University Travel Services

1421 S Washington Ave, Minneapolis, MN 55454, USA

Address:	1421 S Washington Ave, Minneapolis, MN 55454, USA
Phone:	+1 612-339-9278
Site:	univtravel.com
Rating:	3.2
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 11

Reviews 16

Ashley lauren

WORST TRAVEL AGENCY EVER. NEVER BOOK WITH THEM. THEY DO NOT DO THEIR RESEARCH. THEY DID MULTIPLE "ILLEGAL BOOKINGS" WE MISSED EVERY FLIGHT EXCEPT THE FIRST ONE. THEY DID NOT GIVE US ENOUGH LAYOVER TIME. WE HAD TWO 55 minute layovers. HAD TO PAY FOR HOTEL AND NEW TICKETS. When we arrived in Rome we had a 55 minute layover and there were two huge security checkpoints so we of course missed the connecting flight to JFK. We take a LATER plane out of Rome and miss the next connecting flight to Minneapolis but even if hypothetically we were on the earlier flight we would have STILL missed the next connecting flight to Minneapolis because of security, customs, immigration and passport control which took about 3 hours. DEFINITELY NOT 55 MINUTES. So now our bags are in Rome still because we never got on the scheduled flight to JFK. And Im out money for hotel and new tickets. University Travel is the WORST. I will NEVER book with them again and will continue telling everyone I know that University travel is the WORST. Never book with them you will regret it. The whole experience was a nightmare, and when we called the agent who sold us the tickets, our agent said he gave us "plenty of time" and that we werent eligible for any compensation.

Anonymous User

The agent : sunita who worked with me to get the tickets took the time to find all the options including layovers, connection points, etc. Was very satisfied. When I went there to collect the ticket, the person there at the table was indifferent and cold. I found a slightly better deal on offer online. They need to understand why someone may want to pay a little more for a service using agents. somewhat disappointing. but they did work hard to find the best deal they can.

Anonymous User

Sometimes it is easier to find tickets online but most of the times the seats are not available and that is when University Travel Services come into play. They will find a seat for you and that too at a good rate. So i have always booked my ticket with them and even checked online and the prices were almost same and its easier to book a flight if you call University Travel and they will take care of everything.

Pradeep kumar

Dear Travelers: My Travel to India and MSP was just superb made so by the excellent and caring guidance by my agent at this tour company. She figuratively took me by the hand and guided me all through a wonderful flight with cheap rates as compared with other agent. She provided excellent personal guidesin finding cheap flight tickets. She obtained excellent seats for me at Dallas.

Gladys Rotich

The agent I used was very rude and unprofessional. I refused to go with Ethiopian Airlines and suggested the airlines I wanted. He got so hostile and told me to go book online. He even told me not to call them. I was dumbfounded and just walked away. I was recommended by an organization that uses to buy group tickets. Never experienced such terrible customer service.

Ronald Anderson

These people screwed up my reservation not once but three times only to get to the airport after being sent to the the wrong airport by James only to find out there were no reservation there for me and I got the run around by James I took time off work and had my card changed twice these people have no business in the business of travel

Ajay Chawla

I have buy a ticket from University Travel for Chicago to Delhi. I Missed my flight and called them to resolve the issue or change the flight. They are really helpful, even I called them on odd time but there agent really helped me and gave me the best solution also they solved the price issue. I will really thankful to them.

Reza Shahami

terrible travel agency,I purchased ticket once and never buy again,I bought a ticket and then went to the airport and found out my ticket has been canceled by the university travel by mistake,they are rude and irresponsible,I suggest people never use this travel agency to buy a ticket

Roni Jenkins

Called to find out if they could offer assistance with group travel but as soon as I said we did not need airfare she was unable to provide any information. She was also very difficult to understand as she had a heavy Middle Eastern accent.

Kamran Hayat

Took care of my reservations in a timely fashion and corrected any issues that came up during a flight cancelation. Additional: seats were all wrong and every stop we had to get the family together in order to get the seats taken care of.

Mali Shivu

I am really happy with their service as these folks are flexible in providing best service in all possible ways, even if u miss ur connecting flight they stand for you and arrange another seat for. you. loved the way they respond.

Ahmed Ali

The most unprofessional rude travel agency ever. When they were new long time ago theyd do anything to win your business. Now I guess they made it so they dont care at all. Dont go there. Seek somewhere else. Boycott this place.

Rajeev Thakur

We had purchased ticket from them they are very helpful and giving us best fares for our trip thanks................

Abdinur Rage

Bad experience I ticket 3month ago one day left on my trip I found that I dont have any ticket just booking only

Joke Alabi

The service is excellent if book with Rosie, shes patent I never regret booking with her

kanwaljit singh

providing best service from 30 years to customers*****