Valley Automotive - Auto Repair, Car Care & Auto Body Shop

255 Elliott Rd #16, Henderson, NV 89011, USA

Address:	255 Elliott Rd #16, Henderson, NV 89011, USA
Phone:	+1 702-313-8008
Site:	valleyautorepairs.com
Rating:	4.6
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 13

Reviews 5

Lino Zackary Tenorio

Im a Wounded Warrior that got retired from the Army due to the combat injuries that I sustained in Iraq. I was a Staff Sergeant Promotable to Sergeant First Class which is similar to a Supervisor promotable to Manager but not only do we train our soldiers (Employees) on their job but to also prepare them for the worst (War). I left Washington on the 25-26th of October 2015 and decided to drive down to LA from Washington to visit my daughters Godfather who is a very important part of our family. Unfortunately on the way down to LA on my Truck (2010 Toyota Tacoma) broke down. I eventually got to LA after being charged over $5000 for the repair and then went on to visit my family in Henderson where I started having even more vehicle trouble. After looking online I stopped into Valley Automotive and KC the Owner understood my situation and helped me out by recommending what needed to be done now and explaining that the other problems could be dealt with at a later time. I was under the assumption that the minor problems needed to get fixed asap but he said that was not necessary and prioritized what work needed to be done and what could wait so that I could fit it into my budget. While I was there I asked the other customers that were present what they thought of Valley Automotive and they all said that they loved it and that Valley Automotive did all their auto repair and body work. What really surprised me was that it wasnt about the money, but for them driver safety was paramount, for the customer to be treated with respect and that the customer not to return back for the same problem! Im a Wounded Warrior that got retired from the Army due to the combat injuries that I sustained in Iraq. I was a Staff Sergeant Promotable to Sergeant First Class which is similar to a Supervisor promotable to Manager but not only do we train our soldiers (Employees) on their job but to also prepare them for the worst (War). I left Washington on the 25-26th of October 2015 and decided to drive down to LA from Washington to visit my daughters Godfather who is a very important part of our family. Unfortunately on the way down to LA on my Truck (2010 Toyota Tacoma) broke down. I eventually got to LA after being charged over $5000 for the repair and then went on to visit my family in Henderson where I started having even more vehicle trouble. After looking online I stopped into Valley Automotive and KC the Owner understood my situation and helped me out by recommending what needed to be done now and explaining that the other problems could be dealt with at a later time. I was under the assumption that the minor problems needed to get fixed asap but he said that was not necessary and prioritized what work needed to be done and what could wait so that I could fit it into my budget. While I was there I asked the other customers that were present what they thought of Valley Automotive and they all said that they loved it and that Valley Automotive did all their auto repair and body work. What really surprised me was that it wasnt about the money, but for them driver safety was paramount, for the customer to be treated with respect and that the customer not to return back for the same problem!

Michelle Bradley

Valley Automotive were awesome and they saved me $100s!! I went in to get a check engine light diagnosed and fixed so I could use my vehicle for my Nevada drivers licence test.I shopped around 5 auto repair shops and was explained some elaborate explanation (I didnt really understand) about what was wrong and was quoted between $1,200 and $1,500. I shopped around to find a good price for the repairs I needed done for my car as I didnt know what was wrong with my car, just knew the check engine light was on. Knowing nothing about repairs I felt at the mercy of the mechanics so I wanted to find the best price. Most gave an almost instant diagnosis and a price to match these guys asked if they could have the car for two hours to run a few tests and work out exactly what was wrong. They rung up and told me what was wrong, the part they needed to order and a price. I was blown away to find out that the problem that the others said caused the check engine light was far more than what these guys said needed done. Smaller problem meant a cheaper repair I was a bit worried that these guys diagnosed a different problem, but money was tight so I chose to use these guys hoping they were correct which would save me alot of money. Thank goodness for me they were right and my car is running perfect- I also got my Nevada drivers licence!. They ordered the part and made time to repair the car the next day as they knew it was urgent as I needed the car for the kids. I was impressed by their honesty, professionalism and their attention to detail. I will use these guys again in the future if any other repairs need to be done.

Anona Ryder

Brought my car in for some needed repair. I was quoted at about $650 for rotors, brakes, and another mechanical part that they said I needed repaired. I said I didnt have that kind of money at the moment and put off the reapirs for a few days. They continued to call me back several times over the next few days to try and get me to bring back my car for the work quoted. In the meantime, I took it to a mechanic-friend-of-a-friend who looked at the car and said that all I really needed were the rotors done. I asked about the "additional mechanical part" that may be the cause of the problem, and he asked me what made me think that it was THAT particular part. I told him of my visit to Valley Automotive, and he looked at the part and said it was just fine and didnt need to be replaced. He said that what Valley Automotive may be trying to do was get me to pay for additional work and parts that they probably werent even going to touch. I dont know ... but I trust this mechanic-friend-of-a-friend who has more than 20 years automotive repair experience.

Leo03

Had my vehicle towed here and it was the worst mistake ever. As soon as i came in they started with the "were not here to take your money" speach and proceeded to say they charge $110 hr ($85 is normal rate with all shops around them). To remove a bolt they asked for 3 hrs x 110=$360 plus parts $120. I reluctantly accepted and 1.5 hours later was called and told it would now be $569 +tax and if it was hard id still have to pay more....smh. i was baffled and declined their service of course. At this point all they did was use a dremmel, flathead screwdriver, and visegrips..they had the nerve to ask for $109 for spending maybe 20 min under the vehicle. The shop across the way asked for $80 if simple extraction and $300 if oil pan removal was needed after he looked it. HALF the price.... this place is a rip off and must compare their pricing to the dealer shops, no wonder they were so empty, mechanics just hanging around. Aviod this place.

Brooke Moore

Ive taken my car to a number of different places & they all tell me that different things are wrong with my car. I finally had a family friend look at my car & he told me that my motor mounts were the only thing wrong with the engine. I brought it to Valley Automotive & without telling the mechanic thats what I thought it was, he knew it right away. They didnt try to sell me things that I didnt need & were extremely friendly toward me. The pricing was the best I could find & I will never trust another shop with my car. I plan on bringing my car here for everything it needs because these guys are definitely the BEST!