Office Depot

29320 Plymouth Rd, Livonia, MI 48150, USA

Address:	29320 Plymouth Rd, Livonia, MI 48150, USA
Phone:	+1 734-261-4763
Site:	officedepot.com
Rating:	3
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–7PM

Location

Photos 100

Reviews 24

Bala Kondur

Ordered a Toshiba laptop for store pickup, I was assured that I could pick it up on the same day. At 4 PM I get an email (no even a courtesy phone call) that says something like "your order is short shipped", which is store speak for "they took your order,promised to deliver on the same but now do not do not have the item". I called the store and asked to speak to the manager, who turned out to be a very rude and brusque individual who did not even express regret leave alone an apology for the poor service. Very poor experience, avoid this store, scores rock bottom low on reliability and courtesy !

Monica Sheafer

I came in to get ink catrige for my printer, the associate was so helpful in identifying the right ink for my model. He kept on a big smile throughout and recommended the papers on sale.He saved me time wondering in the whole store looking for the right ink. I would definitely recommend anyone to this store for the the excellent customer services i received from this young black gentleman called Richard.He takes my 5 stars

Maria Judge

I called ahead to make sure they had the product I wanted, and the woman on the phone made sure to check the floor and offered to hold it for me without any prompting. Ive been on the phone or internet all day looking for this product and this was by far my best customer service experience today. Given the previous reviews, looks like this store is turning around.

True Blue

I visited this store an arrived late at closing time. But Courtney save the day for me by allowing me into the store to still buy the item I really needed! Thanks so much Courtney your the best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! p.s. Ink guy :)

Anonymous User

I finally got my refund for my laptop today thanks to the manager Roger B. he did everything that he could to make sure that I was taken care of. It took a while, but he was really helpful. I still recommend checking your box before leaving any store.

Steve Harris

Will be shut down in 1 year. At the time I went, the place had no heat working, 4 computer monitors to choose from, and they were out of white boards. Service was horrible as well. Place will never make it. It already looks like its half shut down.

C Bsw

This has to be by far the most unorganized Depot I have ever shopped. The staff knew nothing about products either. Once I asked about ink, bought it had to return, good thing I didnt open it! Thats not all but all I have time to post.

Zontise Springer

Crystal is the worst manager they have ever hired. I literally walked in to the store to hear her talking about me (I had called on the phone for copy and print). This store has TERRIBLE customer service.

Abigail Villarruel

Very bad customer service. They were short on people, but the two employees were talking among each other and gave no acknowledgement after seeing us. We were waiting for 10 minutes.

Corey Peterson

I love my desk that I bought here. Well worth the large sum I paid. The staff was very friendly and helpful. The manager gave me a good deal on the desk as well

Kevin Arel

Quick friendly service. Much better shopping experience than i had at office max in westland where no onesaid anything until 20 minutes later as i was leaving.

Samar Shareif

Excellent customer service by Suhair. She was very helpful made a big difference in our shopping experience.

Lisa Gets Real

Went in for office chairs and was assisted right away. They were very friendly and helped load our car.

Kevin M Wise

Good place for basic office supplies. These kinds of stores have seen better days though...

Liam Kelly

The copy center laminated my documents perfectly, and its a great store.

yamany shemman

Good customer service. Even I had to wait over 8 minutes for help.

Joseph Stecki

Have everything I need for my office, good prices for supplies