CPR Cell Phone Repair Manchester

14059 Manchester Rd, Manchester, MO 63011, USA

Address:	14059 Manchester Rd, Manchester, MO 63011, USA
Phone:	+1 636-220-9311
Site:	cellphonerepair.com
Rating:	4
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–5PM Closed

Location

Photos 2

Reviews 14

Brittney Oker

Please DO NOT waste your time or money visiting this fraudulent business!! Took my Samsung s6 Active in to get fixed and first of all they tell me they cant the right color of my phone screen in. I have a white phone and they said I would have a grey screen. We told them we would think about it and then came back the next day to proceed with getting the phone screen (even though it was the wrong color). However, when we went in they had no problems getting the right color of my screen. Funny how that works right? Well 250 dollars later I had my screen. Just a few days after getting my phone fixed I literally PICKED UP my phone and my finger pushed right through the glass like it was wet paper. ARE YOU SERIOUS? Unless I suddenly have magic super strength this should not have happened. I went into the store IMMEDIATELY after it happened and I was very nice and I politely told them that I wanted it replaced for no cost because this was not my fault. This is obviously a defect on the manufacturers end OR it wasnt installed properly. The gentleman did not want to help me at all and said there was nothing they could do. NOTHING! So I left the store and returned shortly after with my fiance who is better with dealing with this kind of stuff. He politely asked for the manager and we were told he was on vacation. We did finally get him on the phone only to be told there was nothing they could do for us and that it was not their fault in any way. They did NOTHING AT ALL TO TRY AND CONTACT THE MANUFACTURER BECAUSE THIS SCREEN OBVIOUSLY HAS DEFECT OR LOOK AT THE PHONE TO SEE IF IT WAS INSTALLED INCORRECTLY. THEY WERE COMPLETELY UNWILLING TO EVEN ATTEMPT TO HELP US IN ANY WAY. THE SERVICE IS APPALLING!! A company that sells a service has an obligation to provide quality service for its consumers. Ergo, I am left with a broken phone and 250$ down the drain and no hope of getting my phone fixed.The people at this business are beyond rude, not willing to help you AT ALL, and obviously low service quality. DO NOT GO TO THIS COMPANY!!

Crazy Frog

Very disappointed. I called CPR about the cost of repairing my Xbox Ones optical drive, and asked if I could get a better price, something closer to the cost of sending it in to the Microsoft repair center. Was very happy with the quote we agreed upon. Still not as good, if I could have waited for Microsoft to repair it, but since I didnt have to mail it in very acceptable. They kept my device for 3 days then called me to inform me they had made a mistake and needed to charge me more. But since it was their mistake they would still do it for less than the advertised price. I asked since it was their mistake and I have already committed to 3 days would they be a little more generous and come down $5. Again since it was THEIR MISTAKE. They not so kindly in my opinion (more like impatiently) said, "No we would rather refund the $45 you have paid so far." What can I say? I thought I had done my research, seemed like a good group. But if they are unwilling to live up to their own mistakes, and a price agreed upon when the equipment was dropped off… I wonder what the warranty is really worth? Buyer beware and give the guys less than a mile down the street (UBreakIFix) a chance. They will beat any competitors price by $5.

Jim Carter

CPR had my LG G4 screen in stock and fixed it quickly and without issue. As my mobile phone is my primary business phone, I appreciated the quick and quality work they preformed at the Manchester site. Ive been referring people there since my visit. Jim Carter, CPA

Corey Peterson

Not a good experience at all. My iPhone has had a noticeable gap since my girlfriend picked it up from CPR for me. The price was fine, but they werent very helpful over the phone. Next time I have a broken phone, Im going to try somewhere more respectable.

Nathan woolen

Walked in and dropped off the phone with cracked surface. Grabbed lunch and my phone was ready less than 30 mins later as advertised and stated by the staff. Looks great like it is a new phone again.

Victoria Vazquez

Brian L. tried everything he could and more to fix my phone. He was super-nice and respectful. They earner my biz for life, and I have recommended them several times.

Don Bass

Problem diagnosed and repaired within an hour! Price was reasonable and staff was very friendly and helpful. I highly recommend CPR for repairs and accessories!

Sharifa Bari

Very friendly service. I have been here twice in the last couple of years. For the quality of their service and their products, you cannot beat their prices!!

Sam Huff

Brought my S7 here to get a cracked rear camera lens replaced. They responded to emails quickly and got me in that day and repaired it within a hour.

Jackson Straulin

Had my screen and battery fixed here within about an hour each. Very friendly workers and a great warranty with their products.

Danny Miller

Workers are very friendly, up front, and service was excellent and fast. 10/10 far better than foxpaw.

Erin Weichelt

Quick friendly service, beautiful store with lots of accessories.

Karl Dorris

Did a great job. At a fair price Thanks

Larry Abdur-Rahim Saafir

Great support and service. Thanks