Address: | 51290 Van Dyke, Shelby Charter Township, MI 48316, USA |
Phone: | +1 586-731-1034 |
Site: | shelbytravel.com |
Rating: | 2.7 |
Working: | 9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–5:30PM 10AM–2PM Closed |
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Anonymous User
NIGHTMARE! I used Shelby Travel to book several girls for spring break this year. This agency totally dropped the ball and did NOTHING to fix it! When the girls went to check into their flight, that was booked one year in advance, they did not have seats and the flight had been overbooked by 20 people. They blamed it all on the airlines and not the fact that they had not followed through to make sure seats were assigned. It wasnt their child flying and although their were some parents traveling along with them, these 17-18 year old girls were completely hung out to dry. I caution ANYONE using this agency to think twice... I have NEVER been treated with such disrespect and lack of concern for my daughters safety. Why use Shelby Travel when at least if you do it yourself you know it will be done right.
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jason vela
My fiance and I just booked a trip to Mexico, and doniella helped us out. She took her time and answered all of our questions and was very patient. We will book our next trip through them. Great customer service! Jason
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peter davis
Expensive and unnecessary, helpful but who needs it with the internet.