Address: | 20959 Hall Rd, Macomb, MI 48044, USA |
Phone: | +1 586-954-1234 |
Site: | mrmufflerautorepair.com |
Rating: | 4.8 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–3PM Closed |
SA
Saab Tuner
Ive been going to Mr. Muffler for a few years now. Their price and the quality of their service is what attracted me there. I return there anytime I need to get anything done. Their labor is fairly priced and the quality of their work exceeds the industrys standard. What I like about the shop is the personalized service you receive, their honesty and their high quality standards. They will tell you if they cant get a job done OR if they think someone else could do a better job. For a transmission issue on a previous car they sent me to Leonards Transmission in Roseville. That guy turned out to be the god of transmissions. Ive never went there for tires so I cant give a review on that. Truthfully, it is common sense to bring your car to a tire place for tires. Ive had them install new brakes, install a new fuel pump, put in new plugs and ignition coils. I will definitely have them install new struts and shocks that are due next year. Theyre doing a great job and Ive recommended them to my friends, 3 of which are now going there! My family is now exclusively going to Mr. Muffler. An added bonus: When I was looking to buy a new (used) car, Mr. Muffler inspected about 8-12 vehicles for me FOR FREE until I settled and bought my Saab. They didnt complain once, they were happy to help me pick the right car and Im very grateful for that. How many places do you know that would offer this type of service? They inspected a good 4-5 vehicles for my GF as well before a G6 came out clean and we purchased it. We havent had a single problem with both of our vehicles and we continue to bring both vehicles to Mr. Muffler for our services. These guys are very competent, I would trust them with any type of repair because if they cant do it, theyll know who can do it and theyll send you to the best!!! I wish I could give 10 stars!!!
MI
Mike Garvonic
I have been to Mr. Muffler multiple times. The majority of times I dealt with John and my experience was always very positive. I was fortunate enough a few weeks ago and I went in for my normal oil change and struck up a conversation with Jerry (who was the owner but I did not know at the time) I can tell what a special and caring person Jerry was. I can see this in all the people who work there. I trust Mr. Muffler with all my cars and I even had my son take one of his friends Megan Ford Escape there and I paid for that oil change to because she is such a great person. Anyway God Bless a honest company like this and all who work there. The funny thing is I created a review a few months ago and it must have been a different web site. So two reviews with a company like this is by far a good idea. Keep up the great customer service and thank you Mike Garvonic & family
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Gabrielle Green
A piece on my car broke on my lunch hour. Mr. Muffler was recommended to me by Gerber Glass and Collision after I had them look at it and determine it was safe to drive to repair. Dean and Tony were very friendly, took my car back and looked at it right away. More than the initial problem was discovered in the diagnostic phase, but when I explained to Dean that I didnt have the money to take care of all the repairs, he was very understanding. He prioritized the repairs for me on paper so I would know what needed taking care of first and called to have the part brought in so they could fix my stabilizer bar and make my car drive-able again. I was in and out in less than two hours and at a very reasonable price. I would definitely return in order to have those repairs or any others that I needed done. Great guys and great service!
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Nancy Milich
Hard to believe that my dealership as well as Bell Tire would recommend a customer go to another shop, but they did. We were referred to Kozaks Mr. Muffler. Phil was very professional and answered all of our questions upfront. Jeff is the welder that worked on our Jeep and let me tell you, he went out of his way to explain what or how our unique fix could be done. He offered his opinion "If it was my vehicle, I would do this"............ Very professional and we were more than pleased with the results! If you need any muffler or other auto repair work done, I highly recommend this group. And for an even bigger benefit, they have three locations. Van Dyke in Sterling Heights, this Hall Road Macomb location, and one in Warren. Thanks again Phil and Jeff, I cannot thank you enough!!! Matt and Nancy
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Lola Gordon
Went in for a quick estimate and to set an appointment to get the exhaust fixed on my daughters car shortly before they closed. They not only gave me an estimate but stayed and did the work and it was a reasonable price. All in all we were out of there in under an hour (broken tailpipe). Very nice people. Updated: At the time we had the tailpipe replaced the car was not loud but you could smell the exaust. With in a week and a half it was so loud I could hear it inside my house when my daughter started it. I had my husband take it to another muffler shop. The exauast pipes were worn out (rusted thru) from the engine to the catalytic converter. This place replaced them and the labor cost was $30 per hour cheaper than Mr. Muffler.
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sharan mullen
Such a great place to go whether its to get some serious work done on your muffler or just your oil changed, I highly recommend! (I go for everything) I am a medical student and new to the area, so it is so great to know that I am going somewhere that truly cares, is fair and not just trying to get my money! I go there and my boyfriend is there today and raving about how great it is, which is why I am finally making this post! Thank you so much Mr. Muffler!! We are loyal customers! P.S- John is amazing, takes to time to explain things and truly cares about his customers! It is really nice to be able to wait in a clean and friendly environment! Thanks again Mr. Muffler!!
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karen w
Update: I was contacted by owner and they fixed my radio and went out of their way to make things right. Also apologized for overcharging labor and worked with me on that. I will be returning. I have been very happy with this business until yesterday. They had to do some warranty work and charged me 50% more for labor than when I was there 2 yrs ago & $33. more than a competitors quote for the labor. He tried to tell me it wasnt covered until I produced the original receipt that stated the part had a lifetime warranty. Then when I left my radio doesnt work. I didnt go back. They would probably charge me to fix it. Not happy.
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Jennifer Spotts
We have been there a few times now and they are VERY honest and well priced. When I take my car in for an oil change I do NOT have them telling me 5 things that need to be replaced ASAP. I also had taken my tire for a patch at a tire store and they told me 3 I "needed" to get my shocks and struts replaced within the next month...that was around $900. I took it to Mr Muffler for an oil change and asked them to check out my shocks and struts and told me, according to the manual one of them needed to be replaced, but by looking at them they would definitely last quite a while longer. They definitely have our business now.