AAMCO Transmissions & Total Car Care

Reviews 5

DW

Dwayne Moore

Theres no doubt that I went with this Transmission shop because it is closest to my daughters house, and they offered a line of credit. I never met the owner Danny, however, I have dealt with no one but Julio. My entire experience with Julio has been unpleasant. I absolutely dont trust him! From the time I brought in a used working transmission, that cost me $600 to put in & all of a sudden not work. Of course, Julio kept reminding me that theyre not responsible if it doesnt work. Of course, I have no way of knowing if it really didnt work! Cost me of $1700 to have the transmission rebuilt. Thats only because I told him that I was going to go to the Aamco shop in Cicero who did a diagnostic on my transmission, and offered to fix it for $1700 with a 24 month guarantee. My mistake being bothered by the distance of that shop. Julio claimed that the other shop was "corrupt" and told me "he was doing me a favor." He initially matched the offer, however, upon picking-up the car the cost went up another $400.00. He claimed that "there was a lot wrong with the transmission." I told him that I had already spent $600.00 plus I was expecting to spend another $1700, which meant that I am now spending over $2300 on the transmission. That I couldnt afford to spend $2700 on this car. He agreed to drop it down to $1700, but he dropped 18 months off of the warranty. So now I have a 6 month warranty, instead of a 24 month warranty! One week after driving the car, both I and my daughter noted that it wasnt running correctly. I took it back, he had one of his workers drive it They didnt see anything wrong with it. However, Julio took the opportunity to try sell me more time on the warranty. I told him "if you did such a great job of rebuilding the transmission, why are still trying to sell me an upgraded warranty." He reiterated that its for my protection. 9 days ago, I brought the car back because the transmission was really running bizarre, to the point that my daughter is terrified of driving the car, because she barely made it home from her job in Oak Brook. I was talked into leaving the car there (on 7/15/17), & that he would call me back on the following Monday. That the owner Danny was going to look at my car. Of course when Julio didnt call me on that following Monday, I found out that Danny didnt come to work that day. I asked that they supply me with a rental car because I have no idea when Im getting my car back. I also asked that Danny give me a call. To this day, I have never heard from him. Julio called me on Tuesday to inform that there was an issue with the transmission and that the warranty would cover it, & that my car would be ready on Friday or Monday. Well, its Monday evening, and I never heard from him. At this point, I am highly unhappy and unsatisfied with the service of this shop. I would never recommend this shop to anyone! I plan to forward this review to Aamco Corporate! I still dont have my car. Im outraged and disgusted!

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BE

Be Honest

Please be aware. NEVER take your vehicle to this location to be for repairs located at (12307 S Halsted St, Chicago, IL 60628). Rob who claims to be from Corporate hung up the phone in my face, just for asking questions that were very polite in nature. He lies often about the type of repairs that the vehicle initially needed. He NEVER keeps his word with providing consistent updates. I have to call literally everyday and have been over the last 67- days since my Vehicle has been in their possession for repairs. This is totally unexceptionable. How impolite of him and unprofessional can one be. Ive ask to speak to the owner named Adam several weeks ago and still have NOT received a return phone call. There is some funny business going on there and need media and lawful attention. Im waiting to here back from the Franchise Corporate office to determine next steps. Aamco is such a ripoff and very dishonest. A family member of mine took their vehicle to this location for transmission repairs. It cost my family member approximately $2800 for repairs. The car was returned to my family. And approximately 5-days later the cars was yet again back in the shop for transmission problems that was to be fix the first time. The vehicle has been back in the shop for over two-months without an ETA. The Meantime to repair is known. The manager has made NO attempts to rectify the problem. What a BIG inconvenience this has caused my family. I may also add that this location has changed Management like 2-3 times within in the 2-months. Please stay away. I wish we had read the consumer reports before conducting business with this location and franchise.

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TJ

TJ Presley

this is a very sketchy place and I advise everyone to stay away. I drove my car here to have a free inspection of the transmission because it always had a problem with shifting funny like the clutch was slipping. I parked my car out front and the worker took it for a a test drive and parked it inside the garage when he got back. we discussed some prices and he offered me a price to buy my car off of me. I declined and told him Id shop around and get back to him. as I got in to my car to leave I noticed my manual lock knob was broken which he didnt deny doing but never told me that he broke it. he offered to buy me a new one but never did. even more, I attempted to drive my car and it would not go forward, it would only go in reverse. why would my car suddenly not be able to drive after he looked it over? I had to get it towed from here and never went back! very very sketchy place. and the inspection was not free like they said

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JU

Julio Diaz

Rob is no longer working here. This message is directed to review "Be Honest" which was written 5 months ago.

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AN

ANTHONY S.

I had a great experience getting my car serviced here. The price was fair for the work that had to be done.

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