Address: | 55 S Valle Verde Dr # 265, Henderson, NV 89012, USA |
Phone: | +1 702-898-5292 |
Site: | kayabeauty.com |
Rating: | 3.9 |
Working: | Closed 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM 10AM–4PM |
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Anonymous User
I went here because of the glowing reviews, but was severely disappointed. The one star they deserve for the fact that they refunded some of my money when I complained. First of all, one of the first things I told the hairstylist (Alexa, I believe) when I began talking to her was that Im trying to grow my hair out, preferably beyond my belly button. Instead, she cut it about 5 inches shorter. When I looked in the mirror after she had started cutting and said that it looked short, she assured me that she hadnt taken anything from the length. I was confused and said that maybe it was my imagination. Well, I went home and looked at photos of myself to check to see if it was my imagination or not, my hair was actually 2 inches longer 5 months ago (the last time I got a cut, since Im trying to grow my hair out). Additionally, when looking at photos of myself from 2 weeks ago, my hair was clearly a few inches beyond the lower curve of my bosom. My current hair is about 5 inches shorter than that. (it falls above the top of my breasts) Obviously, it was not my imagination. Then, the next day after I had I washed my hair and blow-dried it (the hairdresser had curled my hair) and realized that almost all the layers on the right side of my head are a full 2 inches shorter than the layers on the left side of my head. When I called to complain I was told "We were under the impression that you didnt want your hair particularly even in the first place." What? Really? REALLY?? Who in their right mind would not want the hair on either side of their head to be of even lengths? And then when I asked if there was anyone there who could fix this train wreck, I was told I could only get my hair fixed for free by the same person who butchered my hair in the first place. Otherwise, I would have to pay full price for a hair cut. Right. No thanks. In the end, they refunded me the $45 for my hair cut and the $20 that I had given in tip, but not the $65 that I had paid for my color. Whatever. I never want to deal with them again. Two quotes from Kaya that I will never forget, "She didnt really understand the stringy style that you wanted for your hair" (first of all, I did not want my hair stringy. Second of all I had 6 photos, front, back, side, and styled of the hair style I wanted. If she didnt know what I wanted she should have asked further or said she didnt know how to do the haircut)... and "We were under the impression that you didnt want your hair even in the first place". Yeah.
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Courtney Bentley
I had the BEST experience at Kaya Beauty salon and entrusted them with my hair makeover! I have been bleach blonde for over 14 years and finally decided to try a new trend of blending some of my natural color in with my bleach blonde hair. I was super nervous because this type of color if done wrong can look horrible but I trusted Camereon my stylist and when I left I SOO happy I took the plunge! I have NEVER received SO many COMPLIMENTS on my hair! people come up to me and say WOW your hair is SO gorgeous!! I am SO pleased I trusted Kaya for my hair makeover!! You will feel like a queen!!
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Anonymous User
I hate here. I have no Idea why this place so busy. Its worst experience ever. My hair cut was uneven. what can i say. I asked hairdresser 3 times about my uneven hair but she didnt listen to me. I dont remember name of girl but its really worst hairdresser ever i met .I think i might go back there again and ask them money refund. I cant believe this uneven bobbed-hair cost $50.
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Anonymous User
It truly is the best salon in town and I wouldnt go anywhere else! Merina has been giving me the greatest facials for years and Jennifer is an extremely talented hair stylest. I love them both. Mark owns a wonderful salon and the staff is always professional and extremely warm and inviting. Call them today.
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Anonymous User
I was extreamly disapointed. The cut was uneven, and some of the hair that needed color was missed. The stylist was loud and stopped to text on her phone alot I just felt she was rude. Sorry but Aubrey ruined it for me.
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Katie Ray Rodriguez
Barbie at Kaya is wonderful with naturally curly hair! If you have curls and you wear them to their full potential, or want to start, go see Barbie. She has lots of knowledge and my favorite products, Diva Curl!
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Rosa Morin
Little treasure of spa and beauty shop and nail services. Great staff!
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Neo Syn
Tori is awesome she fixed my hair and Ill keep going back to her
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Cindy Tait
Love, love, love the way Jenna colors my hair!