Address: | 3424 S National, Springfield, MO 65807, USA |
Phone: | +1 417-888-4488 |
Site: | adelmantravel.com |
Rating: | 1.8 |
AL
Alexandra Narbaez
I was told the shuttle would be waiting for me on arrival at the airport but when I went to the company they had no reservation. They also forgot my name on the reservation for the hotel so after 30 hours of traveling I was waiting in the lobby of the hotel for another hour and a half at midnight while they tried to figure out and find my reservation even with the paperwork the travel agent said to bring. Then on the way back from my vacation i find out that my next flight is at an entirely different airport which I wasnt told about and had to pay $30 for a bus to take me an hour and a half to a different airport to get on my next flight.
KO
Kortni Faxon
I am VERY displeased with my experience with this company. The lady that I booked my hooneymoon with was Wilma and she did not disclose all the information to me causing some huge issues!! When asked to speak to her supervisor she transfered me to a voicemail with no expectation that the sup was not available. The vacation manager that I worked with was not helpful or friendly at all. I would NOT recomment this company to anyone, they have completely ruined the entire experience for us
RI
Richard Hyde
Had to call 3 times to get 1 email and that email was not what i asked for. You need to start listening to potential customers. Travel agents must make a killing in spfld mo because i am a paying customer that will travel in november but because of their attitude or lack of listening skills Im going to end up booking on line!
KA
Karensphone Ageless
I will NEVER walk into this agency again! They will not even try to accommodate your wants but only want to show you what they want to put together. I travel a lot and when I plan a trip, money is not my major concern...
DO
Donald Rogers
Great group of agents. Geri is my travel agent and she is awesome.