Address: | 40 County Hwy 10, Minneapolis, MN 55448, USA |
Phone: | +1 612-836-5117 |
Site: | cabinetstogo.com |
Rating: | 2.6 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed |
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Jody Evenson
Ordered cabinets for our bathroom. The vanity arrived broken. No problem...they sent it back for replacement. It took 2 weeks. Cabinet was constructed with warped plywood...something we noticed at home. In fact, on deeper inspection, all cabinets were built with poor construction. The doors were missing their soft-close components. We would have better off buying Target or Walmart furniture! Took pictures and requested a return of the entire structure. The refund was granted (minus the restocking fee of $200). The return policy fails to mentions that they still get to charge you even if their cabinet quality is sub par. They refused to return 3 callback requests. They get an F for customer service, poor communication, and unclear return policy. Spend your money somewhere else. Any discounts are not worth your hassle.
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Jill Swanson
I would never recommend Cabinets to Go to anyone. No offense to the staff, but none of them really know whats going on in their store. I called their store many times with questions regarding our bill, and they told us they would call us back after looking into it, and no one ever called us back. Never. I would recommend anyone who is looking to buy nice quality, custom cabinets to just go to your local hand crafted cabinet shop. You might pay a little extra money for them, but your cabinets will definitely look way better and the quality will be much nicer.
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Eric Carlson
Was told they had good customer service, I really didnt find it. Ordered cabinets that i was told would come in 3 weeks. 5 weeks later no cabinets. Worse then that, no one knows when they will get to me. Was told they would be in on a Tuesday and then tomorrow and they were not delivered. Is there any communication from the distribution centers to the store? Nope! Any call backs from the store saying hey they didnt show up? Nope. We did all the calling. Seriously I cancelled my order after 3 weeks of the runaround. Stay away unless you are in no hurry.
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Jen L
Loved my experience. The store is always busy as they have good product. All of my pieces delivered at-once. Their suggested installer was an amazing licensed contractor who went above and beyond. Got my kitchen and bar area ordered and assembled in under a month. Had one change out from a 33" to a 30" but Don happened to have an extra in the store so it didnt delay. Would suggest Cabinets 2 Go to anyone wanting high quality at a good price. Don was a huge help and helped me design. Did way better than I would have myself.
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Tracey Videen
HORRIBLE SERVICE! Took MONTHS to get cabinets, when promised in 3 weeks, Held up completion of our home by over 7 weeks, WHILE WE ENDED UP HOMELESS! One item was missing from shipment, took WEEKS to get reordered and shipped. Defective & missing parts: four months later, they are STILL "on order". No compensation for these issues. They just dont care, and cannot be bothered with any issues. Go to Ikea, better quality, better service, and you get your items that day!
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Jill Appel
Lots of options for cabinets, coordinating shelves, and even paint to match to allow us to color coordinate with the cabinet color in other parts of our basement. Salespeople are easy to work with and knowledgeable. Cabinets have to be assembled, unlike some bigger stores, but they are good quality for a significantly lower price. We will continue to work with them on future cabinet needs.
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Bernice Lock
Blaine store is hard to deal with. Never call you back. Do not order hardware as they do not place the order until you pickup your cabinets. This was not explained to me when I bought the cabinets. Trying for over a month to get an answer on when I will get reimbursed for something that did not ship.
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Naomi Haskins
I got a beautiful bathroom vanity for an amazing price. It is higher quality than the ones Ive seen at Home Depot, Lowes or Menards for a lower sticker price! I was so excited to find this after considering having one custom made and experiencing that sticker shock. I will be back!
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Margo Roth
Had a great experience with Cabinets to Go. My kitchen looks great and the price was affordable. I am definitely recommending this company to anyone looking for an new kitchen. My next project will be a new bathroom vanity, and Cabinets to Go will without a doubt be my supplier.
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Warren Dillon
I am not happy that we asked them to ship all the cabinets together and they DIDNT! Which cost us more out of our pocket for a contractor. We did save money.. But we could of SAVED MORE if they would of listen to us. Wont be using them for the bathroom now!
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David Johnson
Cabinet are only OK, may not be worth the money. Horrible customer service. More like no customer service.