very impressed with him, his company values, and all the quality of materials he proposed to remodel our bathroom with, that we wanted to hire him on the spot!!! We needed a couple more estimates to ensure we were making the proper decision, and we got them from highly advertised companies, you can be sure. However, none of these other companies could compare with the totally perfect and professional presentation we received from Dan!!! Dan and two workers provided us with the most top-notched professional service from the time they started, until the work was finished!!! They are completely focused on every task; do NOT use cell phones or anything else that may distract them from their jobs; and are professional at all times!! They are very knowledgeable about every facet of remodeling, plumbing and fixtures, and do fantastic finishing work. They kept all areas of my home and garage (their staging work area) neat and clean whenever necessary. All plumbing fixtures and support areas were installed solidly and very nicely. Grab support bars are placed perfectly suiting my needs!! The BEAUTIFUL shower head and hand-held shower head are wonderful!!! They have the greatest water pressure and multiple water spray selections!! Our "ADA-Compliant" toilet is "top of the line" with water saving flushes; a seat and lid that lowers "very slowly" and a height that makes it much more safe and soft to be able to sit down more comfortably!!! My wife and I could not believe how much work they got done in only two days!! Dan, has been out here twice since completion, to ensure all areas of remodeling remain to perfection...inspecting every last inch of their work. We have been reminded that our bathroom has a lifetime warranty and that we will never be disappointed if anything EVER goes wrong!! We have been and always will be treated as "VIP Customers" for life!! Who couldnt be happy with that??

Janet Thieme

All-Star did a major remodel of our master bathroom, and they did a GREAT job. We were extremely impressed with the entire process, from our initial consultation with Dan, through the design and selection process, the demolition and renovation, to the final touches. All the All-Star employees that we worked with were professional, efficient, trustworthy, knowledgeable, hard-working, and did their particular jobs very well. Our project involved removing a wall; pulling out and replacing all the tile around a tub and in the shower, as well as counter tops; replacing all faucets, hardware, and lights; and installing a heated tile floor. Once the project was on the schedule and started, work progressed without any delays at all. All-Star coordinated all the necessary permits, inspections, and sub-contractors, and checked in with us every Friday to let us know what had been accomplished that week and what to expect during the week ahead. Our completed bathroom is beautiful. We love it and would highly recommend All-Star to anyone considering a bathroom or kitchen remodel. Kudos and a big THANK YOU to Dan, Patrick & Jose, Steve & Jason, Roberta, and all the team members at All-Star!

Andrea Sanada

We hired All-Star to install an egress window. Larry was our salesman, but my husband and I talked about how he didnt seem like a salesman; no pressure, just coached us on things to ask the other company we received a quote from to make sure we were comparing apples to apples. All Star was $100 more expensive than West Michigan Glass Block (WMGB), but they provide a 100% warranty against water leaks for the life of the egress window (WMGB does not provide a warranty). It was a no-brainer. Furthermore, our egress window was a little unique due to the grade, and they had 3 employees come and look at it to make sure they approached it properly. I appreciated the weekly Friday phone call from Roberta to keep us updated on where we were in the process. Each day the crew was there, they communicated with us on what they were doing and hoped to accomplish each day. We had someone come out upon job completion to inspect the finished job, and there was a little touch-up needed, and they didnt treat me like I was annoying, they said absolutely! They didnt provide us with the final bill until we were 100% satisfied. I was very impressed with All-Star and would HIGHLY recommend them!

Gerry Hice

They did shoddy work tarping my house - they tried tarping three different times and it leaked every time. Then billed my ins co $1800 for their poor work that didnt solve the problem. I finally fixed it myself! This was all happening while they were preparing a quote on fixing tree damage to my house. Gave Dan (All-stars owner) and David the insurance estimate but they spent three weeks negotiating with ins co. In meantime I had a quote from another contractor in a week. When I asked for their quote they said the ins co wasnt paying enough to do the job. When I told them I had a quote from another contractor Dan wanted me to sign a contract for whatever he could negotiate with ins co. Why would I sign a contract without any quote in it, especially when I had a competing quote in hand that was less than the ins quote? I dont believe they dealt with me or the insurance company honestly and their work was a keystone cops affair. Employ them at your own peril.

Matt / Shawna B

HORRIBLE CUSTOMER SERVICE!! GO WITH ANOTHER COMPANY!!!! We set an appointment up to have an estimate. We had our garage door open, both cars in the driveway and were watching the eclipse at out neighbors house. At the time he was supposed to be here we were in the front yard. The sales person showed up early rang out door bell, and left a card on the door and left. Never called us to see where we were. It was obvious we were home, with the garage wide open and the front door open. If you cannot take a minute and call to see where we are, you dont need to be in business . We called the sales person back and hr was rude and said he could not come back, and told us he didnt know when he could come back! HORRIBLE!! Businesses that provide good customer service should be in business

Tam Craven

All-Star Remodeling has work on many projects around our properties. The work has been done on time, complete and I could not have asked for a better outcome! Recently, we needed to complete some very small but complex work that could not been done except on a Saturday. All-Star Remodeling team made it happen! They work throughout the day and afternoon to complete the three different things that need to be done. I have worked with other companies and I can tell you that All-Star Remodeling is the first place I think of for any job big or small. Can not ask for a better place to have work for you! They listen and deliver what you want!

Theresa Tomilo

I have been using All Star Remodeling and Design for a few years now. I have been very happy with this company for all the projects I have had done. I have had all new windows put in through the house, painting, bathroom remodel, wood flooring so many many things. I wont use another company. Things were done in the time allotted and if we went over on a project everyone was upfront about why. We all have to realize that life happens and things dont always go as planned. I will be continuing to use this company for as long as projects come up.