Great Clips

19172 Freeport St, Elk River, MN 55330, USA

Address:	19172 Freeport St, Elk River, MN 55330, USA
Phone:	+1 763-441-3468
Site:	greatclips.com
Rating:	3.1
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 8AM–5PM 10AM–5PM

Location

Photos 23

Reviews 9

Erika Bitzan

Checked in online - 32 minute estimated wait. Arrived and waited 40 minutes. Asked for an update on time and was quoted another 13 minutes to accommodate 2ppl ahead of us. So much for the convenience of the check in app. 32 minutes was now more like an hour. We ended up without service as 53 minutes did not work for us due to other commitments. Had the check in app been accurate we would not have wasted our time checking in or driving there. When we asked to cancel our place in line we were informed there was "nothing they could do". Poor Customer Service experience.

alisyd l

I took my daughter here on Monday. Worst experience ever. The lady was lazy and rude. She didnt take the time to wet through and comb out my daughters hair. When I said something she was a bit rude and acted like age knew what she was doing. The haircut was horrendous. If your to old and lazy to do your job then find another one. I could of cut her hair better and had to actually fix the spots she missed combing out properly. I am disgusted and she should be fired. If you cant do biracial curly hair...go home and retire hag.

lacking roses

I walked in knowing exactly what I wanted, the wait was no problem but the fact that when i told the lady what I wanted to do with my hair. (mind you that ive gotten a hair cut like how I wanted it multiple times before so it wasnt risky.) She agreed but started to do something completely different from how I asked. Ive tried to tell her nicely how I would like it and she wouldnt listen at all. My hair was left not finished and I had walked out crying. My dad did a better job at fixing it and hes an amateur.

Sanji Nelson

Went to Great clips to try to do a walk in, the lady that was their was already doing a hair cut and said did you go on the app to check in. This was my first time here and i didnt know about the app and i never knew i had to check in. When the lady told me this she was very rude about it. So the service sucked and im never going here again.

Leilani Stoltzman

Great stylists! They works amazing with my kiddo with special needs and Sensory processing disorder

GODSMACK SLAYER

Ive always gotten great service here, definitely recommend this place.

Max Enevoldsen

The staff is friendly.

Nicole Anderson

Very friendly staff.

Brian Fallon

Horrible!!!