A-1 Locksmith Service
| Address: | 1935 Willard Ave SE, Grand Rapids, MI 49507, USA |
| Phone: | +1 616-633-9114 |
| Site: | a1-locksmith-service.com |
| Rating: | 4.9 |
| Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
Location
Photos 1
Reviews 12
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Timothy Hirschberg
The locksmith (Desmond) was at our new house to change out all of the locks within twenty minutes from the time I called A-1 this Saturday. From the very beginning the front doors deadbolt proved to be FAR more challenging than either of us had anticipated, but he kept plugging away at it and was able to have it changed out along with the four other locks on the house. He admitted to never seeing a deadbolt quite like the one that proved so challenging, but in the end he did an excellent job finding a solution--even if it meant calling for locksmith "backup" at 5:30 on a Saturday afternoon. Toward the end I was a bit concerned that the deadbolt troubles would have significantly raised the final bill, but I was happily surprised at the reasonable charge at the end. Desmond was a great guy to work with, and I would gladly recommend him and A-1 to anyone.
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Kristie Self
I have been very impressed with A-1. Twice I have needed to hire a locksmith to change locks because of area break-ins. The first time was in the evening. I didnt have much hope of finding anyone that could come out quickly, or that would even be open after 5:00. A few phone calls confirmed this. Finally, I came across the number for A-1. I called and not only were they open, but they were able to come out that night and install the new locks. They were very friendly and professional, the work was done well, and I was very pleased. The second time I called A-1 was on a weekend and was also for a lock change. My experience was just as good as the first time. They were open, they were able to come out right away, and they were very professional. I would hire them again without hesitation.
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Josh Brand
I have never experienced such terrible customer service. The companys business card stated 24/7 lock out services. I locked my keys in the car in Grand Rapids and they stated no one could service me because they were only servicing downtown. I then asked if she could refer another place and she asked if I went on Google with an attitude. I told her no, they were the first service I called. She then asked if I googled a service she named and once again I told her I had not been on Google. Her attitude was horrible and I will never use this service again and neither will anyone I recommend a lock service to in Grand Rapids.
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Todd Freeman
Last fall, I walked away from my table at a bar for about 15 minutes, and returned to find my car keys missing. The bartender explained hed found them- but had already given them away to some drunkard! After a day or two of calling back the bar and other businesses in the area to no avail, I called around and learned A-1 would be able to make a new key on the spot. They arrived, as promised within 30 min of my initial call, and about 30 min after that had fabricated a new key for my vehicle. The price was very reasonable for their immediate turnaround, if youre ever in a similar bind call that A-1 !
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Trevor H.
These guys are magnificent!! First, they came out on a Saturday night at 9:30 and what was to be a short, quick fix turned out to be quite a long ordeal but they stayed, fixed everything and were extremely pleasant. But it gets better... he ended up having to take off the exterior door handle and file down the key all while their radiator in their car blew. I will most certainly use them in the future for lockout service again!! Im also going to use them to get my locks replaced in the near future. Quick transaction as well. Very great, polite, professional, good people!!
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Cam Lewis
I managed to lock the only key to the padlock on our film crews grip truck the last day of a three week shoot. It was an hour and a half until call time and i had already ruined a pair of bolt cutters and exhausted the rest if my knowledge of locks (none) to no avail. I was at my wits end and called another locksmith first. They couldnt get to me for another 3 hours. My second call was to A1 Locksmiths. Technicians were at my location within 30 minutes of me calling. They were quick, courteous, and professional and were able to save my padlock
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Aric DeGroot
After calling 4 other locksmith services in Grand Rapids on a sunday morning locked out of my running car and hearing multiple excuses about why my car was "most likely" un-lockable, I contacted A-1. They had no excuses for me and when I mentioned what the other companies had brought up, they simply stated that they could at least try. Within 15 minutes they arrived at my location and in under 5 minutes had me driving. To say they performed fantastically would be an understatement. Highly recommended!! Thanks Desmond and Pat!
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Crystal Bravo
My car key unfortunately will not open my car, so when I locked my car on accident 30 min before work I was stressed out. I called around to other locksmiths, one place said theyd be here in 8 hrs or so, at that point I would just have to call off of work! A-1 popped up in google so I called they answered promptly and took care of me. Desmond made it out to my house in 20 min and it took him 30 sec to open my car. Very professional and nice, I will always use and recommend A-1 as the best locksmith in town! Thanks Desmond!
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John Payne
I seriously could not be any happier about my experience with this business today, I was already having a day where anything that could go wrong, did go wrong and then I locked my keys in my car. I was told I would be waiting about 20 minutes or so, but I swear she was there faster than that. When she arrived she was practically a super hero in my eyes because she popped my car open like it was nothing. Thank you so much for helping me out today! Fast, friendly service doesnt even begin to describe it.
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Codi Rettig
A-1 was the third "24 hour" locksmith I called, and the only one who answered on a Sunday. They were very fast and helpful. Pat took down my information and explained to me what would have to be done to replace my lost key. When Desmond, the locksmith, got there the snow was so bad that he had to park nearly two blocks away. Even after walking through the snow he was super pleasant, and fixed my problem really quickly. I would definitely recommend A-1 for anyones lock and key problems.
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Wendy Vriesman
Really appreciated the prompt service and friendly staff from the start. I called last night to try and find someone to help my family and I get back into our home after locking ourselves out. Oops. They had someone out within an hour. Desmond was very knowledgable and friendly and had us in our home with in 15 minutes. Very grateful for his prompt service, especially during the cold weather last night. My family of 4 thanks you!
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Jake Moore
Returned to my apartment only to find I had lost my keys somewhere throughout the night. Called A-1 and Desmond arrived within 20 minutes of calling to help! He was professional and not scared of my "attack dog" I had waiting inside. He also has a good sense of humor to lighten the mood. Amazing service at a decent price for help when we desperately needed it. Highly recommended and ask for Desmond! Thank you for your help!