Rochester Hills Tire & Service

Address:	510 N Main St, Rochester, MI 48307, USA
Phone:	+1 248-651-3700
Site:	rochesterhillstire.com
Rating:	4.6
Working:	8AM–8PM 8AM–6PM 8AM–6PM 8AM–8PM 8AM–6PM 8AM–4PM Closed

Location

Photos 12

Reviews 11

Jim B

I have a 1997 Ford F350 dually 7.3 diesel. Ordered tires for it and went to have them put on and after I already left they called and told me that they received the wrong tires and cant do the job. So I scheduled a time a couple days later tonhave this done and I asked them if they could do my oil change and change my fuel filter at the same time since it was in the air and would save me 30mins of work this weekend. Keep in mind I supplied all the parts. I was told no problem. Oil change would cost 20/dollars and a few more for the fuel filter. Again keep in mind I already had all the parts. The fuel filter on this truck is literally on the top of the engine and its a matter of unscrewing the old one and screwing the new one on no loger than a 3 minute job. They charged me 50 dollars to do that 3 minute job, and they also charged me 25 dollars for the labor of the oil change. Needless to say I was mad about this and they will no longer receive my business and will not recommend them to anyone. Literally 50 dollars for a 3 minute job and they charged me 5 more dollars tham what I was told for my oil change. To top it all off they didnt give me back my extra 2quarts of new oil left over so there gos another 10 dollars wasted.

D. Jinerson

Would highly recommend. I have brought our cars in for a few years and they always impress me. Very trustworthy and do all they can to help save you money. We recently brought our Van in for an alignment and the mechanic named john communicated with my wife while I was out. He was extreamly curtiouse and explained things to her in great detail. She complained about minor issues like the doors sticking in the cold, and the rear wiper not making contact with the window. These were issues that the car was not brought in for that I planned to address. John took it apon himself to remedy these issues and did not charge us. I couldnt believe it. Im not saying they will or should give away service but in this instance he helped us out. The work that we brought the car in for was fully taken care of at a great price and in a timely manner. Again I can not say enough good about them. And if the owner happens to read this your whole staff is awesome but the way john went out of his way to help us this last time and the way he took time to explain things to my wife where she understood everything was just great, please give that guy a raise.

james Geister

I brought my truck here to have a tire patched and about a month later as I went to leave for work the same tire was flat. So I put the spare on and took the tire to a shop that i trust near my work on my lunch break. They determined it was leaking from the same spot rochester tire had repaired. He took the tire off the rim and showed me the hack job theyd done to the inside of my tire. They removed a 2"×2" square of rubber right down to the belt and just stuck a 1" round patch over the hole with no tire sealant at all. The guy explained to me that it was very unsafe and irresponsible to repair a tire like that. I called rochester tire to make a complaint and the guy who answered was rude and tried to make me feel like the idiot. I will never go back.

Don L

Have been going to this repair shop for about 4 years. Recently had them do the 100,000 preventative maintenance on a vehicle, including a wheel bearing. Fast forward about 6 months and there was a noise so I took the car to them to check it out....turned out to be the wheel bearing. This is where their exceptional customer service comes to light: John took the car from me and got me home, that afternoon I called to get a status on the vehicle and John told me that they stand behind their work and would be repairing it for free. No other song and dance to get more money from me, just We apologize and come get your car. They have my continuing business. Highly recommend these folks.

Anam Barakzai

Cant recommend this place enough. The front of my car was involved in a fender bender and so the bumper was detached and a plastic sheet from the bottom was hanging off such that driving on the highway when windy would make it sound pretty terrifying. Took my car in and they re-attached the plastic sheet and pushed the bumper back on for NO CHARGE! They told me I should, at some point, get the bumper re-attached (the clips were gone so it could come un-attached again) by taking the car to an actual Nissan shop as they would have the exact parts, which was also good to know. Overall, quick, friendly staff, and very reasonable (didnt charge me anything!) Would definitely come here again.

Joseph Wardie

Rochester Hills Tire and Service is the best! We have been taking our vehicles there since 2008 and have been 100% satisfied every time. You will find them to be very courteous and knowledgeable and you will always get great, fast service at a very, very fair price. We take our vehicles there for just about everything: tires, brakes, shocks, struts, engine service and every type of mechanical problem. I highly recommend Rochester Hills Tire and Service!

Tom Masson

These guys are an institution in Rochester! They do great work, stand behind their repairs, offer very competitive pricing, and always put the customer first. Finding a great place to take your car is like finding a great doctor or day care. Once youve found one, you never feel uncomfortable again. You wont be disappointed. Id give them 10 stars if i could!

Charles Krasner

REALLY DISSAPOINTING! Its 10:30pm. We drove 30 miles to pick my car up after hours and the battery is dead! Thanks for replacing the belt. How about next time you make sure the car is operational before calling to say its ready for pick up! Its been a very long day and now my wife and I must wait an hour for AAA. At least I know THEY ARE DEPENDABLE.

Sadie Stiegler

I had a major break issue back in 2012, brought my car here and was extremely impressed with the service. Ive been coming ever since and even referred my parents. Today I came in after a 12 hour shift at the hospital and was in and out in 30 minutes with a good price on a new tire. You have my business for as long as Im in Michigan!

Rachel Mercier

I love Rochester Tire!! John and everyone there does a great job!! We brought out car in on Monday night and they had it all ready for us Tuesday afternoon. We do not live close to Rochester but will drive here for great service. If you every need tires or some work done they do a great job!!

Brian Lenhardt

Never have actually been to this shop but still would rate it a five star. I had a chance to meet the owner and talk about an A+ character. If your in the area and need a tire or your vehicle worked on stop by Rochester Tire. This company will hand down take care of any your needs.