Address: | 604 High Grove Rd, Grandview, MO 64030, USA |
Phone: | +1 816-761-0469 |
Site: | fulghumautocare.com |
Rating: | 5 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–12PM Closed |
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Justin Garrett
Took my 1994 GMC Sonoma here because of recommendation made by great uncle. Had them replace ignition and work on steering column. I had been taking all five of my GM vehicles to McCarthy Chevrolet in Lees Summit but since my grandmother jointly owns my truck she didnt want to pay half of the dealers price with me and thought we should give them a chance. Anywho, they didnt do to bad on the ignition but the shifter was "fixed" and is really sloppy. Dealership said it was worn out but the owner of this joint said otherwise and just adjusted it or whatever. They also damaged other parts of my truck or didnt reinstall properly such as the parking brake lever doesnt spring back in like it should. When I addressed the owner about this he said he didnt know if they broke it or not but would be happy to give me an estimate on getting it fixed. I dont have time for these games and I havent been back. My grandmother even complained about how hard it is to tell what gear its in the other day. I told her you get what you pay for. This repair was done about a year ago and weve put roughly 3,000 miles on the truck since then. Not being a daily driver and only used for work. Probably an ok place for brakes and lube jobs but the dealership is generally comparable on pricing with maintenance items versus repair. Ive been taking all five of my GM vehicles to McCarthy Chevrolet in Lees Summit and still highly recommend them for their quality of work on GM vehicles. Also, I would like to add that I changed my review to one star after reading the owners response to this. The truck was given back to me like this. I have better things to do then drive back and forth back and forth because they have no quality control and on top of this. They damaged something that worked just fine before I took it to them and wouldnt own up to it as stated above. Taking it back for warranty work could possibly result in more broken things on my vehicle that they will not own up to which I will not allow. In the past, McCarthy Chevrolet has made mistakes and damaged stuff on one of my vehicles one time. Not only did they own up to it but did everything they needed to do to make me a satisfied customer including giving me free stuff. Im not going to say this place is any less then typical for a mom and pop shop. I just know when I need repair work done to any of my vehicles which I do not have the knowledge or skills to do. I need a place that is trained and knowledgeable about my vehicle and thats when the dealership comes into place. Ive said it before and Ill say it again. I highly highly highly recommend you take any GM vehicle that you own to McCarthy Chevrolet in Lees Summit versus this place.
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Liz
Fantastic service!!! My car started wobbling the last few days so I called this morning and they had me come straight in. The guys were so nice and friendly while I waited to get it checked out. They determined my tire had gone bad (they explained it better than that, a belt broke or something) and my back tire was looking pretty bad too. They showed me exactly what they were talking about (I could see the huge bulge in the tire after they got it lifted) and didnt try to sell me on anything other than exactly what I came in for. I feel like I got a really great deal on two new (nice, Pirelli) tires, considering Ive spent a lot more at other places. They even gave me a ride home so I didnt have to walk around Grandview for hours on end while I waited. I highly recommend Fulghums for your car repair needs. I was recommended to them by a friend and Im so glad I listened instead of going to a chain auto shop. Honest, affordable, dependable and friendly, what else can a gal ask for?!
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Sherri Perkins
Don, the owner is very knowledgeable. The price is reasonable and matches the estimate. The turn around is quick and guaranteed. Would definitely recommend. Just off 6th and Main in Grandview, Mo
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Gustav Jameson
Got a spark plugs change and wires changed. Later went back to have the alternator replaced. Good guys, fair on prices. Will go to them again.
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Debra Ebright
Our favorite neighborhood mechanic - very straight shooters - no drama ! Just what I want from a mechanic !!
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Donna Berringer
Always honest. Gives options and always easy to talk to. So glad I found Fulghums.
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Nicolas Bedney
=) I appreciate the help, attention and service I get at Fulghums.