North Star Auto Body

Address:	2136 108th Ln NE, Blaine, MN 55449, USA
Phone:	+1 763-432-7537
Site:	northstar-autobody.com
Rating:	4.4
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–12PM Closed

Location

Photos 13

Reviews 11

Joseph Gaynor

I brought my vehicle to Northstar Autobody for a damaged door and paint work with an insurance claim. I had already sought an estimate on other paint work for the same vehicle, yet circumstances warranted additional work. Quality of realignment of the door was "fair" (on a scale of unacceptable to perfection). Alignmen is "off" but the door does shut. The personnel who addressed the door, did not fill or paint any of the dents or damage on the actual inside of the door, nor the door jamb. Quality of paint is "poor" (on a scale of Walmart spray paint to factory finish). Its very clear that no trim was removed during painting, over spray can be seen around all areas painted. Masking lines are easy to find across the vehicle. Considerable orange peel in the finish, considering the rest of the vehicle is glass smooth. Sanding / polishing only completed on the large surfaces of the body panels which were painted, corners are rough on the touch. Hairs and eyelashes are trapped between the paint and clear coat layers. Extreme over spray left on the rest of the vehicle (really, a $3.99 drop cloth could have prevented this). Bonus: My freshly shampooed and steam cleaned tan carpeted floor mats are trashed with black dirt or shop residue. My vehicle was painstakingly detailed just prior to being brought to Northstar, as I was preparing to sell it. Now, its nearly in worse condition than when they received it. I have honestly witnessed Maaco do higher quality work and for about 1/8th of the price. Im extremely disappointed as a customer who was seeking a reputable shop for my vehicle as well as many projects in the very near future. I will be contacting my insurance company about finding a solution to correcting the poor quality work completed on my vehicle.

Britni Kobeska

I recently brought my Explorer into NorthStar AutoBody for the first time and was blown away by the quality and service provided by Darren and his team at NorthStar. I brought my vehicle in to get the hood repainted, Darren provided a quote over the phone and keep in contact throughout the week as to the progress of my vehicle. My vehicle was done on time and I was charged exactly what he quoted. Darren and his crew went above and beyond the expectations I had when I first took my vehicle in. They made sure the job was done correctly, then also took extra steps in corrosion control to ensure the life of the hood would withstand the life of the vehicle. Usually I am skeptical of most auto body shops because everytime I get the bill its usually doubled. Not the case with NorthStar AutoBody, I even got pictures emailed to me explaining exactly what they were doing to correct the problem. I still cant believe Darren and his team made it such a pleasant and stress free experience. I would definitely recommend them to anyone and will be coming back next time for sure!! -Britni K. Blaine, MN

Louie Wyman

Excellent service! I got in a car accident with my Subaru and first brought it to Gales at the urging of my insurance company to get the assessment, they were upfront and told me that they were backed up, so my insurance sent me to another shop who sat on the repair for a week and a half before I got irritated with the wait and picked it up. I then brought it to my trusted local mechanic to get the signals working. They didnt even want to work on the signals as they told me that it would be cheaper to fix them after the damage was repaired, and they referred me to North Star. Not only was North Star way cheaper than the initial quote from my insurer (I got to pocket a little bit of money,) but they also provided a free loaner and kept communication open even though the repair took a little bit longer than expected. Given the damage on the car, I couldnt expect any better service than Darren and Jeremy provided. I dont hope to need their services again any time soon, but in the event that I do, I will be coming back.

Travis Van Slooten

Darren and his crew did a fantastic job fixing my back bumper. It had some deep scratches and scrapes. It looks factory new now and my car was only "out of commission" for one full day (dropped my car off on a Wednesday night and was able to pick it up Friday afternoon). They were also the most affordable auto body shop in town. I got bids from a couple other places and Darrens price came in far less than anyone else. I was actually surprised how affordable his bid was. And while I didnt need one, this shop provides FREE car loaners. The other body shops I talked to charged for their car loaners. I cant recommend North Star Auto Body enough. Im having them do some work on my other vehicle as well.

Nancy K

Terrible! The quality of their work is awful Ive brought my car here twice to be fixed and both times they only fixed part of the problem the first time I thought it was an anomaly which required me to bring the car back a second time to be properly fixed. The second time i asked for a partial refund so I could use the money to go elsewhere to properly get my car fixed. I sent an email to Darren and called him several times but received no response. They have a habit of not fixing the cars correctly the fist time. If u want to get your car Autobody fixed correctly the first time, Dont go here. Unless u have time to waste. They claim they will fix it until your satisfied. Not true!!!

Nicole Rodgerson

I heard about North Star Auto Body via Facebook and decided to give them a call when my engine died. I had gotten a quote from Exxon Mobile for the cost of a full engine replacement for $3100 and I was being blamed for the engine failure due to no oil change (this was never the case). Well thats when i decided to call North Star Auto Body. Darren explained what happened to the engine how he could fix it and gave me a loaner car in the mean time. North Star saved me $700+ to repair my engine..full engine replacement I should say. Extremely pleased with the customer service, honesty, and the work. My Malibu sounds like new every time I turn her on! LOVE IT!!!!!

Karen Lamb

What a great experience. I had a bad car accident and within an hour North Star had a rental car waiting when I arrived and handled the entire claim with my insurance (or the person that hit me insurance). I would highly recommend them and have referred many friends to Darren and his shop. Keep up the great work! Karen Lamb

Lisa Birchfield

Great job repairing the hail damage and broken mirror my car had after the recent storms. Dropped my car off on Tuesday and it was ready for me to pick up on Thursday. Thanks for making this process painless and easy.

Rebecca Foley

Darren and his employees did an excellent job of fixing my bumper. Its like the car is brand new again. I highly recommend them for any of your cars auto body or mechanical needs.

Alex Behrens

Darren and the crew did an excellent job fixing a dent and repairing a scratch in my new truck. Awesome body shop! They even detailed the inside for free!

Brandon Crowley

Darren did a great job repainting the left side of my vehicle. Looks like brand new and the price was fair! I would highly recommend North Star Auto Body