Great Clips

405 Burnsville Pkwy, Burnsville, MN 55337, USA

Address:	405 Burnsville Pkwy, Burnsville, MN 55337, USA
Phone:	+1 952-894-4141
Site:	greatclips.com
Rating:	3.4
Working:	8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–6PM 9AM–5PM

Location

Photos 2

Reviews 19

Anonymous User

Wow. We took our school age child there before pictures and the stylist, Theresa, did a fine job and made us want to return. When we took him back, they insisted that MIRTHA had cut his hair the last time so against our judgement we let Mirtha handle it. The kid has a pretty simple straight haircut, nothing stylized, just some hair holding down a good personality. Hes also not fidgety or difficult in anyway - this is according to every stylist weve used before who has complimented how easy he is to deal with. Then comes Mirtha… She managed to make his personality into that of a kid who looks like he cuts his own hair. She left the sides uneven, there was variance in the thickness throughout the hair, clumps of hair were abound, and the lines all around werent straight. One side, had a pointy sideburn, the other had a much shorter squared off one, and it was lopsided. We didnt notice this because Mirtha covered it up by using styling product to conceal the issues, creating a tussled look. After combing it out at home, we noticed the issue and returned to the shop. Mirtha immediately acknowledged the issue and stated that she had problems because the hair was wet. (????) First of all, if cutting wet hair falls outside her skill level, then why didnt she dry it first? How is wet hair a problem? Secondly, and this seems major: his hair was completely dry when we brought him in - so if it was wet, that was because she made it wet. Most of all, Im 36 years old and have always been led to believe that cutting wet (damp) hair is easier for straight hair, accounting for it appearing slightly shorter when dry - not totally uneven and looking like it was cut by a drunken rodeo clown riding a unicycle while reciting all of Warren Beattys lines from Shampoo in pig latin. The shop issued a refund, but good ole Martha took quite a bit of hassle to return the small perfunctory tip we left. Unreal. The fact that she was fully aware that she screwed the kids hair up, attempted to cover it up, then tried to blame water when called out on what amounts to a lack of skill in cutting hair that is completely straight… I cant say that all the stylists there are as bad as Mirtha, because Theresa was fine, but if Mirthas your stylist, Id run. We are not picky at all in regards to hairstyle (while my wife does use a expensive salon, I cut my own hair and dont expect my son to look perfectly primmed) -- We cannot believe that a person would send a kid out looking like they did, much less knowing they had screwed up. Thats not a quality you would expect from someone whos working to provide services to the public. Its really a bummer for us, because we previously had his hair cut at the salon my wife uses and its pricey. I dont cut his hair myself, because unlike Mirtha, I wouldnt be at all okay with messing it up. Ive only ever cut my own hair and not someone elses. I can say with confidence, however, that I could have done a better job than Mirtha, but I also think my kid couldnt have done much worse himself. We are just unhappy that were left turning our back on this place because the price was decent, but apparently too good to be true if someone like Mirtha makes it past the interview process.

Jordan Heinz

I basically have the easiest haircut a stylist could dream of -- a buzzcut with a small fade. They always mess it up when I notice 2 days later. It seems like theres different stylists there everytime -- must be a high turnover rate. I always leave them a $2 tip hoping it will get better.. Nope. My days of Great Clips coupons are coming to an end -- will be moving to a barber shop.

Skip Schaeffer

Always tidy. Love this place. Ive been going to this particular store for my haircuts for nearly 20 years. The stylists are always very friendly and skilled at what they do. Love the ability to check in from the app on my phone, so I dont have to wait so long when I arrive. They take competitors coupons. Easily accessible from 35W or Burnsville Parkway.

benjamintri

Caveat: Im a guy. I want a decent haircut that does not take long, and is not expensive. This fills the bill. You may even be fortunate to arrive during one of their sales, where cuts are as cheap as $7.99 (normally $14). They are always friendly, and I always "check-in" online before I go so I dont have to wait once I get there.

kyle SCHWAN

Great price. My last haircut was fantastic because my stylist (an older Hispanic woman) understood the "closed eyes" thing means youre not there for a chat. I wish the stylist next to us understood that! To me, haircuts are supposed to be relaxing. On top of that, my stylist did a fade that was amazing!

Joseph Ridenour

Fast and easy service. I strongly recommend that you make an appointment online though because this place seemed to become crowded rather spontaneously. In addition, the prices are very competitive compared to other Barbershops. Lastly, there is not much seating in the waiting area (around 7 or 8 chairs).

John anonymous

They wont take phone opts.but if ur rich enough and have a computer phone and download there app so they get points and take the longer route on the computer you can make opt this is not fair to people that dont have computer phone or computer at home.

Aaron Guetter

We have always come to this location since we moved to Burnsville. They have been wonderful with our older son who gets easily overwhelmed. We see an improvement at every haircut with our son. Thanks to all the stylists!

Mike Reishus

Dee did a fantastic job! I brought my son to get his hair fixed after a terrible haircut. Dee knew just what to do to fix it and send him out the door smiling.

Joshua Barrett

I used to go here often, but I got a really botched haircut from someone that I couldnt communicate with clearly. Now I dont go here anymore

jeffrey olson

Friendly stylists. Every time I stop in for a hair cut they always give a thorough consultation of exactly what I want for my cut.

Danny Huff

Bring my mother to this one as she insists on a particular lady to cut her hair. Staff is very patient and haircuts are quick.

The Wanderer

Garbage. What sort of place doesnt accept appointments or call ahead? Im supposed to go online? Poor business decisions.

Jeremy Morris

Friendly, fast, efficient. Dont expect much. You get what you pay for. Not great with "fades."

Sarah Smith

I was satisfied with the service, and the haircut. I will definitely go back.