Firestone Auto Care

1182 Elizabeth St, Liberty, MO 64068, USA

Address:	1182 Elizabeth St, Liberty, MO 64068, USA
Phone:	+1 816-368-2649
Site:	firestonecompleteautocare.com
Rating:	4.1
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 8AM–5PM

Location

Photos 9

Reviews 24

Chris Schmeling

you could go here. it looks ok. Firestone has been around for a long time, so they must be pretty good right. well they might be......if your made of money. all i needed was new plugs and wires. a tune up. O Reillys gave me an estimate on the parts, and for both the spark plugs and the wires, it was about 34 dollars. i go to Firestone to get an estimate of what it would cost to get spark plugs and wires installed. the dude gave me a 10 minute spiel on how careful he was gonna be, and how he was definitely gonna be sure to find out exactly what the problem was. blah blah blah. when i finally got my estimate for how much it would cost for my tune up not 100 dollars not 200 dollars not 300 dollars not 400 dollars not 500 dollars ... 586 dollars.... for a tune up.... A TUNE UP.... its basically thievery

Stacy Caraway

Went the last week of July for my car inspection. They knew I was under time constraint, thats why they told me I needed 2 new windshield wipers. Well, my husband changes the wipers on my car every winter and again every spring. Told them I would have him look at them. Oh, thats fine, but youll have to come back in to get the inspection signed off. Its $25 for 2 new wipers. Needless to say, I didnt have time to come back in, and they were counting on it. So I had to pay $10 each for 2 wipers and $5 for the labor. I WON"T GO BACK!! I dont believe I needed new wipers, they just wanted to make more money off just a car inspection. On top of it all, when I pulled in I had trouble finding a parking spot and one OF THEIR EMPLOYEES drove around me in the lot and pulled into the only spot! REALLY!!!??

Jerry Mael

They tried to keep 200.00 worth of used tires. How can I give them any stars? They were told 2x to put the old, nice tires (see pic) in the back of car (when I made the appointment and at time of service). They did not. They kept them AND charged me for disposal They also gave me no itemized estimate of the work needed. I did get my Bridgestone Touranza tires back and the disposal fee refunded. I listened to their BS excuses as they had blown it from the top down but the hourly tire tech was trying to say he blew it. Actually, LIBERTY FIRESTONE blew it. Will not be back. Try the Truman FS Store downtown (at least they act like they really need and appreciate your business).

Sarah Sacks

I recently moved to the area and needed to find a decent place for oil changes and such that doesnt cost an arm and a leg. Not only was I able to schedule an appointment online but there was a deal that made it a fairly good price. On top of that, the service people were beyond friendly and brought to my attention issues that would need repairs. I also have to say this: while I was there, they had a rather demanding and borderline disrespectful customer. The service team was nothing but polite and as helpful as possible, regardless of what he threw at them. I have worked in customer service before and I applaud them for their integrity and handling of that situation.

Bowen Duffy

I would encourage anyone to go here for automotive services. They have a comfortable waiting room. We found them via Google reviews and are glad we did. I have been here several times since relocating to the area. I have found them extremely courteous. They dont stack unnecessary services on you when you come in. They are there to get you going again. Scheduling was extremely easy. The young lady that manages this place has a great team in place and puts the customer first. Im glad to support them and spread good word on their business. 5-Stars.

James Chestnut

The store name says Firestone complete auto care. Called to check how much to replace a heater core and was told the mechanic doesnt work on those. If your mechanic is not smart enough to replace a heater core then either you need to replace your mechanic or you need to replace your sign. I am not sure what complete auto care means to them but complete auto care to me means I can fix all aspects of a vehicle. Guess this isnt the case.

Greg Cummins

Had tires installed here on 2 different vehicles in the last 3 months. Alignment on one, check on the other as well. Made appointment, ordered my tires on line, had them delivered. Went smooth as silk. Done on time and in the time promised. Cant attest to the rest of their mechanical work, but awesome for the above.

Kyle Davis

I have used Firestone for state inspections, diagnostics, brake jobs, oil changes, and tire replacements. Every time they have been fast, efficient, and overall a great experience. I feel like I can trust the sales advisers and the technicians when it comes to pricing and recommendations on my vehicles.

Jason Bland

Ive taken both of my cars here for inspections and I was out the door in under 30 minutes. When I inquired about tires and mentioned I used to get a good deal at a Firestone when I lived in STL they said they would match the same price, no problem.

Barbara Martin

They have always been very good to me and have done a great job on my car. Compared to other places their prices are very reasonable. The Liberty Firestone crew has always gone above and beyond for me.

Jeremy Finn

Matched and beat tires prices from tire track. Fast! Honest. Will let you know other issues on car. Dont recommend their wiper blades though..

Gilbert Barth

Ive been here twice and both times the staff have treated me with the most Respect and they have even worked on the prices to help me also .

Donald Gerlock

Great service and very friendly. Even knowing that you have to wait. They made me feel comfortable while I waited

Ashley Gunter

Super busy all the time. They do decent work but not for their price nor their availability.

Brad Blackwell

Place is always fair and honest. I wouldnt go anywhere else. Best price around on tires.

Derek Shain

They have a wonderful staff who are will to answer any questions you may have