Manara Travel Agency

5725 Schaefer Rd, Dearborn, MI 48126, USA

Address:	5725 Schaefer Rd, Dearborn, MI 48126, USA
Phone:	+1 313-945-9553
Site:	manaratravel.com
Rating:	4
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 11AM–3PM Closed

Location

Photos 1

Reviews 13

R Ha

The worst customer service ever!! Spare yourself the mental exhaustion and the hundreds of phone calls youll be placing, no one will ever answer the phone especially after they receive your payment. Lesson learned next time Im paying more and going with the always reliable dar-el-Salam. My family is leaving today and they havent even received their passports yet and dont even have an updated itinerary. Ive left multiple messages for Maher the owner and none of my phone calls have been returned. On top of it all there is an incredibly rude employee Rami, who told me I need to be quiet while he talks first. Ive also requested that the passports be sent to two different homes seeing as two families were traveling and Rami said they arent going to pay to ship two packages!! So after paying $10k we somehow cant pay for a $10 package, unreal. Never again

Shrook Saleh

Horrible experience both times I went! First time they booked me and my kids double bookings and that caused me to almost miss my flight and when I called them to tell them they need to sort it out the worker tells me of you got a good price for you infant????? What does the price of my infants ticket have to do with your mistake??? Second time I missed my flight because I wasnt able to board. My sons passport had a month until it expires and I specifically asked the lady when booking if that would be a problem and she said it would not , I get to the airport and they wouldnt let me go through and she had the courtesy to say "oh I never said that I dont remember "! Bottom line is I am never ever dealing with them.

syed yasir

One of the worst travel agency for hajj. What ever they gonna tell you in USA not gonna happened in hajj. Spoil the whole trip. Provided third class hotel which was promised at least 4star in USA. 5 people in one room. Ac was not working they trying to cut every corner once you sign in and in their trap. So US citizen pay little more some other place do not signing with them.dirty bathroom ac was not working and we paid a lot which all to to meher pocket and we are suffering. Third class services

kassem ali

Official agent of the royal Jordanian air line, offers nice vacation packages, sells plane tickets , great staff willing to help you as soon as you walk in , five agents on duty all the time , very helpful people

Abbas AbdulMajeed

Best travel agency ever known to me. The owner Maher is very pleasant, patient and way to work with. I can say that about all the employees there as well. You feel always welcome and at ease with all the staff.

Ammar Katabi

I have used Manara Travel many times over the years. They are very reliable, excellent customer service, and very courteous. I would highly recommend them.

Edmond Chammas

Excellent service. Friendly and knowledgeable staff. We have used their service in the past, and we will continue to do so. Good job.

love westland

THESE ARE GREEDY PEOPLE. THESE PEOPLE DONT CARE ABOUT ANYONE BUT THEMSELEVES AND THERE MONEY.

Liu Esstuo

Always friendly staff and prices matching online if not less.

Mike Majzoub

Theyre very bad for hajj

Ammar Issam

nice customers service

sam h

the best good jop