Address: | 209 US-41, Negaunee, MI 49866, USA |
Phone: | +1 906-475-9951 |
Site: | superiorautopartsandrepair.com |
Rating: | 2.4 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed |
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Steve Kane
I called superior auto parts because i needed 2 front fenders, a hood, and a bumper for my black car. They informed me they have all of these parts and that they are in the black and in grade A condition so i bought them over the phone so they didnt get away before i could make the 75 mile drive to go pick them up. When i showed up one fender was dented, the bumper was all scratched up and the hood was missing altogether. I told them my complaints and they said they would give me a blue hood instead and knock $50 off. I told them it will probably cost $250 to have that blue hood painted black, and that the hood should be free since they sold the one i already paid for. He told his secretary to give me all my money back and send me on my merry way empty handed. I asked him why he lied to me and didnt have the decency to tell me over the phone that my hood was missing when i called before i left to confirm my parts were ready. I hate being lied to and being treated like this. I would be very careful when dealing with them because theyll do everything they can to take advantage of you.
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Anthony Bankert
One of the worst experiences in car sales at this used car lot. Heres what happened. I called to test drive a white Ford Escape that was for sale. After test driving the car, we realized that it was making a noise. One of the salesmen, Bill, told us that he would get it fixed and we could come test drive it the next day and purchase the car if it checked out. So we went to the bank, took out a loan for the vechicle and called them back and they told us they sold it to one of their mechanics mother after saying they were fixing it for us to purchase. This place is a joke, they put them selves first over there customers. I am also very upset that a family member of an employee seems to have precedent over customers. They have very poor communication skills and wasted my time and gas. Communication skills are key to being success in a business and its just not here. Save your time by purchasing a vechicle from somewhere else.
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Eddie Rodriguez
TERRIBLE SERVICE. THERE MECHANICS MIGHT AS WELL BE HIGH SCHOOL KIDS . WE SOLD THEM 1 REBUILT ENGINE WE HAD TO REPLACE 3 TIMES AND ALL 3 TIMES THEY CLAIMED IT WAS BAD BUT YET WHEN WE RESOLD THE ENGINE THEY CLAIMED WAS BAD THE CUSTOMERS HAD NO ISSUES.....PLEASE GET YOUR STUFF TOGETHER. GET SOME REAL MECHANICS AND LEARN HOW TO FIX A DAMN CAR......DONT KNOW HOW YOU CAN STAY IN BUSINESS FOR SO LONG HAVING THE WORST MECHANICS THERE......IF YOU HAVE CLUNKERS THAKE THEM THERE TO GET FIXED IF YOU HAVE ANY FOREIGN CARS PLEASE TAKE THEM ELSE WHERE TO PEOPLE THAT KNOW HOW TO WORK ON FOREIGN EDDIE RODRIGUEZ AAP CEO
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Jon Connors
Brought my truck in for a bunch of work after winter took its toll. Superior had all the parts I needed and at a really good price. Labor prices are extremely good, as in the best in town. Also got a really nice warranty on the parts and labor. Staff was courteous and very knowledgeable. The work done on my truck was top notch and I have had absolutely zero problems. Would highly recommend and will do business there again.
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tom wagner
Awesome prices on used parts, the staff were really friendly. They let me browse around their yard and pick parts of vehicles, even assisted me, let me use a jump pack. We had a hiccup with a part I bought and they went to work right away to fix the problem. Im very satisfied.
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Ty Hutchinson
Hands down the cheapest labor prices around. Service is friendly, but not that fake "customer service" friendly you get from corporate chains. My only complaint is that my car smelled smoky after it was worked on, other than that, great service and great prices.
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John Fair
I needed a drive shaft for my truck and was looking for some used tires for another vehicle when I got there they said the u-joints are bad in the shaft and offered to put new ones in it I would recommend this business to any of my friends.
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Edward Steward
THEEEEEEEE WORSTTTTT SERVICE I HAVE EVER GOTTEN THESE PEOPLE HAD MY CAR FORRR 5 MONTHS AND I NEVER GOT IT FIXED!!!!!!!!! WASTED ALL THAT MONEY AND NEVER GOT MY CAR RUNNING !!! DO NOT WASTE YOUR TIME AND MONEY
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Earl Bevins
The used parts I have purchased from them have been good replacements and saved me money
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michael staley
Expensive as hell way to high prices and they know that thwy are the only ones around.
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Diane Kossow
Over prices rude help