Address: | 7048 Wornall Rd, Kansas City, MO 64113, USA |
Phone: | +1 816-523-2434 |
Site: | wornallautomotive.com |
Rating: | 4.2 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed |
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H HELLER
I had an occasion to meet the service coordinator of Wornall Automotive and in a conversation talked to him about issues I had identified with my car. Ryan was very knowledgable and made recommendations for other repairs that could be made as preventative measures at the same time the known issues were being addressed. I have had all the repairs completed and have had my car back in my possession for just over a week. I could not be happier with the results I have received or the services I was provided. Each step of the process from estimates to ordering parts to drop off and pick up of my car was handled professionally and in a timely manner that accomodated my complicated schedule. So, thanks to Ryan, and Mark and everyone who helped me solve all the problems I had and saved me money in the future with effective preventative recommendations! I would strongly recommend Wornall Auto and I will definitely take my car for any future needs back to Wornall Auto. It is true the cost is higher than some other shops, but i agree with another testimonial; You get what you pay for!
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Myron Eason
This place is dispicable. As a Mechanical Engineer, I quickly recognized that this place was attempting to rip me off by performing unneeded work. They refused to do the work that I requested. Because the car was towed here by AAA, I had no recourse except to pay a tow truck to TOW my vehicle to a reputable establishment. It was worth effort and $90, because I saved over $700 by doing so. This doesnt include over $1400 of additional work that they attempted to convince my 19 year old college student daughter as being needed. I cannot over emphasize my caution to folks in Kansas City about this place. If you are foolish enough to take your car to this place. I fully expect the folks there to dispute and tout their awards and other misleading info..... I can speak from experience. Youd be wise to pay a tow truck to take it somewhere else, to a reputable repair shop like I did. If only I had known before I had my car towed here.... well now you know. - Your Welcome!!!
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V Brown
I have been going to Wornall Automotive for years and could not be happier! When you are extremely busy and work long hours like I do, having car issues can be your worst nightmare. Thankfully, Wornall Automotive makes these inevitable problems a whole lot easier to deal with. Every time I visit the shop, Im greeted with a friendly smile and treated with respect. They always give me the honest facts about what my car does and doesnt need and, most importantly, I am confident that I can always trust Wornall Automotive to do an honest job for a very competitive price. Finding a shop you can trust can be so difficult. It is so nice to never worry about whether or not I am being taken advantage of. Ive recommended this shop time and time again to friends and family alike and will continue to do so! Thanks, Mark and Ryan, for always keeping my car safe and cared for!
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NANCY NEWMAN
They are just awesome at auto repair. I never really used to think much about the difference between auto repair shops. Then, after a recommendation from a friend, I came here to get my tires replaced and an oil change. The difference was noticeable immediately. They recomended me aligning my vehicle because I had a slight pull to the right. I barely noticed before because I keep my hands on the wheel for the most part, but afterwards it was driving straighter then ever. And I was driving much smoother on the new tires, they really did a good job finding the perfect tires for my car. The best part about it all was their service, though! The gentlemen at the front counter really know what theyre talking about and tell me exactly what I need, what is upcoming, and what can wait until later. Not to mention they explain it so I can understand the problem.
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Anonymous User
this shop is simply a bunch of clowns run by a thief . . . the young punk clowns dont know much and misdiagnosed my vehicle trying to facilitate business for work that didnt need to be done . . . my mechanic knows this operation, and just shook his head . . . they do a song and dance about thier inspections - and thats where they make most of thier money from the unsuspecting and the foolish . . . they act as if you are an idiot, and that instead of telling what is wrong they insist on running a bunch of unnecassary and very expensive testing . . . the clowns are rude, interuptive and act as if they have some sort of secret . . . but let me tell you, the secret is that they are a bunch of clowns run by a thief . . . dont waste your time with this clown show - they will just rip you off !!!
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Megan Teeuwen
Wornall Automotive is probably the best shop Ive ever received service from. The staff is wonderful - friendly, honest, and more than helpful! Ive only gone in there twice for my car, but unless Im doing the work myself, I will always choose to take my car to them. They replaced my fuel pump with a respectable price. They kept me updated while they were holding my car at the shop every day. The shuttle service is very appreciated! It was nice being able to drop my car off before work and then get a ride from the shop. My second trip was for my fuel gauge; it had stopped working. Thanks to the wonderful warranty from replacing the fuel pump, I was able to get that fixed up for free! :D Thank you so much, again! I will always choose this shop over any other in Kansas City.
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Anonymous User
If I have to give a rating for this business I would only give it 1 star 0 if I can. I called to find the price for Kerosene, I was told $5.15 a gallon. I said I would like $15.00 worth. The guy said 3 gallons I said OK thinking it would be about the same. When I went to pay I was charged $16.50 I protested and complained but to no satisfaction. This is not that much money but I have a problem when I ask for $15 worth and I am charged $16.50. I had a problem similar to this experience before with this station. I learned my lesson. I will not be doing business with this shop again.The worker that pumped the fuel said he did not know the price had changed. I would suggest not doing with this company.
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Natasha Kiel
Ive been coming to Wornall Automotive for two years now. Mark specifically, has been my hero. As a college student, I dont have a great budget, but I know my fair share about cars. Yes, they are a little expensive, but they get the job done right. Mark calls before any new maintenance to discuss cost and if it can be put off safely in regards to my budget. I have a used car, so theres almost always at least one "suprise" maintenance item, but they make sure I get what has to be done done, as efficiently as possible, and make sure I know a timeframe to get the rest done. They are not pushy, not arrogant, and very respected not only in Waldo but around Kansas City.
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Anonymous User
I moved here for school a few years ago and Wornall Automotive was highly recommended by my neighbors. They have done a great job of keeping my little car going. If my car ever needs anything they give me recommendations of safety issues I need to address right away and maintenance issues that can be put off until I can afford it. Whenever I have checked their prices with other shops they have always been right in the ball park. There staff is always friendly and extremely knowledgeable! I recommend wornall automotive to anyone who wants excellent vehicle repairs at reasonable prices!!