NAC Mechanical & Electrical Services

Reviews 3

AM

Amy Rosenthal

AWFUL. This group has been an outrageous disappointment from the jump. Working with them on the build-out of our store was undoubtedly the most frustrating part of our entire build-out experience, as they were impossible to track down and communicate with. Every customer service issue we have had has been equally disappointing -- nothing has ever been resolved. Most recently we called them out to assess a minor leaking problem we were experiencing -- they charged us nearly $600 to do NOTHING but "guess" as to what the problem was. They were in the store about an hour, but they bill on travel time to your location so we were actually charged 2.5 hours of their time. When I asked our customer rep to discuss, I received a snarky email response informing me that the "GPS doesnt lie" and thats how they bill. So whether they stop for gas or a break on the way -- the next customer will be billed for it. Not a customer friendly organization to work with.

JE

Jeff Jensen

Craig has ALWAYS been professional and knowledgeable. He knows what he is doing and only does was is required. We get things fixed fast and honest!!

JA

Jaime Alexander Ramos

Jamie

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