Address: | 520 Coon Rapids Blvd NW, Coon Rapids, MN 55433, USA |
Phone: | +1 763-786-7033 |
Site: | heritageautobody.net |
Rating: | 4.5 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed |
PA
Pangmao Harris
Wish I could give negative stars! This place has given us the run around three times. If you didnt want to do the work just say you dont! First it was we are booked solid till August. Bring it in the beginning of August and well be able to get it done. Brought it in just like they said and it was another story about the dentless repair guy taking vacation. Mike told me to bring it in Monday after labor day. This time I called instead of wasting my time driving all the way there. The lady who answered gave me another story about there was no loaner car available because whoever put it into their system, probably more accurate to say lack of system, didnt put that in. Well guess what lady, IT WAS YOU! Ill be calling State Farm to recommend removing you from their preferred body shop, as you have poor customer service and cant get your appointments in order to save your life.
RO
Robert Hodge
I stopped in to have some minor work done on my classic gto. The owner said it was gonna be about a week job, which was the average time on the other estimates, so I proceeded with them because of their great rep. After three weeks now I have heard four different excuses why its not complete. After stopping by this morning i was reassured it would finally be done by 5pm. At four thirty I got a call saying the car would not be done because now the fuel line was leaking.???????? I just had the entire fuel system serviced at High Tech Motors lest than three weeks prior and less than eight hours of drive time. They are the most unprofessional body shop I have had the misfortune of dealing with. I strongly recommend going anywhere else to have your work done. Truly an absolutely Failure!!!!! on all levels
SA
Sarah Lee
Took my SUV in to get some substantial hail damage repaired. Was initially told they could get the job done in two weeks. Had to continue to call to get an update on the progress. Ended up being a four week job. Positive was I got a rental car although one morning it didnt start. It ended up the delay on my car was due to a wrong match on the paint color. The mistake was an additional $500 for the insurance company to soak up. I finally have my car back but now there is an electrical issue inside the car... The air doesnt work and the radio doesnt show on the display panel. Wont go back.
TR
Troy Thompson
We have referred many clients to Heritage Auto Body and have had great success. Mike Knoll and his team guarantee their repairs for life which brings out clients great peace of mind. On top of that, Heritage offers free loaner cars for those getting their vehicles repaired; talk about a nice perk. I would recommend anybody in need of auto body work to give Heritage Auto Body a call. - Troy Thompson (Pinnacle Insurance Agency of Minnesota)
DE
Denise Sodergren
I just had my vehicle repaired here - was very pleased with the professionalism and thoroughness of the job. I was pleasantly surprised to have my entire inside completely clean when I picked it up! I dealt with the owner, Mike, and he was very nice and supportive. The rental car was not bad. Very pleased with the work and would recommend to anyone.
RO
Robb Reynolds
These guys are the best in the business. Very friendly from start to finish.First class work.There are no short cuts taken.Free loaner cars are available. The workers really care about your car.When the work is done ,the car is washed and detailed.If you are looking for the best body shop in the twin cities ,this is the place to go.
KA
katie wood
We brought our suburban to Heritage Auto Body to repair rust damage. The repair work and the paint were flawless. The staff at Heritage Auto Body were outstanding. They kept us informed throughout the entire process. We would highly recommend taking your vehicle to Heritage.
AN
Andy Neubeck
These people at heritage auto body take excellent care of your automobiles and have free rental cars. Cant even tell that my car front end was smashed in. Paint matched perfectly. Couldnt be more satisfied. Will recommend to others. Thank u Heritage auto body staff.
JU
Judy Pierce
When I was involved in a couple of accidents I went to Heritage; and would give then 10 stars if I could. Connie, Mike, Ron and the entire service crew are THE best when you need auto body work, or any auto work! Connies is knowledgeable and always good for a chat.
CA
Caitlin Haglund
I got some hail damage repaired as well as a dent in my front fender fixed. They were a third of the price of other places, I got a free loaner, they picked up my car, and it was done in no time. Great experience!
ME
Metallica Fan
I brought my 05 Ford Explorer to Heritage and I am 100% satisfied with their work. My truck was returned to pre accident condition with no evidence of it being damaged. True pros.good job Heritage!
BR
Bruce Petersen
Heritage worked on my PT Cruiser and did a good job. They gave me a loaner which got me around while they completed the repairs.
SA
Samantha Scott
BEST PLACE! They are so nice & quickly got me in to fix my car! Also HUGE plus free lender cars while your car is being repaired!
CO
Connie LaValley Office Manager
Please let me know who posted the negative review. We would like to address your concerns. Thanks
TY
Tyler Kruckman
Very friendly and everyone is helpful