Auto Lock Specialists

230 Colrain St SW, Wyoming, MI 49548, USA

Address:	230 Colrain St SW, Wyoming, MI 49548, USA
Phone:	+1 616-466-7691
Site:	grandrapids-locksmith.com
Rating:	4.7
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed

Location

Photos 12

Reviews 10

Nikki Wessley

I contacted this company out of desperation - my phone battery was low, AAA gave me their number only, and I was stranded without the keys to my car. I called and the service provider told me the cost would be $300 and it would take 1.5 hours for him to arrive. 1.5 hours later I contacted him to make certain he wasnt lost, and he told me it would be an additional 1.5 hours before he arrived. He also said hed have the key ready when he arrived so we could leave quickly, and he did not. I should note that the specialist who arrived was very friendly and polite to me and he also had battery cables to jump my car. I think his customer service is the only good experience I had with this company. The most frustrating thing about this, is the cost of the key. I didnt get a receipt - so I could get a refund from AAA - and the specialist said he would email me the receipt. I did not receive this receive this receipt until after 17 days, 6 phone calls, and 10 text messages reminding them to send it. - I did later receive a very apologetic text from the specialist saying he had been on vacation and thought it was taken care of. Again, thats nice, but it doesnt change the frustration I felt while trying to reach out. When I received the receipt, I noticed that I was charged $175.00 for the "Service Call," 0.49 for the "Kia ST Key Blank," $10.00 for the "Code Income," and $114.48 for the "Labor Transponder Key" Looks to me like I not only had to wait 3 hours for him to arrive and 30 minutes for him to make the key, but I was also ridiculously overcharged. If you can avoid using this company, Id advise you do so.

Mj R

Jeff just left my house actually. Lost my only set of keys while shoveling the snow last night and went into panic. After calling around at different places and getting different quotes ranging from $150-175, jeff beat them all with a quote of $145. I was sold. He was friendly from the time we were on the phone this morning, till the time he left my house just now. He explained the process to me (as this has never happened to me before) & got me a new key made in less than 15min or so. Im so thankful for him! Thanks Jeff!

Crisi Dykstra

They were great! We were getting our Toyota 4 Runner prepped for our big family trip to Yellowstone when we realized we dont have a spare key. Our trucks ignition key has a chip in it and the dealers price for a second key was outrageous. AutoLock came to our location and programmed a new ignition key on the spot. Now we have a spare key should murphy follow us to Yellowstone! I highly recommend them.

Rissa Kelly

I lost the key to my Jeep Grand Cherokee. I called the dealership and they quoted me a ridiculous price and I would have paid a towing fee. My husband found a card for Auto Lock Specialist. They were at my house within the hour and made keys. I was really shocked that the price was so reasonable also!! Highly recommend!

bonniegeen

My only set of keys was in the surf of Lake Michigan and I was stranded 45 minutes from home. Called Jeff, he rearranged his schedule and drove an hour to make 2 keys and a fob and get me on my way... at a very fair price! I recommend him to anyone. Quick, professional and courteous.

Sam Pokorney

Excellent service!! I called Jeff and he was able to work with my availability and get me the keys I wanted fast! I will definitely call Jeff again if I lose a key, much quicker than going to the dealer and a much fairer price. Highly recommended!

Shelly Goff

I lost my keys in the river, and after a week of calling other places......I made connection with Jeff and they went right out to my vehicle and made the key to it and I was able to go pick it up. The customers service was great. Thank you.

Sutton Andrews

Jeff came out on short notice in the bitter cold. He was very friendly a made me a pair of keys super quickly at a fair price. I would highly recommend his services as he was fast, polite, and got the job done.

Ashley W

Very polite and helpful call when he left Grand Rapids and arrived in Holland about 25 min later took him 20 min to have 2 keys done and all for good price.

Jacob Sweeney

I work at a dealership and jeff provides top notch service! highly recommend!!