Simply Self Storage - Novi
| Address: | 24985 Haggerty Rd, Novi, MI 48375, USA |
| Phone: | +1 248-478-4555 |
| Site: | simplyss.com |
| Rating: | 5 |
| Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 10AM–2PM |
Location
Photos 1
Reviews 22
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Tamela Sullivan
I could not be present at my storage unit when movers arrived. Melissa, from the Novi, MI location went above and beyond to help me with this stressful, emotional transition of moving my stuff from MI to Indiana. She took before and after pictures for me without me even asking when they came to organize it and also when they came to pack and load my stuff a couple weeks after that. She kept in constant contact with me and really treated me like a family member or like it was her own belongings. I honestly dont know what I would have done without her. Their office staff is so accommodating and they really care about their customers. One day I was out there and did not realize I did not lock my unit properly when I left and they called me and said they were doing checks and noticed that my lock was not closed properly. Theyre very lucky to have Melissa. She really cares about peoples lives!!!
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Rich Byczek
Great service, staff (Amber) is so friendly and easy to work with. Also had a great deal for the seasonal/ vehicle-storage unit I needed. Very quick paperwork/ processing. Called ahead to confirm they had what I needed, got an immediate call back from Melissa to confirm they had the right size and door opening and made an appointment for me to come in(over the Chrustmas holiday weekend). Unit was clean, ready, door opened easily.
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Brittany Hanner
Amber and Melissa are absolutely the best! I love how friendly and helpful they were. They kade sure to keep everything spotless which made me confident that mybstuff would be safe there. They have perfect hours and I dont believe I could have found a better place to store my belongings even if I tried! Greatest customer service I have experienced in a long time! Id definitely recommend to anyone based on just that alone!
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Charles Saadiq
I had the pleasure of working with Amber who was very helpful, courtesy and made the reservation process hassle free. I was shopping around the area for a storage unit and Im glad I chose this location. I learned from the past to be cautious of the billing process of competitors but everything at this Simply Self Storage was straight forward and in print. Cant say enough great things about Amber...she rocks!
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Stanley Frank
5-Star service all the way. We are in transition between homes, and Amber and Melissa have made this transition much easier with their professionalism, efficiency and competence. The storage units were clean and ready. And the site is very secure and clean. Weve had an excellent experience and would definitely store our belongings here again. Highly recommended.
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Al Maestro
Amber and Melissa are absolutely great people with exceptional customer service skills. They went over and above my expectations when I noticed bees in the yard. They came out immediately and took care of the issue. Also, each visit has been pleasant and thats important to me. The hours are convenient and its a clean, safe for storage. Great place!
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Ryan Oursbourn
Best Experience Possible On move in I viewed 2 units and had the paperwork complete in 10 minutes. Billing was simple, straight forward and competitively priced. The facility is easy to access and a secure location. Moving out was easy as well. Out of the 4 to 5 storage unit experiences Ive had this was by FAR the best one.
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Nancy R
Great location easily accessed from anywhere; clean, secure spaces at the best prices around, very easy process, and Amber in the office is helpful, knowledgeable, and kind. We are very pleased with Simply Self Storage of Novi.
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Kyle Hamann
I Had to store some furniture for a few months while moving between houses, this facility is very clean, the staff is always helpful, highly recommend making this the place to store when needed.
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Nathan Bird
The people in the office have been prompt and very efficient when asking any questions.I am very thankful,they have all shown integrity,as well as accuracy.
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Alan Wilcox
Good place to store things. Friendly office staff. Great access hours. Clean. Good pricing. Would definitely recommend.
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Kristopher Blalock
Great value, great service, and attractive women working behind the counter. Cant beat that!
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Amanda Rohde
Great prices very clean facility and the employees are all very helpful and nice!
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Alicia Summa
There a great company friendly staff. Very clean place. You will be 100% happy
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Carl Howard
Great place.. Amber is an asset easy to work with. Recommend highly
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Lisa M
Nice management, very helpful, would highly recommend
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Austin McCann
Friendly and helpful staff. Clean and safe space!
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C T
clean, nice place to store my items for the winter
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Petey Pete!
They have great pricess and a very clean facility.
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Sam Rodgers
clean, friendly staff, safe location
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Aimee Swanson
Helpful staff, would recommend
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Brittney Hartley
Best price in town!