Maaco Collision Repair & Auto Painting

6244 Cedar Ave S, Richfield, MN 55423, USA

Address:	6244 Cedar Ave S, Richfield, MN 55423, USA
Phone:	+1 612-254-6397
Site:	maaco.com
Rating:	3.7
Working:	7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM Closed Closed

Location

Photos 19

Reviews 6

Justin Vrooman

Uh Oh - I went to Maaco! It started off on the right foot, then took a turn for the worst. Went in for some rust repair underneath the windshield in order to install new as well as some touch up due to rust on the hood and tailgate of SUV. Once completed (the first time) there were fingerprints in the paint. Told them about it and they fixed it quickly (so they thought). Went back to pick up a second time. Get home and go over the work completed, missed paint at the tailgate (which is still missing), chips in paint on hood (said they couldnt get it right because of the exiting paint). I bring it back for a third time, they ended up ordering a new hood a couple weeks later and replacing, finally got the hood right. Third time is a charm! They also touched up paint around windshield due to fingerprints and finally got that right. Throughout the process, i was less than impressed, communication was horrible. I was always calling to get updates when they said they would call me by such and such a time. It was always dark when getting my car (lead me to believe that they may have done this on purpose to hide something or sub-par work that they do). By this time, Mark didnt want to deal with me and passed it off to the receptionist. To add to it, they had taken some parts off the tailgate in order to paint, I specifically told them to re-install twice, and still didnt happen. I ended up doing that myself. To boot, i need to get the exterior detailed to buff out scratches due obviously zipper and/or button wear when leaning up on the car when getting repairs done. Go figure, I bring in for paint touch up, i come out with having to do more. Partially my fault for not stopping payment when I first picked up the vehicle until the work was done, and done right. The first and last time I will go to this shop. Might do for your rental companies or taxi cab companies low dollar value and high volume, but not an owner that cares about their car. Stay Away.

Matthew Kaiser

I had brought my car in there because I have backed into a wall with it all the paint on the bumper was cracked I told them I really want a perfect job and I was up front with them about it when I got the car back I could see crack marks where they were painted over but in the glare you could still tell it was cracked underneath the new paint so I bring the car back to them and told them I not too happy about work done and I would like the spots that are unfinished finished mark the owner mark at macco on east lake street was very inpresonable about it said I was being very picky about it and he thought I was blaming his imployees for the work wich was not the case I was not mad in the beging but after him saying that and his attitude about it I started to get frustrated with the situation and told him this is brand new car expensive car and I wanted a perfect job right from the beginning That way I told them up fornt what I wanted done mark did not like what I had to say about it and told me he was just about to tell me to leave the property I would not trust bring your car here work is poor and they wont stand behind with out giving you gref about it please if you love your car like I do and want a good job done I would stay away from this place

Yvette Massey

I worked with Mark, owner of this location and the service, communication and timeline was OUTSTANDING! I took my car due to someone hit me and Mark worked with me, he was very detailed on what would be done to my car and also communicated when my car would be ready. GREAT customer service and my whip is on point and beautiful. I highly recommend Maaco Collision in Richfield, MN! Job well done and a very satisfied customer!!!

Anonymous User

Had some questions about repairing some damage. During the estimate staff gave me an honest breakdown of what the options were and the costs associated. Staff was very open and frank about the repair as we discussed options. The work completed was excellent and exactly what I was looking for at a price that was what I was expecting. Will bring my car back for additional repairs if necessary "fingers crossed"

Charles West

Unbelievable, excellent! I had never been too, nor used a Maaco. I knew from the minute I started talking to Mark by his professionalism and the way he listened I would be in good hands. I took an older Mercedes classic to them and they went over the entire car and did a thorough, outstanding job at an unbelievable price. Highly, HIGHLY recommend!

Allen Petersen

Mark is the man. Great shop