CubeSmart Self Storage

2661 Veterans Memorial Pkwy, St Charles, MO 63303, USA

Address:	2661 Veterans Memorial Pkwy, St Charles, MO 63303, USA
Phone:	+1 636-925-0359
Site:	cubesmart.com
Rating:	4.7
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM

Location

Photos 41

Reviews 24

Zakary Finder

Came in to get a unit for my quickly growing non-profit. The gentleman behind the counter was very kind and asked what size we needed. I advised him which size. I was very impressed with the number of doors they had to get into the building so you could have an entrance near your unit, no matter where it is. I loved that I was able to choose which unit I wanted, as I needed one with a big opening so that we could get our large items into the unit. I was also impressed by the garage entrances, so we dont have to hold open a regular door. They worked with us on the fees, as were a non-profit with tax-exempt status, so they had to revise the pricing a little, but they did get everything worked out and we got everything set up with ease! If there was anything I could change it would only be the lighting in the units, and the ability to enter 24/7, although I dont think well need to enter after the set hours, I know that some people would prefer that. I would recommend them for sure to anyone! They had the cheapest price in the area as well!

Brianna Howard

WOW! While looking for a place to store a large amount of belongings over the summer, a group of college age girls (myself included) went to visit Cubesmart. As soon as we walked in, Michelle was smiling and friendly. She answered any of our questions and kept the mood light and happy. She stopped whatever she was doing and dedicated her time to help us. She let us look at multiple sizes of units, and then personally price checked and did the math to see which option would be the best price and fit for us. Michelle was an absolute joy- professional while still being so personable. On top of that, the location is safe and clean. It is organized and I have full faith in their capability to keep our items safe over the long summer months. If youre thinking about storing anything, do it at Cubesmart! Amazing deals, amazing people.

Deck the Door Decor

Unmentioned "Admin fee", processing fee, mandatory insurance,and they make you buy a lock that is so strange that it can never be used for any thing but one of their units...but "you get to keep the lock" they say. Policies out the wazoo. Real businesses earn money by offering value, not by sticking customers with costs at the last second. This is why CubeSmart will always trail U-Haul, preying upon customers is the absolute worst attitude you can have. I would suggest taking a serious look at your business model. You did hire a great manager though; he communicated very well, answered all of my questions, and was very helpful. Too bad his talent is being smothered by your "policies". Best of Luck CubeSmart.

Austin Priest

The facility is nice, I was looking forward to using them while we moved. Our buyer backed out the night I signed a contract, so we didnt have to move. We never put a think in the unit b/c their moving truck was being serviced. I asked if I could back out or just have them hold the lock and not bill till we had another contract and needed to move. They said they couldnt help me and to just ride out the free month. I feel like I should put a stuffed animal in the middle of the 10x15 just to use it.

Ernesto La Red

After looking for storage to make an international moving process more simple, I was disappointed. Nobody really understood my specific need. When I visted Cube Smart in Saint Peters I found very professional people, cleanest facility I ever seen and most importantly their willingness to help you. I am pleased with their service and I would come back here any time. I highly recommend it. They are the best in Saint Louis area by far. Ernesto

Jane Timmons

Yes, my husband and I agree with the other positive comments. Just returned from renting a unit for long term-at least several years. Alex was the perfect customer service rep for CubeSmart. Attentive, listened, searched right away for a piece of info, and he was very polite-his parents raised him right! Regarding prices, they are less than similar facilities in this area and way cleaner!

Cody Clanton

The manager was great, but the supposedly $1 first month rental ends up actually costing you $50 because you have to purchase a lock that can only be used there, you have to buy insurance, and theres an administration fee when you set up an account. Pretty dirty bait and switch if you ask me.

Justin Irwin

BEST STORAGE FACILITY! Ive moved alot over the years and have experienced several storage places. This cube smart facility is not only clean, and convenient, but their customer service is TOP NOTCH! I would def. recommend this location to anyone needing a storage unit.

Susan Perry

Great experience with a friendly, professional, extremely helpful staff. They took a lot of time showing me units I might be interested in. Very clean facility. I rented at another facility in another state that would get 1 star and could never compare to this one!

Bridget Jacks

We have rented a storage unit before from another place; it served its purpose but was nothing great. I was very impressed by the cleanliness of this facility not to mention how friendly the staff was. Would definitely recommend friends looking for a storage facility.

Claude Bryant

Great job from the beginning to the end. Alex was awesome . The staff was attentive and their no-nonsense approach made my life much easier. With the aid of their move in truck I was able to get my unit filled and still enjoy my day off. Highly recommend!

Theresa Edmiston

Great facility and awesome customer service! The facility is clean and well lit, the employees went out of their way to ensure we were comfortable with everything. Thanks to Michelle, Ted and Krys for making this as painless as possible!

Matt Swaringim

Great. Enough said. Staff is nice and helpful. Facility is clean and secure. Prices are competitive. Ive done the hard work already for you... this is the best climate controlled self-storage spot in St. Charles.

Aaron Branson

CubeSmart could not have made this process any easier for us! Clean and bright facility, super helpful customer service, easy loading access, and very affordable. Cant say enough... thank you!

Teresa Latimer

CubeSmarts customer service was excellent. They took the time to explain everything well, even with a distracting 3 year old trying to get my attention! Everything was clean and well kept.

Katy Robinson

Love the girls in the front office. Place is super clean and very secure. The 10x10 unit was the cheapest around this area and Im very impressed by this place overall!!

Phil Burmeister

Super clean facility. You can tell they take pride in their work. Michelle went above and beyond to help me with the rental of a unit for our business.

Tory S

Very friendly and helpful staff. The building is in great condition and is spotless and very secure. I wold recommend anyone to rent a space here

Arthur Smith

Nice clean storage units. Great service and friendly helpful staff.

Tom Streckfuss

Great customer service. Quick and easy! Very clean and secure!!

Christian Isas

Outstanding customer service and super clean facility

Steve Carl

First time using it love it so fat

Mark GAMBECHE

Convent & accommodating